Theluckydate Reviews 

197
TrustScore 2 out of 5

2.0

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Rated 4 out of 5 stars

Luckydate is a good website to meet men of different kinds. Some of them are looking for serious, stable relationships, others are seeking fun and communication. Anyway, all of them (at least those I... See more

Company replied

Rated 5 out of 5 stars

Luckydate is fantastic! It is really the best place to meet interesting girls with different hobbies, jobs and interests. If you wanna chat with a businesswoman from New York, you can do it. Wanna mee... See more

Company replied

Rated 1 out of 5 stars

initial contact does not spell out that you cannot send data,book titles, to allow overlook to who I am speaking with had 1 lady did not believe my bio,thus credibilty could not be layed out..you wa... See more

Company replied

Rated 1 out of 5 stars

its all fake -- everything. are they always sitting awake? the profiles, the girls, artificial intelligence engines answering, girls have unrealistic photos. tips! they cant even say n..i gger -- im... See more

Company replied

Company details

  1. Dating Service

Written by the company

TheLuckyDate is a dating platform built for people who want strong conversations instead of rushed swipes. Here, every interaction is about sharing stories, discovering new perspectives, and connecting in ways that feel natural. 🔒 Safety comes first. Smart moderation and security tools help remove the majority of unwanted content, creating a more comfortable space for communication. 🌍 A worldwide community is waiting for you. Talk with people from different backgrounds and cultures, or discover someone closer to home—TheLuckyDate opens doors to both global and local connections. 📱 The experience is simple and intuitive. From quick sign-up to smooth messaging, everything is designed to keep the focus on your conversations—not on complicated features. 🧡 Inclusivity is at the heart of the platform. Everyone is welcome here, and diversity, openness, kindness, and respect are encouraged in every chat. 💬 Support is always available. The customer care team works 24/7, ready to answer questions and provide help whenever it’s needed. ✨ Both free and premium options are available. Explore the basics at no cost or enhance your journey with features like extended messaging and additional connection tools. Start your profile in just a few steps and enjoy conversations that feel light, sincere, and uplifting—at your own pace.


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2.0

Poor

TrustScore 2 out of 5

197 reviews

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Rated 1 out of 5 stars

ROBOTIC SITE with Ai Technology

ROBOTIC SITE with Ai Technology! people appear with strange type of questions, many girls with the same name although living in different countries !! totally Ai technology generated f....k ! it is a fantasy. do not fall into their scam, nobody is real !!

14 July 2023
Unprompted review
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Reply from Theluckydate

Dear Niko,

Thank you for sharing your feedback with us. We would like to address these concerns and provide you with some clarification.

Firstly, we want to assure you that our platform does not utilize AI technology to generate profiles or automate conversations. We take the authenticity of our members very seriously and have stringent verification processes in place. Each member's profile is carefully reviewed, and we require verification documents to confirm their identity. Profiles with the label "Validated member" indicate that we have verified their authenticity.

We acknowledge that there may be instances where different users share the same name, even if they are from different countries. This can happen due to cultural naming conventions or personal preferences. However, we do our best to assure that there are only genuine people on our website.

We aim to create a platform that fosters genuine connections and meaningful relationships. While we strive to maintain a high level of integrity, we understand that individual experiences may vary. We encourage our users to report any suspicious behavior or concerns they may have, and our support team is dedicated to investigating and taking appropriate action.

We appreciate your feedback, and we are here to address any further inquiries or issues you may have. Please feel free to contact us at support@theluckydate.com, and we will be glad to assist you.

Thank you for sharing your experience, and we remain committed to providing a safe and enjoyable environment for our members.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team TheLuckyDate

Rated 1 out of 5 stars

It a total scam

It a total scam. They want you to spend $600 on one person in the website to have a chance to exchange real contact info.
In response to there claim of safety. Hiding how expensive it is. Does not make it more safe. Just because you spend more does not make it better. Use common sense people.

9 July 2023
Unprompted review
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Reply from Theluckydate

Dear Mike,

Thank you for taking the time to share your feedback with us. We understand that you have concerns regarding the pricing and contact exchange process on our platform. We appreciate your perspective and would like to address your points.

