The Little Market Bunch Reviews 

2,070
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

what was received compared to what was ordered was nothing short of embarrassing for this company. I would suggest this be the last place you look for gifts/flowers/ hampers. Damaged stale cakes sho... See more

Rated 1 out of 5 stars

Do not order from this company. I ordered an expensive gift box and the promised images are false. I ordered cupcakes, flowers and wine and they were delivered 4 hours apart, in a crappy box, no wrapp... See more

Rated 4 out of 5 stars

Great service, quick delivery. The only downside is that our card never accompanied the gift we had delivered. So the recipient had to contact The Little Market Bunch to find out who sent it to them.... See more

Rated 5 out of 5 stars

Everything was very smooth. I am happy customer. Just one small personalisation suggestion I would like to contribute (if I may have missed that it already exists, kindly pardon me) - having an opti... See more

Company details

Verified business

Trustpilot has verified this business is government-registered. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 645783642

  1. Association or Organization

Written by the company

Make someone’s day by sending a unique, Fresh, and elegant little market bunch from $34.95 same-day delivery to all melbourne suburbs, FREE DELIVERY to most suburbs within 10km from Melbourne CBD, post flower to all state in Australia. Add on a Laneway Candle for $29.95, a T2 Tea Box for $19.95 or some Black Pantry Marshmallows for $19.95. We source the flowers from Melbourne's flower markets to create the perfect little bunch for any occasion or just because! The bunch variation changes daily and these gorgeous gifts will be available to order online until sold out for the day.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

2K reviews

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2.4

All reviews

(2,070)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor aged roses lasted only a few days

Poor aged roses lasted only a few days. Your previous flowers have been wonderful. I won't order again unless there is a significant improvement

24 February 2022
The Little Market Bunch logo

Reply from The Little Market Bunch

Good morning Christopher,
I am very sorry that your experience wasn't up to scratch.
We will send a special bunch to you today. Hope that bouquet can brighten your day.
It may be due to the long delivery time on Valentine's day. We will book more drivers for all events.
Apologize for the inconvenience that was caused.

Rated 1 out of 5 stars

The invisible market bunch

I ordered these for a friend and they never arrived. The night they were supposed to be delivered I contacted TLMB by email but didn’t get a response, tried them again the next morning and then tried to phone but no answer. Eventually I got through on their online live chat and they told me the flowers were delivered to the reception at my friends building- there is no reception there. They did eventually deliver a bunch later that day but it was embarrassing that I had to message my grieving friend and ask if she had received them and frustrating that I had to do so much chasing up to get the flowers that I had paid for. Which were, in the end, quite an underwhelming looking bunch of flowers anyway. Will not use again.

23 February 2022
Rated 1 out of 5 stars

Order 86633 - Disaster

Order 86633

I ordered a bunch prior to cut off time at 1pm, to a business and received a text saying business delivery before 5pm.
I then got a tracking text & it was out for delivery at 7:30-8pm

I made contact and was told they were too busy and would I like them delivered tomorrow instead. There was no correspondence or contact made to say they couldn’t deliver in business hours.

Then the next day, I checked the tracking text and the flowers were out for delivery to MY address instead of the recipient. I checked the order was everything was correct, but somehow the driver had the wrong address.

I had to contact you AGAIN to advise of this stuff up - and was asked for the delivery address again and it would be updated. Could they have not just checked the original order?

No apology was given, or acceptance of fault, or even a hint of empathy that I had to stay on top of this delivery - if I hadn’t of checked (which most busy people wouldn’t) they would have been delivered to me.

Such poor service.

UPDATE: I just received a response saying they were delivered on the 16th to the correct address. They were ordered on the 15th and the confirmation email I received said they would be delivered by 5pm to a hospital.

They were only delivered to the correct address because I picked up the error on the tracking and contacted you to update it.

Again - no apologies or acceptance of fault

22 February 2022
The Little Market Bunch logo

Reply from The Little Market Bunch

Hi Rhiarne

Sorry for any inconvenience, but we just checked for you, your order has already been delivered on 16th to the correct address.

