The Muzzle Shop Reviews 939

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the excellent fit and comfort for their dogs, which often surpasses previous muzzles from other brands. Many appreciate the lightweight design, allowing their pets to pant and take treats easily. The delivery service is frequently mentioned as fast and reliable, with many orders arriving quickly, even internationally. The staff receives high praise for their helpfulness, knowledge, and personalized guidance in selecting the correct muzzle size and type. Reviewers also appreciate the excellent customer service, noting prompt responses to inquiries and follow-up emails to ensure satisfaction with the product and fit. The variety of colors and options available is a bonus for many. However, some customers experienced issues with package delivery, with one person not receiving notification of arrival. Additionally, one reviewer mentioned that a lead they purchased was not comfortable to hold, though they valued its bright color for signaling their dog's reactivity.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the high quality, perfect fit,... See more

Quality

Clients share positive opinions on quality, consistently praising the products as well-made, high-quality,... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service. Customers frequently highlight the... See more

Service

Consumers consistently express high satisfaction with the service provided. Reviewers frequently highlight... See more

Staff

People report positive experiences with staff. Customers consistently praise the helpfulness and knowledge of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website provided me with exactly the information I needed to make the right decision on which style of muzzle to choose. The fit, comfort level for my dog and her easy acceptance has been... See more

Rated 5 out of 5 stars

This is our second purchase from The Muzzle Shop as our pup becomes a full-fledged dog and once again it’s been a positive experience. The muzzle itself is a wonderful fit and seems light-weight and c... See more

Rated 5 out of 5 stars

Muzzle has fitted our whippet well and does the job, does not look too threatening or scary, as I know people can be judgey about these things. Was also lovely to get email two weeks after purchase ch... See more

Rated 5 out of 5 stars

I'm surprised I didn't write a review at the time! I received excellent service, my dog is reactive to other dogs & when I rescued him he came with 2 muzzle's that were too small & he HATED them. Afte... See more

Company replied


Company details

  1. Pet Store

Information provided by various external sources

Small family business selling lightweight, bright and comfy dog muzzles for racing, canicross, bikejor etc. Designed for sighthounds the muzzles fit many breeds of dogs, and we are happy to help with the sizing. We support all dog rescues by supplying muzzles for free or at cost.


Contact info

5.0

Excellent

TrustScore 5 out of 5

939 reviews

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Rated 5 out of 5 stars

Great service

Great service, muzzle as described and fits our greyhound perfectly thank you. Super fast delivery really pleased. Would recommend 😊

21 February 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and fast

I emailed to check my thoughts on fit and received a response ASAP. I am in the US and received my order super fast. 10 out of 10 experience.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, I have bought from them 3 times. Fiona’s knowledge is second to none - the first time I bought from them I sent her a photo of one of her muzzles which a friend had leant to me and a tape measure next to it and she identified which muzzle and which size I needed to get a new one.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent range of muzzles

Absolutely adore this business. Such a great range of muzzles and I recommend them to a lot of my clients, particularly as they also include a useful guide on correctly fitting a muzzle. I have ordered from them several times and always happy with my purchases.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Great muzzle!

Love the muzzle I bought for my dog Sunny. The website is great for choosing the most appropriate muzzle and the correct size. Pricing is great and the muzzle arrived really quickly. 10/10

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Can’t recommend highly enough

The website provided me with exactly the information I needed to make the right decision on which style of muzzle to choose.

The fit, comfort level for my dog and her easy acceptance has been nothing short of amazing.

My reactive lurcher is now a happy, well adjusted off lead pleasure who has blossomed in confidence.

I can’t recommend these fit for purpose muzzles more highly.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Superb

Superb! Personable, kind, knowledgeable and eager to do the best they can! Fabulous lightweight muzzles, which my dog wears with no fuss. I've bought several over the years and they are still top notch!
Excellent!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

I have struggled to find a suitable…

I have struggled to find a suitable muzzle for my Patterdale. My friend recommended them and i'm so glad she did. Very helpful to be able to send your measurements and have the best muzzle recommended. Would definately recommended to everyone. More than happy with the service provided. After you've received the muzzle they send emails to ensure you are satisfied with the product and the fit. Excellent service.

26 January 2025
Unprompted review
Rated 5 out of 5 stars

Fab Company

Excellent customer service and gokd quality muzzles. Fiona is at the end of the phone for any sizing questions. We love Bowie's new yellow one. It's comfortable for him although he is a bit grumpy when he first gets it on.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Incredibly helpful

I lost my previous muzzle and Fiona was incredibly helpful when I phoned for help replacing it. Highly recommended customer service. The muzzle itself is of excellent quality.

16 January 2026
Unprompted review

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