First and foremost, we want to clarify that our pricing is based on several factors, including the premium services and features we provide to our members. We believe in offering a high-quality experience and ensuring the safety and authenticity of our user base. While we understand that the pricing may not align with everyone's budget, we strive to provide value for the services we offer.

We want to assure you that safety is a top priority for us. We have implemented strict measures to verify and authenticate our members, ensuring that only genuine individuals are part of our community. While we understand that the cost may not directly translate to safety, we want to emphasize that our aim is to create a secure environment for our users to connect and build meaningful relationships.

We apologize if any information about pricing was not clearly communicated, and we appreciate your feedback. We are continuously working to improve our communication and transparency with our users.

We also want to assure you that our support team is available 24/7 to address any concerns or questions you may have. If you require further clarification or assistance, please do not hesitate to reach out to our support team at support@theluckydate.com. We are here to help and ensure your experience on our platform is as positive as possible.

Thank you for sharing your thoughts with us, and we value your feedback as it helps us improve our services.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team The Lucky Date

Rated 1 out of 5 stars

As I signed onto this site hoping for a…

As I signed onto this site hoping for a relationship and after spending X amount on this site to acheive the 300000 credits for contact request in which I hoped the relationship I thought I had would progress further but I am still awaiting for contact being full filled in which they said would take 7 days and if my contact wanted it also they have until Wednesday to full fill my request and at this moment I do not think my request will be full filled as after reading other reviews the only request this site gives taking money for what they do not full fill at any point and as they advertise that they are registered in Gibralter false and they have not honoured my contact request

25 June 2023
Unprompted review
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Reply from Theluckydate

Dear Frederick,

Thank you for sharing your feedback with us. We apologize for any frustration or inconvenience you have experienced during your time on our platform.

As a premium general dating platform, our primary goal is to facilitate meaningful connections and help our members find connection. We understand that when you signed up, you had expectations for your relationship to progress further.

We strive to ensure that our members have a positive experience, and we regret any delays or difficulties you may have encountered with the contact request process. Typically, contact requests are processed within 7 days. If your request has not been fulfilled within this timeframe, we kindly request that you reach out to our support team via email at support@theluckydate.com. Our team will thoroughly investigate the issue and work towards a resolution.

We appreciate your patience and understanding. Our aim is to address your concerns and ensure that you have a satisfactory experience on our platform. We value your feedback and are committed to improving our services.

Thank you for bringing this matter to our attention, and we look forward to assisting you further.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best wishes,
The Support Team at TheLuckyDate

Rated 1 out of 5 stars

Total scam can not send your e mail…

Total scam can not send your e mail address to a potential date so you have no hope of meeting anyone money taken on false pretensions

23 June 2023
Unprompted review
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Reply from Theluckydate

Dear Ron,

We're sorry to hear that your experience on our platform has left you feeling unsatisfied.

We prioritize the privacy and security of our users. We have implemented measures to ensure that communication remains within our platform to protect our members from potential scams or unwanted contact. By keeping email addresses hidden, we aim to provide a secure environment where users can interact safely. However, there is an option to exchange contact information and if you are interested, please, reach us via support@theluckydate.com for details.

As a premium dating platform, we prioritize the safety and security of our users and have strict measures in place to prevent any fraudulent activities. We carefully verify and approve members before they can register on our website. Our verification process involves reviewing their provided documents to ensure authenticity. Profiles are not confirmed until we have verified their information, and validated members are labeled as such, indicating their authenticity.

However, if any member raises suspicions, we may take additional steps, such as requesting an identification video, to further validate their profile. These measures are in place to make it more challenging for unscrupulous individuals to create fake accounts.

We want to assure you that we are available 24/7 to assist our users with any issues they may encounter on our platform. If you require further clarification or assistance, please do not hesitate to reach out to our Support Team at support@theluckydate.com. We are here to help address any concerns you may have.

We appreciate your feedback and will continue working to provide a safe and enjoyable experience for our users.

