The Liven app could help many people but it wasn't the right tool for what I was looking for. I was able to reach Leah, the representative who processed a refund on my behalf. She was very helpful a... See more
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Review summary
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I had not realized that Liven was a subscription program when I placed my order. My suggestion is that you include a Check Box for the consumer to X that states very clearly, they agree that they are... See more
Company replied
The refund process was straightforward and appreciated. The app itself was not quite what I was looking for. I don't like journaling. Logging my moods daily seemed pointless without being given c... See more
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Company details
About Liven
Written by the company
Life comes without a manual. People try to wing it, make mistakes, and grow frustrated with themselves. Liven is the self-discovery companion app for people who are ready to try again 💚
Inside the Liven App, you'll find:
• Mood Tracker – spot your emotional triggers and patterns day by day
• Guided Journaling – turn overwhelming thoughts into clear, honest reflections
• Livie, AI Companion – talk things out with a warm, judgment-free listener you can trust
• Mental Tests – get fast insights into the habits shaping your inner world
• Calming Sounds – help your nervous system settle when emotions run high
Contact info
Lekorpouzier 12a, 3075, Limassol, Cyprus
- support@theliven.com
- theliven.com
4.2
Great
26K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Im just beginning this journey
Im just beginning this journey, Im already feeling better than before.
3 June 2026
Reply from Liven
Hey Shelly,
Starting something new can feel really grounding, and we’re glad to be here for you as you take these first steps. Having a steady presence nearby can make a big difference over time.
With warmth, The Liven Team 🍃
The app definitely wasn’t for me
The app definitely wasn’t for me, the ‘journey’ is roleplay with ai. However when I asked for a refund it could not have been dealt with any quicker & it was very easy so I’ve not lost any money & very little time.
3 June 2026
Reply from Liven
Hey Morna,
We appreciate you taking the time to share your honest experience. Glad to hear the refund process met your expectations and was straightforward for you.
Wishing you all the best, The Liven Team
Thank you so much for such a timely…
Thank you so much for such a timely response and for taking care of my issue. That was much appreciated.
3 June 2026
Reply from Liven
Hi Lisa,
It means a lot to hear that our support made a difference for you right when you needed it. Being here thoughtfully alongside you is what we aim for every day.
With gratitude, The Liven Team 💚
Service rep wasn’t pushy
Service rep wasn’t pushy. She didn’t push further once I turned down the offer she had offered me.
3 June 2026
Reply from Liven
Hi Kevin,
We’re glad you felt comfortable throughout your interaction. Respecting your pace is important to us, and we hope Liven continues to be a steady space you can count on.
With warmth, The Liven Team 🍃
I got a quick answer 🙏
3 June 2026
Reply from Liven
Hi Sandra,
Thanks for taking a moment to share your experience. We’re here to support you whenever you need, so it’s encouraging to hear you felt taken care of. We hope Liven continues to be a helpful part of your day.
With gratitude, The Liven Team 💚
My first day
There wasn't much to it and today is my first day. I will update more once I see how it works after a few days.
3 June 2026
Reply from Liven
Hi Cynthia,
Thank you for your honest perspective. We're taking your note to the team to rethink how we introduce the experience so it feels more natural and engaging from day one. Your feedback is important as we continue to shape our app.
Hope to hear more from you soon,
The Liven Team 💚
very quick to respond and solve my…
very quick to respond and solve my subscription problem
3 June 2026
Reply from Liven
Hi Elodie,
Seeing that things were fixed so smoothly is really satisfying to hear. We aim to keep your experience steady and hassle-free, so knowing we could help in that way is uplifting.
Warmly, The Liven Team 💚
Reply from Liven
Hi Chelsea,
Your feedback lights up our day! It's uplifting to know that Liven has been a supportive presence for you when you needed it. We’re here anytime you want to reach out.
With gratitude, The Liven Team 💚
Reply from Liven
Hi Donna,
It means a lot to know that we could help sort things out for you with care. We aim to be a steady support whenever you need us, and hearing this encourages us to keep that focus strong.
Take good care, The Liven Team 💚
Simple and straightforward service
Simple and straightforward service
I appreciated the quick and straightforward response to the refund that I requested. I also much appreciated the value that I got from Liven during the past few months. Thank you.
3 June 2026
Reply from Liven
Hi Andy,
It means a lot to hear that you felt supported when you needed help with your refund. We're glad Liven could provide some steady support while you explored what you needed. Thank you for spending these months with us.
Take care, The Liven Team 💚
Reply from Liven
Hi Ava,
Starting something new can be both exciting and full of possibilities. We’re here to offer steady support as you explore what Liven can do for you. Looking forward to being part of your experience ahead.
With warmth, The Liven Team 💚
Great
Great , helpful follow back until the issue resolves and ready even after if something goes wrong
Amazing
I wish all after sales services should be same
3 June 2026
Reply from Liven
Hello,
We’re so glad you’ve felt supported throughout. Having a calm and steady presence during tricky moments is something we’re careful to hold onto, no matter what comes next.
Warm regards, The Liven Team 💚
Very quick response
Very quick response. Though a full refund would be preferred, thank you for half.
When I realized the responses were AI, I quit using it.
3 June 2026
Reply from Liven
Hi Leah,
Thank you for sharing your thoughts. We’re glad we were able to help and process the partial refund for you. If there’s anything you’d still like to discuss or clarify regarding the refund, feel free to reach out to us at trust@theliven.com.
With warmth, The Liven Team 💚
Reply from Liven
Hi Nancy,
We are glad to know you found the support you needed with your tech issue. Having reliable assistance can make such a difference, and we're here whenever you need a hand. Thanks for trusting Liven along the way.
With gratitude, The Liven Team 💚
the cancelled the app the next day.
3 June 2026
Reply from Liven
Hi Sabine,
Thank you for your feedback. If there’s anything you need or if you'd like to discuss how Liven can fit better for you, we're here to listen whenever you feel ready at support@theliven.com.
With gratitude, The Liven Team 💚
Very Efficient
Customer service very quick on taking care of my issue. Fast in responding back to me. Very friendly and efficient.
31 May 2026
Reply from Liven
Hi Karen,
We’re glad to hear that you felt well-supported every time you reached out. Having a steady presence to rely on can make a real difference, and we’re happy Liven could be that for you.
Thanks for being with us, The Liven Team 💚
The conversation was very helpful
The conversation was very helpful. The person helping was patient, polite and knowledgeable. We got everything worked out.
3 June 2026
Reply from Liven
Hi Erin,
We appreciate you taking the time to share this with us. Having a calm and supportive interaction when you seek help is something we aim for, and it's good to know that the connection felt right this time. We're always here when you need a steady hand.
Take care, The Liven Team 💚
Reply from Liven
Hello Judith,
It’s really encouraging to know the process felt straightforward and friendly on your end. We want to be the kind of support that simply flows with what you need when you need it. Take care of yourself and know we’re around if you want to pop back in someday.
Warmly, The Liven Team 💚
Reply from Liven
Hi Gaggy,
Smooth experiences truly make a difference, and having support feel steady can be such a relief. We're glad you found the interactions here supportive in that way.
Take good care, The Liven Team 💚
Courteous & Professional Rep
The wait time to talk to a rep was under 2 minutes. The rep was professional and understanding. Took care of my request quickly without pressuring me. I appreciated that.
3 June 2026
Reply from Liven
Hi Yessica,
It’s refreshing to know you felt respected and supported during your interaction. We aim to provide steady support without making anyone feel rushed. Your recognition means a lot to all of us.
With warmth, The Liven Team 🍃
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