The Little Botanical Reviews 

400
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the overall service and beautiful purchases. Customers frequently mention that the plants are healthy, gorgeous, and match the online photos perfectly, making them wonderful gifts for friends and family. People also highlight the incredibly fast delivery service and secure packaging that guarantees items reach their destination in top condition without any damage. Some reviewers were not happy with missing items from their packages or experienced occasional delivery problems with couriers handling boxes poorly. A few consumers noted that specific parts of their orders took longer to arrive or required extra follow-up communication to resolve completely.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often expressing great satisfaction with the healthy... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders arrive promptly and well... See more

Quality

Consumers find quality to be positive, frequently highlighting that plants arrive in excellent and healthy... See more

Order

Clients share positive opinions on order, highlighting prompt deliveries and excellent packaging. Consumers... See more

Service

Reviewers mention positive feedback about service, expressing complete satisfaction with the fantastic plants... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered some beautiful chrysanthemum and I am over the moons with them. They are in super good shape something that can be worrying when ordering plants online. They were really well wrapped and t... See more

Rated 5 out of 5 stars

First time ordering from this company. Quick delivery, very well packaged no loose soil everywhere like another company i ordered from and to see the plant on opening it was a real pleasure. It is big... See more

Rated 5 out of 5 stars

Another beautiful delivery! Had to order again after the first order (for an office space) had to stay home for a few weeks and my partner felt sad by the thought of them leaving...we need more gree... See more

Rated 5 out of 5 stars

The plants are great. My order arrived immaculately packaged delivered by DPD who must have obeyed the labels as everything was in top condition. Will definitely be returning to your company in the fu... See more


Company details

  1. Decoration and Interior Design Store
  2. Home Goods Store
  3. Plant Display Store
  4. Pottery Store
  5. Wholesale Florist

Information provided by various external sources

A modern approach to house plants.


Contact info

4.8

Excellent

TrustScore 5 out of 5

400 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(400)

89 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am truly delighted with the terrarium…

I am truly delighted with the terrarium that I purchased for my granddaughter's Christmas gift. It's really beautiful and arrived so well packed, it was clear that a lot of trouble was taken to make sure it would arrive safely. Delivery was very prompt and the price was very reasonable too, I wouldn't hesitate to recommend The Little Botanical, sincere thanks to all concerned.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Delivered as promised

Delivered as promised within 2-3 working days which given the time of year and Christmas peak I was a bit fearful whether this would be true but it was and my plants arrived in perfect condition having been lovingly packaged. I would definitely look to purchase from here again and support this family business

13 December 2024
Unprompted review
Rated 4 out of 5 stars

Thanks

I struggled to make the order, and received help for which I was grateful. It seems that the recipients are happy with my gift.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I ordered the double heart cactus with a custom plant pot, it came really quickly and was packaged perfectly. I think it was a really good price for what you get. I’m really happy with it and it was an amazing present.

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent plants


I recently purchased three house plants, and I’m extremely impressed with the overall experience! The packaging was excellent — each plant arrived securely wrapped, ensuring no damage during transit. All three plants looked healthy and vibrant, with no signs of stress or pests. It’s clear that the seller takes great care in selecting and preparing their plants. Delivery was also incredibly quick, and I’m very happy with my purchase and will definitely be ordering from them again in the future! Highly recommend for anyone looking for healthy, well-packaged plants.

5 December 2024
Unprompted review
Rated 5 out of 5 stars

My new plant arrived in tiptop…

My new plant arrived in tiptop condition, very well packaged and it looks great in its smart pot and almost looks after itself.
I am very pleased with it and appreciated the reply to my question on delivery.
Thank you. I will be ordering again.

5 December 2024
Unprompted review
Rated 5 out of 5 stars

A great range of plants

A great range of plants. So much careful thought has been put into the packaging and the plants arrived quickly in perfect condition. I will definitely be back to buy more.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

fern terrarium

Ordered the fern terrarium as an early Christmas present for my husband,I have to say it is absolutely beautiful,so delighted with it, Thank you so much

12 November 2024
Unprompted review
Rated 5 out of 5 stars

The Little Botanical is a company every plant lover needs to know about!

The Little Botanical is a company every plant lover should know about! The quality of the plants are amazing and I couldn’t be more delighted as it was a gift for a loved one.

I ordered the Jungle Orchid plant in purple which came with a beautiful pot which made it even more personal. The plant itself is stunning and certainly not something I feel I couldve found in a normal plant or garden centre.

The packaging was just right and made sure the plant got to its destination safely and thriving. I would 100% order from here again and will even be ordering some bits for myself in the future.

There was a slight blip with next day delivery (through fault of DPD, not TLB) and this was quickly looked into when I called the next working day and sorted there and then. The customer service was friendly, helpful and were lovely to speak to.

Thank you once again!

4 November 2024
Unprompted review
Rated 5 out of 5 stars

My friend is absolutely delighted with…

My friend is absolutely delighted with her Blue Star Fern birthday gift. She sent me a photo and the plant itself is beautiful and healthy-looking. The delivery communication was excellent and the pot is the colour as described and a perfect match for her kitchen. I will use The Little Botanical again. Thank you.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Very easy website to find the plants I…

Very easy website to find the plants I was looking for ( orchids) ordering was very straightforward & delivery by DPD was on time which made the Birthday
Surprise even better 👍 I would definitely recommend and use again thank you. The Little Botanical Team

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Well received gift

The gift was received with such happiness i was kept well informed about the delivery, this is my second purchase from this company and will definitely order again

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service resolving issue

Had an issue with the plant size that was delivered but the issue was subsequently promptly resolved by customer services. Happy with the plants and service so would purchase again and recommend to other buyers as the quality of the plants is nice.

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Super speedy delivery and the jungle orchid I ordered for my Mam’s 80th Birthday is absolutely beautiful. The pot that came with it is also very in keeping and classy. Really healthy plant, with more flowers just waiting to bloom. Highly recommended and will definitely be ordering from you again. Thank you.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

I recommend it 100%

I would like to write the best review possible but because English is not my native language I could not write a review well enough. so short. Wonderful plant:) Fast and solid delivery! I will come back to you <3

9 October 2024
Unprompted review

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