Best regards,
The Support Team at TheLuckyDate

Rated 1 out of 5 stars

Total and utter garbage.

Total and utter garbage. Who believes this dirge?! Someone else out there thinks that this is real?! Designed as a cynical manipulation of the socially naive. Ego massaging and manipulation with "cleverly" worded responses to my introductory free message responses. To be honest I had no real intention of using their somewhat questionable and nefarious services. I noticed that one of the marketing profiles was also used on one test profile I set up on another site, a site doubtless set up by the same company. I reported the profile and it was immediately withdrawn. No reply was given to me by the site administrator.

Another guilded pile of manure to avoid. I've never spent a penny on these websites. I've never been taken in by what seems to be no more than an over the top cash sink.

4 June 2023
Unprompted review
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Reply from Theluckydate

Dear Mark,

Thank you for sharing your feedback with us, and we apologize for any dissatisfaction you have experienced while using our platform.

As a premium dating platform, we prioritize creating a safe and secure environment for our users. We have strict measures in place to prevent any form of scam activity and ensure that our members' profiles are genuine. We carefully approve and validate each member's registration, and we require verification documents to confirm their identities.

While we take extensive measures to maintain the authenticity of profiles, it's important to note that we cannot verify the place of residence of every member. However, we continuously improve our verification processes to minimize the risk of fraudulent accounts and fake profiles. We appreciate your vigilance in reporting any suspicious profiles, and we take immediate action to investigate and remove them from our platform.

We understand your concerns about the credibility of dating websites, and we strive to be transparent in our operations. Our support team is available 24/7 to address any issues or clarifications you may require. Please don't hesitate to reach out to us at support@theluckydate.com, and we will assist you promptly.

We value your feedback, as it helps us enhance our services and ensure a positive experience for our users. We are committed to maintaining the integrity of our platform and providing genuine opportunities for meaningful connections.

Thank you for your understanding, and we hope you will consider giving us another chance to provide you with a better experience.

Best regards,
Support Team TheLuckyDate

Rated 1 out of 5 stars

I confirm that this web site is a scam.

I confirm that this web site is a scam.
I spent some time and money to get in touch with a Ukrainian woman. The person I was in touch with was just a very good manipulator to make me spend money again and again.

3 June 2023
Unprompted review
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Reply from Theluckydate

Dear Gérard,

We appreciate you taking the time to share your feedback with us, and we're sorry to hear about your negative experience on our platform.

We want to assure you that our website is dedicated to providing a legitimate and trustworthy environment for individuals seeking meaningful connections. We have strict measures in place to prevent any form of scam activity. Our team carefully verifies and approves members to ensure the authenticity of profiles and minimize the risk of manipulative behavior.

While we strive to maintain a safe space, it's important to remember that individual experiences can vary. It's possible that you may have encountered someone who didn't align with your expectations or intentions. We encourage our users to exercise caution and make informed decisions when engaging with other members.

If you believe you have been a victim of manipulative behavior or suspect any fraudulent activity, please reach out to our support team at support@theluckydate.com. We take such reports seriously and will thoroughly investigate the matter.

We value your feedback as it helps us improve our services and ensure a positive experience for all our users. If you have any further questions or concerns, please don't hesitate to contact us. We are here to assist you.

Thank you for your understanding, and we hope that you will consider giving us another opportunity to provide you with a better experience.

Best regards,
Support Team TheLuckyDate

Rated 1 out of 5 stars

This has to be the biggest joke ever

This has to be the biggest joke ever. All fake profiles. Within 5 minutes of making profile I had 30 messages from a bunch of 10s. The messages were obviously pre written to con people into spending money. If you fall for this you deserve to get robbed because you are obviously the dumbest human being on earth.

31 May 2023
Unprompted review
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Reply from Theluckydate

Dear Jamie,

Thank you for sharing your feedback with us. We appreciate your openness, and we're sorry to hear that your initial experience on our platform did not meet your expectations.

