The conpany knew my circumtances and would NEVER let me over lend !! Something that could make my situation a million times worse .. so efficiant and no judging !! Would have been lost to be hones... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used The Money Shop to help cover my moving expenses and the process was very straightforward. The website was easy to navigate and I got the funds quickly. Would recommend it if you need a fast sol... See more
Company replied
So easy to navigate the application. It was so quick and simple. I got offered a loan within seconds of completing my application form. I will most definitely use The Money Shop again in the future fo... See more
Company replied
I had an emergency veterinary bill too pay, thanks to the money shop I was able to pay it instantly as the funds we're transferred Immediately. Panic over!!
Company replied
Company details
About The Money Shop
Written by the company
Warning: Late repayment can cause you serious money problems. For help, go to https://www.moneyadviceservice.org.uk/en.
Representative 79% APR
Representative Example: Borrowing: £1200 for 18 months, Total Repayable: £1843.68, Total Interest: £643.68, Interest Rate (Variable): 79%. Rates between 9.3% APR to Maximum 1721% APRWritten by the company
- Versatile
- We offer a variety of products including currency exchange, cheque cashing, pawnbroking and short term lending
- Trustworthy
- The Money Shop is a well-known brand in the UK and has been on the high street for over 17 years.
- Responsible
- We are authorised and regulated by the Financial Conduct Authority. Registration number 681750
- Customer Focused
- We're always here to help and have a dedicated team available to assist you with any enquiries
Contact info
United Kingdom
- themoneyshop.com
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic and very quick service will…
Fantastic and very quick service will definitely use again
6 May 2025
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Super easy to do and really helpful for…
Super easy to do and really helpful for a bit of a novice!
5 May 2025
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Excellent service.
I was looking for a quick loan, that loan shop made it easy for me to find a lender in no time. What splendid service.
2 May 2025
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Easy to apply for a loan took seconds for reply
I needed short term cash. Was easy to apply
The only thing is the high Apr but it’s fine
30 April 2025
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Quick easy
Quick easy. I needed money to get a washing machine. In my bank within minutes.
30 April 2025
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Fast and secure
Fast and secure
Really helpful would definitely use this company again if I needed to
25 April 2025
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Information grabbers
Information grabbers - takes all your details such as payslips / banking statements / bank account / card details on an approved signed loan then the company counter offers with half the money and 5x the length of agreement to try and reap in extortionate interest
Don’t waste your time seems very dodgy
25 April 2025
Reply from The Money Shop
Thank you for taking the time to leave a review. Your application was provisionally accepted by Fernovo. They offer a maximum loan term of 6 months. If they have offered a lower amount, it is likely after completing an affordability assessment, which is an FCA requirement.
a great experience
25 April 2025
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Nothing is wrong with the company but…
Nothing is wrong with the company but remember to say not everyone can get a loan because it annoying saying you can and can’t
25 April 2025
Reply from The Money Shop
Thank you for your email. I'm sorry we were unable to assist you on this occasion
It was easy to apply for and offered a…
It was easy to apply for and offered a number of loans.
23 April 2025
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Well I think it was fantastic as the…
Well I think it was fantastic as the questionnaire was quite easy and quick,I do believe this company is top quality as also they understand that APR is also something that should be fair.i want to say thankyou.
23 April 2025
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Everything from start to end was quick…
Everything from start to end was quick and easy, money was paid into the bank very quick would definitely recommend to anyone and I would definitely use again
22 April 2025
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Quick easy and simple to use
Quick easy and simple to use, had know problems using the money shop
22 April 2025
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Fast an easy to apply no messing about
Fast an easy to apply no messing about
Very happy
19 April 2025
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
Poor communication
More or less confirmed I had been accepted but then after I'd given my bank and card details and signed the form they declined me, I understand the process but don't get people's hopes up to disappoint them at the last hurdle just leave it as a maybe
18 April 2025
Reply from The Money Shop
Thank you for taking the time to leave a review. I'm sorry we were unable to assist you on this occasion
Reply from The Money Shop
Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.
It helped me out very much today…
It helped me out very much today thankyou for all your help.
14 April 2025
Reply from The Money Shop
Thank you for taking the time to leave a review, we are delighted that we were able to assist you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.