The Loan Partnership Reviews 

378
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the polite staff is exceptionally helpful, knowledgeable, and professional throughout the entire application process. Reviewers often praise the dedicated team members for going above and beyond to deliver outstanding support. Consumers are also really happy with the quick response times and smooth communication provided by every single advisor. People genuinely appreciate how very clear guidance puts their minds at ease, making even complicated cases completely stress-free. Many delighted reviewers note that they would not hesitate to recommend these wonderful professionals to anyone needing financial assistance.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, friendly, and efficient... See more

Service

Customers consistently note positive experiences with service, highlighting professional, helpful, and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as exceptionally helpful,... See more

User experience

Customers had positive experiences with user_experience, describing the entire journey as quick, seamless,... See more

Response time

Reviewers express great satisfaction with response time and ongoing communication throughout the process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michelle and Nicola went above and beyond for us as our application was time sensitive having been let down by another lender. Nothing was too much trouble, they answered all of our many questions and... See more

Company replied

Rated 5 out of 5 stars

Absolute breath of fresh air. Claire and Nicola were so transparent, communicative and (so importantly for me also) friendly throughout the process. The journey from start to finish was as quick as po... See more

Rated 5 out of 5 stars

We were referred to the loans partnership from our broker, we were looking for a second mortgage so we didn’t incur Early repayment charges, the process was very quick and easy application to funds wa... See more

Rated 5 out of 5 stars

I would like to thank Michelle and Dan for their impeccable and seamless service from start to finish. They have proven to be extremely knowledge in their field and expertise from sourcing the appropr... See more


Company details

  1. Non-Bank Financial Service
  2. Mortgage Broker

Written by the company

The Loan Partnership, Applying for a loan has never been easier... Call us now on 01923 250 090 or Complete our short application form today


Contact info

5.0

Excellent

TrustScore 5 out of 5

378 reviews

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5.0

All reviews

(378)

122 reviews in the last 12 months

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Rated 5 out of 5 stars

The service from Loan Partnership was…fantastic!

The service from Loan Partnership was second to none. From the initial discussions with Liam, before being handed over to Claire and Martin, we had nothing but proactive support.
The team were so knowledgeable, sorting everything from start to finish and ensuring that we had a product in place. Ours was little different as we were paying the Help To Buy off. We were warned by others that this was a lengthy process but Martin handled it all and the whole process was completed within a matter of weeks; Martin really was the hero in getting this off the ground.

The whole team took all the stress out the situation and communicated with efficiency, friendlessness and genuine care.
I could not have asked for better service and would highly recommend. Thank you Liam, Claire and Martin for you amazing service.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing experience!!

Absolutely amazing experience from Brooke and Nikhill, made it so easy, kept us informed at every step Of the procedure’s. Friendly, easy to contact. Nothing ever felt like we were a burden on them.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

The Loan Partnership helped me sort my second charge mortgage without any stress &worry & talked me through every step Simon & Claire were the ultimate professionals all the way through & were always on the end of the phone if I had any problems,I would highly recommend.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Great support with remortgaging and help to buy loan

Had a great experience with the Loan Partnership. Specifically with Martin, Nicola and Michelle. I need to remortgage and include my help to buy loan. The team made this very simple and stress free for me. I was kept up to date regularly and they were very approachable if I had any questions.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

Martin at The Loan Partnership has gone above and beyond for us! His professionalism, commitment and resilience is something else! We thank you very much indeed!
We also thank Sarah and Nimal who have sourced us the bridging loan and pushed it through!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Absolute breath of fresh air

Absolute breath of fresh air. Claire and Nicola were so transparent, communicative and (so importantly for me also) friendly throughout the process. The journey from start to finish was as quick as possible, professional, yet 'human' also. The girls went out their way to ensure I had the best deal even though it meant extra work for them and were so polite and helpful. I 100% recommend TLP for anyone who wants a clear and honest broker.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company - thank you

My husband and I cannot thank the Loan Partnership enough; especially Emma and Claire who dealt with our case with dignity, respect and compassion. They were with us every step of the way. We didn’t even know about second charge mortgages and this is really been life changing for us as a family. We have been able to consolidate our debt into a much more affordable monthly payment with their help. We weren’t able to get too excited as it felt too good to be true; but today we got the news the loan was completed and the weight lifted off our shoulders has been huge. Thank you so much Emma and Claire.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

I was referred to The Loan Partnership…

I was referred to The Loan Partnership by my mortgage broker for a second charge mortgage, and the experience was very smooth from start to finish. The whole process only took a couple of weeks and was handled very efficiently.

Special thanks to Liam, Claire and Thibault. All three were extremely professional, clear in their explanations and instructions, and respectful of my time. A great experience overall.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service from The Loan…

Great service from The Loan Partnership. Full service took about a week which went so swiftly. Excellent work carried out by Michelle Collins with great communication and commitment to carrying out exactly what was proposed.
Great work by all involved
Mr Handley

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

A huge thanks to Dan and Claire for supporting us through the process. They have been so helpful in suggesting a solution to our issue and we are delighted with the outcome. Would highly recommend The Loan Partnership to anyone needing advice and guidance.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The loan partnership have been exceptional in helping me getting a second charge mortgage. From the very first call to last they were helpful, available and reassuring. The process was very smooth and quick and they were always willing to help. A special mention to Devon and Michelle who both dealt with my application and made the whole process smooth and easy. I would 100% recommend to anyone who is looking for some guidance and options in making big decisions. Thank you

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I spoke with both Devon and Amanda at the Loan Partnership, they were really helpful, explained everything really clearly and answered all of my queries and put my mind at ease. Their customer service was brilliant, I would absolutely recommend them to anyone looking for a second charge.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

I would like to thank Claire and Shanny…

I would like to thank Claire and Shanny for all their hard work helping me through this process. I couldn't get what I wanted through my first mortgage and was guided to Tandem as I didn't know about second loan mortgages. Both Claire and Shanny have been extremely helpful and understanding of my circumstances. Would recommend to anyone who is going through some financial difficulties. This is going to help alot and was a smooth process thanks to the team!

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Very quick, explained everything thoroughly and in a clear way. Liam was very helpful and answered all my questions professionally. He was very knowledgeable. I would highly recommend The Loan Partnership. It was a very smooth and speedy transaction.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Impeccable and Seamless Service

I would like to thank Michelle and Dan for their impeccable and seamless service from start to finish. They have proven to be extremely knowledge in their field and expertise from sourcing the appropriate lender to cater to the customer's requirement . They have both worked diligently over the last few weeks in completing this transaction. Once again Thank you to you both.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

A Fantastic and professional service

I cannot thank Devon and Brooke enough for all their hard work and determination whilst remaining professional. They both kept me informed throughout the process. Fantastic service and communication I would highly recommend using the loan partnership

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient and professional

Very efficient and professional. Michelle and Liam were very helpful, supportive and I felt they both completely understood my situation. They were then able to offer the best solution and far exceeded the customer service and loan options that both my own banks (Barclays and Santander) were unable to offer. Recommended.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Dan was absolutely thorough and very helpful to find ways to support my application. I highly rate them.
Dan & Michelle help you every step of the way , keeping you upto date and keeping everything simplified as much as possible and smooth as possible . Great service

17 December 2025
Unprompted review

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