We understand your concerns about member activity and messaging patterns. While some members may use general messages to initiate contact, we want to assure you that we take fraudulent activities seriously. Our platform has strict measures in place, including a verification process, to address any violations of our policies and ensure a secure and authentic environment.

The initial influx of messages may indeed seem overwhelming, and we apologize for any confusion it may have caused. It's important to note that members join our platform for various reasons, and initial communication styles may vary. We encourage users to engage with others authentically and explore meaningful connections.

Regarding our pricing structure, we understand that it may appear costly to some users. However, it is designed to support the features and services we offer, including identity verification, security measures, and customer support. These elements contribute to creating a reliable and secure environment for our users.

We acknowledge that every user's experience is unique, and we want to ensure that your concerns are addressed appropriately. If you have specific issues or observations you'd like to discuss further, our Support Team is here to assist you. Please feel free to contact them at support@theluckydate.com.

We appreciate your feedback as it helps us enhance our platform based on user experiences. We remain committed to providing a positive and genuine space for meaningful connections.

Thank you for bringing this to our attention, and we hope to have the opportunity to improve your perception of The Lucky Date.

Best regards,

The Lucky Date Support Team

Rated 1 out of 5 stars

Just another money making scam masquerading as a dating site

im generally skeptical of these sites so never had any intention of taking it seriously enough to spend a penny on it. Before i had even finished my profile, i had models with professionally taken photographs messaging me. a quick image reverse revealed half of the image came from real life models instagram profiles. As you get a few free messages to send before payment demands for credits (£2.99 for 2000, which seems cheap but couldnt find the cost of credits per message so its hard to judge), i decided to message 4 with 4 completely different styles, 1 with one word replies, another i was incredibly rude to, another i answered honestly, and another i declared my undying love to at first site. very unsurprisingly, they all kept messaging me throughout with typical respones designed to feign interest and keep you taking, asking me to send photos (which quickly showed to be at extra cost to me if i did). i ran out of free messages in the end so left the site, i never even got to finish my profile yet had a total of 17 'women' messaging me in that time. it is clearly nothing more than a cost trap site designed to keep to talking and spending money on credits. i no doubt think there is the odd woman on there who is genuine but its not worth the cost or effort of finding out

29 May 2023
Unprompted review
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Reply from Theluckydate

Dear Robert,

Thank you for sharing your experience with us. We appreciate your feedback and apologize for any disappointment you may have encountered while using our platform.

We understand that skepticism towards dating sites is common, and we strive to provide a transparent and enjoyable experience for our users. Regarding the profiles you encountered, we have measures in place to verify the authenticity of our members. However, it is possible for some individuals to misrepresent themselves or use images from other sources. We continuously monitor and investigate reports of suspicious profiles to maintain the integrity of our platform. Please, reach us via support@theluckydate.com with the details, so we would be able to take a closer look at this matter.

We regret to hear that you felt the site was designed to trap users into spending money. We assure you that our pricing structure is intended to provide a fair and competitive value for the services we offer. The cost of credits and specific features can vary based on user preferences and engagement levels. We will take this feedback into consideration for improving the user experience.

We encourage our users to engage in meaningful conversations and connections, and we provide various communication options to facilitate genuine interactions. However, we understand that individual experiences and expectations may vary. It's important to exercise caution and use your judgment when interacting with others online.

We value your feedback and would appreciate the opportunity to further investigate the specific incidents you mentioned. Please contact our support team at support@theluckydate.com and provide us with any relevant information or evidence you have regarding the profiles that raised concerns. We will conduct a thorough investigation and take appropriate action if necessary.

We thank you for bringing these matters to our attention. We are committed to continuously improving our platform and providing a positive and trustworthy environment for our users.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team The Lucky Date

Rated 1 out of 5 stars

Scam site..I only spent 2.99 lol...I…

Scam site..I only spent 2.99 lol...I told these broads give your WhatsApp they refused so closed my profile down.... Probably a bunch of Chinavirus dudes behind the computer lol...

23 May 2023
Unprompted review
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Reply from Theluckydate

Dear Takk,

Thank you for sharing your feedback about our website. We're sorry to hear that your experience didn't meet your expectations.

