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Thelumiclub Reviews 87

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TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their freshness, moisture levels, and overall superior feel compared to other brands. The pricing is frequently highlighted as excellent, offering great value for money, especially when considering the quality and the option for subscription savings. Many people appreciate the wide variety of flavors available, with several reviewers finding them to be long-lasting and enjoyable. Delivery service is generally fast and efficient, with many customers receiving their orders quickly and appreciating the convenience of regular deliveries. However, some customers reported issues with tracking their delivery or experiencing delays, with a few instances of parcels not arriving as expected.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its excellent quality and great... See more

Quality

Reviewers mention positive feedback about quality, consistently describing products as excellent and good,... See more

Price

Consumers find price to be positive, consistently describing products as very cheap, affordable, and offering... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Value for money

People report positive experiences with value for money, consistently finding the products to be cheap yet... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great value nicotine pouches in different flavours, always fresh and moist compared to store bought pouches. I order blue ice monthly, now comes in 5 packs and even cheaper so no reason not to try... See more

Rated 5 out of 5 stars

These are decent quality nicotine pouches at the most affordable rate I have yet to come across without having to order insane amounts of them. To get the pouches down to the prices you're pa... See more

Rated 5 out of 5 stars

Flavours are great, don’t have the pepperyness of some nicotine pouches. They don’t feel slimey under the lip like alot of nicotine pouches, great value for money over all a far superior and my favour... See more

Rated 5 out of 5 stars

I ordered Lumi through an instagram advert and got the offer of 10 tubs for £10. They have a great range of flavours and better than other pouches I have tried tha costs 3 times the amount. I will now... See more

Company details

Written by the company

Drawing from the purity of our Scandinavian heritage, our brand embodies the ethos of simplicity, modernity, and elegance reminiscent of untouched, freshly fallen snow, a symbolism reflected in our name “Lumi”, which means 'snow' in Finnish. In a world that often seems mired in complexity and excess, we reaffirm our commitment to what genuinely matters - the core product, the pouches. Rather than indulging in needless embellishments, our approach is minimalist, prioritising the essential over the extraneous. We've deliberately removed the superfluous and concentrated our efforts on crafting a product that stands tall on its own merits. Our focus is firmly anchored on the pillars of quality and innovation, transcending the realm of superficial marketing gimmicks.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

87 reviews

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Replied to 50% of negative reviews

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How this company uses Trustpilot

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Rated 1 out of 5 stars

They collected a payment on the 10th of…

They collected a payment on the 10th of April and didn't deliver anything im trying to get in touch and they say they can't find my account when last month they sent the parcel and it was fine, im getting AI generated answers saying they cant find my acocunt but they took the payment just fine... very frustrating

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Great value snus

Great value snus, and good flavour. Have bought multiple times and never had an issue; always been satisfied.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Quality product

Great product for a great price. Mix pack was a great idea although personally not a fan of watermelon but the forest fruits more than made up for it

7 August 2025
Unprompted review
Rated 5 out of 5 stars

TheLumiClub is amazing!

Lumi Club offers super fast free delivery, I’ve had orders arrive literally next day, it is very efficient. Their product quality is great, and value for money is excellent!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing.

Firstly the price, it is an absolute bargain for the quality you are getting. Compared to the usual pots i get these are great. My personal favourite flavour is the citrus as it’s the perfect amount of juiciness. I couldn’t recommend these high enough!!

5 June 2025
Unprompted review

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