Rated 5 out of 5 stars

Great value and service!

I was looking for a last-minute same-day flower delivery for someone in hospital. I stumbled across The Little Market Bunch and their website was so easy to order through, delivery was efficient and easy to track, and I was really impressed by the quality of the flowers the recipient received! Great value service, thank you!

20 February 2022
The Little Market Bunch logo

Reply from The Little Market Bunch

Good morning Olivia, thank you very much for the review.

Rated 2 out of 5 stars

The flowers were delivered late and it…

The flowers were delivered late and it was not the bunch I had ordered. Very disappointed

20 February 2022
The Little Market Bunch logo

Reply from The Little Market Bunch

Good afternoon Diksha,
Thank you very much for your feedback.
We are so sorry that your flowers didn't arrive until late in the day. If you would like your flower to be delivered before or after a certain time, please leave the requirement in the 'Instructions for Delivery'. We will arrange the most suitable driver for you, and they will try their best to meet your delivery time.
It is our luck to be able to deliver to so many doorsteps across Greater Melbourne each day. But that means we may not able to guarantee a specific time delivery with our regular drivers. If you would like to book a delivery for an exact time, please contact us via online chat or email. We will book a priority driver for you with an extra delivery fee.

We have different designs for different days.
Here is our design for your delivery date:
https://www.instagram.com/p/CaGAIjQhR3d/?utm_source=ig_web_copy_link
If you would like to customize your bouquet, please leave the requirements in 'Instructions for Delivery'. Our florists will try their best to meet your requests.

Rated 1 out of 5 stars
The Little Market Bunch logo

Reply from The Little Market Bunch

Good afternoon Simon,
Sorry to hear that your experience with us wasn't up to scratch.
We would love to look into this for you and organize a replacement or redelivery.
Please email some photos of your pick-up flowers at info@thelittlemarketbunch.com.au
Many thanks.

Rated 1 out of 5 stars

Product was overpriced

Product was very small and not what I expected for the price that I paid. I ended up going out and buying another bouquet that was much nicer and cost a lot less.

17 February 2022
Rated 2 out of 5 stars

Delivery

Driver couldn’t find the address and I have to pay extra for re-delivery. Even for the second delivery, they still ended up on the wrong building even though they’ve been provided with the clear instructions and photos of the front entrance with the building address. Clearly they need a new map system.

16 February 2022
Rated 2 out of 5 stars

Damaged

As the purchase was a gift I was extremely disappointed when it arrived damaged.
The presentation was destroyed and they looked like they were dropped.
I asked the person ti send me a photo when they arrived I was embarrassed that they were delivered in such poor condition.

16 February 2022
Rated 5 out of 5 stars

Flowers so beautiful

Flowers so beautiful, perfect colors combinations and simple wrap. Even after 7 days, flowers still looks fresh, and more beautiful.
Customer service is excellent, the same day delivery.
THANK YOU so much for outstanding service.

16 February 2022
Rated 1 out of 5 stars

Chose another place to get your…

Chose another place to get your flowers.
I ordered after-hours delivery for my friend who has a baby, thinking they would come around dinner time. By 10 pm they still hadn't been delivered so I started to panic that they would be delivered in the middle of the night! emailed to ask the flowers be delivered the following day. I was unable to contact anyone from the business and only received a response the following day. The flowers eventually arrived looking old and heat-affected. Do yourself a favour and go with a more reliable business.

15 February 2022
Rated 2 out of 5 stars

I was disappointed with this service

I was disappointed with this service, it was delivered to the wrong apartment and was not communicated to me. I then went and had to get it my self and deliver it to the correct address.
It was a very hot day so I get it but the flowers were falling apart which was also disappointing.
I was also disappointed that no one reached out to me after about it.
On a side note I have received flowers from you before in the past and they were beautiful and I didn’t have an issue so this may be a one off.

15 February 2022

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