We want to assure you that we take scam activity seriously and have implemented measures to create a safe and secure communication environment for our users. Our verification procedure is designed to ensure the authenticity of our members, and we constantly strive to maintain a high level of trust and security.

Regarding the choice of communication channel, we understand that each individual may have their own preferences. While we encourage our members to use our platform for communication, it is ultimately up to you and the other members to decide on the most convenient channel for interaction.

If you encountered any issues with other members or need further assistance, please don't hesitate to reach out to our customer support team at support@theluckydate.com. We are here to help and address any concerns you may have.

We kindly ask you to reconsider your feedback and rating, as we are committed to improving our services based on user feedback. We value your opinion and would appreciate the opportunity to make things right.

Thank you once again for sharing your thoughts, and we hope to have the chance to provide you with a better experience in the future.

Best regards,
The Support Team TheLuckyDate

Rated 5 out of 5 stars

Extremely pricey but worth it.

Extremely pricey, but you pay for what you get. Don't expect to throw money in front of a salivating dog either. Women here are very polite, the system could use some work. I met a very dilligent and beautiful woman and the money I spent to make her feel loved in small ways, was all I needed to make my heart heal. Her kind words and thoughts are worth more than the worlds fortune, maybe I am not the right one for her, maybe we will meet someday. I am rating this site 5 stars because If I could find the most beautiful woman I have ever seen it won't matter where I meet her, a beach, a cheap diner, a slum in the center of a city she would transform that place to a glimpse of paradise.

So many people write a bad review because they just want something easy, and cheap, make yourself better. make your life better. Whatever the future holds im going to be thankful I found a glimpse of heaven here of all places.

22 May 2023
Unprompted review
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Reply from Theluckydate

Dear Brent,

Thank you for taking the time to share your positive experience and leaving such a heartfelt review of our website. We appreciate your kind words and are thrilled to hear that you found a special connection with a diligent and beautiful woman.

We strive to create a platform that provides a high-quality dating experience for our users. Your satisfaction is our ultimate goal, and we're delighted to have played a part in bringing happiness to your life. Building meaningful connections and finding love is truly a remarkable experience.

If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us. We're here to support you and ensure your continued enjoyment of our services.

Once again, thank you for your positive rating and recommendation. We wish you all the best in your relationship and may your journey together be filled with joy and happiness.

Warm regards,
The Support Team TheLuckyDate

Rated 1 out of 5 stars

If you want to keep your $$ don't go here.

At first, I thought that this was a dating site. But found out that it was a really expensive chatting room. The kicker was we were talking and she said that that she need to take a shower and will be back soon. When she came back, by the she starting talking to me, it was obvious that it was not the same person. Her shift must have been over and the other shift took over. I have to mention that she wanted me to spend my credits on stupid emojis.

30 April 2023
Unprompted review
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Reply from Theluckydate

Dear Peter,

Thank you for sharing your feedback with us.

Our aim is to provide a genuine and enjoyable dating experience for our users, and we apologize if your experience did not meet your expectations. We understand that effective communication is an important aspect of building connections, and we strive to ensure that our members have meaningful interactions.

We take the verification process seriously to maintain the authenticity of our platform. Each member's registration goes through a careful approval process, and we require verification documents to confirm the identity of our users. This helps us to create a safer and more trustworthy environment for our community, and those who passed it had a Validate member sign.

While we strive to ensure the quality of our members, we also understand that personal interactions can vary. We encourage open communication and mutual respect among our users, and we provide tools and features to facilitate meaningful connections.

If you have any specific concerns or inquiries regarding your interactions on our platform, please do not hesitate to reach out to us at support@theluckydate.com. Our support team is available to assist you and address any issues you may have encountered.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
The Support Team TheLuckyDate

Rated 1 out of 5 stars

TOTAL CON WEBSITE DON'T GO HERE

I believe this is a website that pays women to get men to spend money. I have had many experiences here over 5 months since January 2023. I kept believing until I saw a pattern. Women promise to give you communication information and then have a reason not to, or stay on the website and don't communicate with you afterwards of spending 300,000 credits....about $600. per each contact request. One of the biggest fake ploys is to spend much money on fake "virtual" gifts like coffee, rings, language lessons, shoes, diamonds, etc. None of them are real but you pay the price to send a fake, VERY EXPENSIVE gift ! ALSO....all of the women are college educated and have degrees or professions or are business owners, none are homemakers, big red flag ! Doctors, lawyers, executives, and many send sexual pictures right away, but they lure you first to watch a 10 second video that costs $25. to watch, or a disappearing picture, or a voice message to hear them, or ask for fake gifts that cost from $25 to $200.. They also offer real gifts like a dozen roses for $150. I spent $10,000. here over 5 months believing everything I was told....Shame on me. Please read this and do not give this website any more money, it is totally fake women here. Maybe some are real but I haven't found ANY....!

16 May 2023
Unprompted review
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Reply from Theluckydate

Dear Nick,

Thank you for sharing your feedback with us.

We understand your concerns regarding the cost of our services. Our pricing is based on the resources and efforts required to maintain a secure and reliable platform, as well as provide various features and services to enhance your online dating experience.

While we strive to offer a range of communication options to make interactions between members more enjoyable, we also understand the importance of affordability. We continuously review our pricing structure to ensure it remains competitive within the industry. There are various options that our members may choose to use in order to facilitate conversation with each other, including virtual gifts.

We value your feedback and would like to address any specific issues or inquiries you may have. Please feel free to reach out to us at support@theluckydate.com, and our team will be more than happy to assist you.

Thank you for bringing your concerns to our attention. We appreciate your support and will continue to work towards improving our services.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
The Support Team TheLuckyDate

Rated 1 out of 5 stars

Fake profiles mixed in with real they…

Fake profiles mixed in with real they defraud both women and the men

1 May 2023
Unprompted review
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Reply from Theluckydate

Dear Stipe,

Thank you for sharing your feedback with us.

We apologize for any negative experiences you may have had with our service. It is our utmost priority to create a safe and secure environment for communication on our platform. To ensure the authenticity of our members, we have implemented a thorough verification process. Only profiles with verified documents are labeled as validated members. This stringent approach helps to minimize the presence of fake accounts and maintain a genuine user base.

However, we understand that fraudulent activity can still occur, and we take such reports seriously. If you have encountered any specific instances of fake profiles or fraudulent behavior, we encourage you to contact us at support@theluckydate.com. Our team will thoroughly investigate your inquiry and take appropriate actions.

We value your feedback and appreciate your willingness to bring these concerns to our attention. Please don't hesitate to reach out to us with any further inquiries or issues you may have.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
The Support Team TheLuckyDate

Rated 1 out of 5 stars

Scam website and hidden costs

I don’t recommend this dating website. Unfortunately, there are many hidden costs when you come to to be in contact with the other girl. They made as a security as a as an excuse, but they will charge for a lot of credit to get an exchange numbers.

First you need to reload credit three times to be able to enable the exchange number feature.

After you start exchange number feature, you need to do an ID verification, which is good.

However, you need to spend more than 200,000 credit in chat with that girl to be able to get her approval and get her phone number.

In addition, I’m not sure about the hidden costs. A huge amount of money transfer to this company from one person and give them a hope could not work at all

26 April 2023
Unprompted review
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Reply from Theluckydate

Dear Yamur,

Thank you for sharing your feedback with us. We value your input and understand that your expectations may not be met in regards to the costs associated with contacting other members on our dating website.

To provide more transparency, we have implemented a flexible payment options that allows our users to choose the most suitable one for their needs. This way, you can select a payment variations that aligns with your preferences and budget.

Regarding the process for exchanging numbers, we have implemented certain security measures, such as an ID verification process, to ensure the safety and privacy of our users. We believe it is important to establish a secure environment for communication, and it is also allow our members to share personal connection before exchanging any personal details as they feel safe and comfortable.

We understand that there may be concerns regarding the costs involved in chatting with other members. We strive to provide a valuable service, and the costs associated with using certain features are necessary to maintain the quality and security of our platform. All prices are stated on the website and we do not have any hidden costs.

If you have any further questions, clarifications on the price or cost, or require assistance, our 24/7 Support Team is available to help you. Please feel free to reach out to us at support@theluckydate.com.

We appreciate your feedback and will take it into consideration as we continuously work to improve our services and provide a better user experience.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team TheLuckyDate

Rated 1 out of 5 stars

It would be cheaper to take a vacation

The company has to relook at their policies of 300,000 credits to meet someone. They say It's for safety reason, which we all know is BS. By the time you get done, it could cost over $1000 to meet one person. If you are having multiple conversations like we all do, then the price increases exponentially. Yes, there are beautiful women on there and God knows I tried to contact through various means which every single woman has the same response. "I feel safe on here, that would be breaking the rules" If you are lucky enough to find a way to beat their system, the girls won't respond to you outside the site. So if I'm in the USA and someone is in Ukraine, how is their safety in jeopardy from me.

4 April 2023
Unprompted review
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Reply from Theluckydate

Dear Customer,

Thank you for taking the time to leave a review about our platform. We are sorry to hear that your experience did not meet your expectations.

We would like to clarify that our platform does not require 300,000 credits to meet someone. We offer various packages and credits that users can purchase to use our services, but there is no requirement to spend that much to meet someone. Additionally, we have implemented these credit packages to ensure the safety of our members and to avoid any fraudulent or scam activities.

Regarding your concern about the price of using our services, we strive to provide affordable pricing for all our users. We understand that maintaining multiple conversations can increase the cost, but we believe that the benefits of our platform in finding meaningful connections are worth it. Moreover, we maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

We also want to clarify that we do not encourage or support any members to break the rules of our platform. Our policy is in place to protect the safety (psychological and emotional as well) and privacy of all our members, regardless of their location. If you have any concerns about specific member, please let us know about it via support@theluckydate.com as soon as possible.

Finally, we appreciate your feedback and want to assure you that our team is always working hard to improve our services and ensure the best possible experience for our users. If you have any further questions or concerns, please do not hesitate to contact us at support@theluckydate.com.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team TheLuckyDate

Rated 1 out of 5 stars

I have spent a fortune on here talking…

I have spent a fortune on here talking to someone now I have been deactivated and I can’t activate my account I have tokens on there now I want my money back

17 April 2023
Unprompted review
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Reply from Theluckydate

Dear Paul

We are sorry to hear about the situation that you've encountered on our platform. Our team would like to work with you to resolve this situation as quickly and efficiently as possible.

Please provide us with your account information, including the username or email address, to support@theluckydate.com so that we can further assist you with this issue. Our customer support team is available 24/7 to assist you with any questions or issues you may have.

We understand how frustrating it can be when things don't go as planned, and we are committed to making things right. We value our customers and would like to ensure that you have a positive experience with our platform. Please don't hesitate to contact us if you have any further questions or concerns.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Sincerely,
Support Team TheLuckyDate

Rated 1 out of 5 stars

100% a scam

100% a scam. Purely designed to separate men from their $$$ don't fall for it! Entirely too many gorgeous " women" I have done online dating for years, 95% of the women are undateable, but look through their site and 60% are 9+.. you have to pay for each letter you send and don't get to exchange pe rd signal info until you spend $500.. and then it was about you were 'talking to'.. this is a conjob of the worst kind..AVOID!!
UPDATE..2 of the 'women' that i chatted with a few days ago, now have their exact same profiles, but their locations are now 5000miles from where they were just days ago.. I saved screen shots!! Complete SCAM!!!

6 April 2023
Unprompted review
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Reply from Theluckydate

Dear James,

Thank you for taking the time to share your experience with us.

Our website is a premier online dating platform where people register their accounts themselves. The customers use the website at their own discretion and personal desire, so some members may initiate communication with you if they like your profile description or if you have mutual interests or hobbies. The website does not provide any monetary or financial support to its members.

In addition, we do not tolerate the presence of fake profiles and any sort of scam activity on the website. Moreover, we carefully approve validated members to be registered on the platform. Their profiles are not confirmed unless we see their verification documents. However, it is up to you and your friend to choose the communication channel they prefer. So, it will be definitely the right solution to discuss with members of your choice directly the most convenient platform and communication channel they want and are comfortable with.

Regarding the profiles with the same photos, please report them to us at support@theluckydate.com, and our Moderation team will investigate the issue immediately.

We take your feedback seriously and will continue to improve our services to provide a better experience for our users. Thank you for bringing this to our attention.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team TheLuckyDate

Rated 1 out of 5 stars

You have to spend 300,000 credits (few…

You have to spend 300,000 credits (few hundred dollars) before you can exchange contact info with your match. But they claim to want to connect people, it doesn't make sense to me. I have a match 45 mins away and we can't meet until we both spend a few hundred dollars to exchange contact info. Why not have a fee to bypass? You have 2 people who want to meet and can't because you're greedy and only care about scamming people out of money. If you were really about connecting people, there would be an option to bypass all that so you could meet. There isn't. Have fun, connect, but don't let them drain your account. Especially when there are non scamming sites out there that are REALLY about connecting people.

6 April 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Chris,

Thank you for taking the time to share your feedback about TheLuckyDate.com. We are sorry to hear that your experience on our platform did not meet your expectations.

We understand that the credit system may be frustrating to some users, but please note that we have established certain rules and procedures to ensure the safety and security of our members. Our platform has been designed to prevent scam activity, and this is why we require users to pass a verification process before they can exchange contact information.

We understand that the credit system may be confusing to some users, but please note that the credits are used to get attention from other members, similar to going to a movie on a date. Just like in the real world, where you might pay for a movie or a dinner to spend time with someone you like, the credits you spend on our platform are a way of expressing your interest in someone and getting their attention.

We want to assure you that we are committed to connecting people and creating a positive experience for our users. If you have any further questions or concerns, please do not hesitate to reach out to us at support@theluckydate.com.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team TheLuckyDate

Rated 2 out of 5 stars

I have an idea~ Put couples together…

I have an idea~ Put couples together and allow them to pay a $500 donation to your site after they stay together for 30 days. People would definitely pay on the honor system, obviously some wouldn't but in the end it would be a profitable endeavor for your company and create a ton of positive press~

4 April 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear John,

Thank you for taking the time to share your suggestion with us. We appreciate your feedback and the idea you have proposed for our website.

Your input is always valuable to us, and we will consider it in future developments of our site.

We are committed to providing our users with the best possible experience, and we're constantly working to improve our services. Thank you again for your feedback and for being a part of our community. We are open for suggestions, so do not hesitate to reach us via support@theluckydate.com.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team TheLuckyDate

Rated 2 out of 5 stars

It’s a very clever site, but don’t expect anything from it, except a drain in yiur credit card.

It’s a very clever site, but it is a 💯 % a con. You have to respect who ever wrote the code for the “ladies”. There is no doubt that there is not a chance in hell that any are real. The stories and connections are very clever, and you have to admire their persistence. Nonetheless it is fun. Just don’t get sucked in

29 March 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Nick,

Thank you for your feedback and taking time to leave a review.

Please, kindly note we carefully approve each member's registration and require verification documents to ensure that there are no fake profiles on our site. We also have a label for "Validated members," which confirms that the person in the profile pictures is the one you are communicating with.

We take extra steps to verify suspicious profiles, such as requesting identification videos, to make it difficult for unscrupulous individuals to create fake accounts. We strive to provide a safe and enjoyable experience for our members and do not tolerate any fraudulent activities.

All our members join the website on their own decision, and if you do not feel comfortable talking with a specific member, you may always restrict access to your profile. The website does not provide any monetary or financial support to the members. If you do not like communication with any person, you may always block this member.

Moreover, we are always available for our customers 24/7 and ready to check any situation that may arise. Please, reach us via support@theluckydate.com in case any clarifications are required. We would be glad to take a closer look and clarify this matter for you.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team The Lucky Date

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