The Little Botanical Reviews 

400
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the overall service and beautiful purchases. Customers frequently mention that the plants are healthy, gorgeous, and match the online photos perfectly, making them wonderful gifts for friends and family. People also highlight the incredibly fast delivery service and secure packaging that guarantees items reach their destination in top condition without any damage. Some reviewers were not happy with missing items from their packages or experienced occasional delivery problems with couriers handling boxes poorly. A few consumers noted that specific parts of their orders took longer to arrive or required extra follow-up communication to resolve completely.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often expressing great satisfaction with the healthy... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders arrive promptly and well... See more

Quality

Consumers find quality to be positive, frequently highlighting that plants arrive in excellent and healthy... See more

Order

Clients share positive opinions on order, highlighting prompt deliveries and excellent packaging. Consumers... See more

Service

Reviewers mention positive feedback about service, expressing complete satisfaction with the fantastic plants... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered some beautiful chrysanthemum and I am over the moons with them. They are in super good shape something that can be worrying when ordering plants online. They were really well wrapped and t... See more

Rated 5 out of 5 stars

First time ordering from this company. Quick delivery, very well packaged no loose soil everywhere like another company i ordered from and to see the plant on opening it was a real pleasure. It is big... See more

Rated 5 out of 5 stars

Another beautiful delivery! Had to order again after the first order (for an office space) had to stay home for a few weeks and my partner felt sad by the thought of them leaving...we need more gree... See more

Rated 5 out of 5 stars

The plants are great. My order arrived immaculately packaged delivered by DPD who must have obeyed the labels as everything was in top condition. Will definitely be returning to your company in the fu... See more


Company details

  1. Decoration and Interior Design Store
  2. Home Goods Store
  3. Plant Display Store
  4. Pottery Store
  5. Wholesale Florist

Information provided by various external sources

A modern approach to house plants.


Contact info

4.8

Excellent

TrustScore 5 out of 5

400 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(400)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service from The Little…

Brilliant service from The Little Botanical. Plants and pots arrived today, extremely well packed and in very good condition. Very pleased with the whole experience from using and ordering via the website, which was very easy, through to prompt delivery

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Unique gifts, beautifully presented

Beautiful unusual unique plant and choice of plant pots. I have a double Hoya Kerrii that was a gift bought for me from yourselves by my son when he got his first flat and left home. I decided to buy 3 single Hoya Kerrii plants as gifts to give to other family members and I couldn't be more pleased with them. Now the joy is spread.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Another beautiful delivery!

Another beautiful delivery!
Had to order again after the first order (for an office space) had to stay home for a few weeks and my partner felt sad by the thought of them leaving...we need more greenery. I did not disagree!
Plants are of awesome quality (having ordered from elsewhere before...awesome from TLB!), Packaged really well, the pots are of great quality and work out better value than buying separately/from elsewhere.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Dead plants and Very poor customer service

Bought a double heart plant for our 9th wedding anniversary as it was "pottery".
All went well arrived on time and i gifted into my wife. When she opened it I noticed the front heart was a different colour than the back one, yellowish not green and healthy. Over the next week it turned more yellow then brown. I then contacted little botanical whom only got back to me once I messaged on Facebook and Instagram some 4 days later! I sent pictures of when it arrived and different stages along the way. Roll forward 3 weeks still haven't had any resolution or proper contact.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

My beautiful ivy plant

My plant was delivered on time. It was well packed and protected. The little ivy plant was beautiful and looked very healthy. Both the plant and the pot are perfect in my new bathroom.
I am very pleased with the whole process. Thank you.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service - good quality

Ordered a couple of gifts, which were delivered quickly. There was an issue with one item on delivery. Contacted the company and got the best customer service, and resolved the situation straight away. I will definitely use again as a result.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

All v good 👍

Great selection online. Fast despatch & quick delivery. Really pleased with the pots and they were extremely well-packaged. Thanks TLB team! Highly recommended ✨️

29 August 2025
Unprompted review
Rated 5 out of 5 stars

First-time buyer here

First-time buyer here. My order was delivered within 5 days. The packaging was excellent, and the plants are healthy and of great quality. I’m very happy with my purchase and will definitely be ordering more plants soon

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful

Beautiful, well packaged plants. Very helpful, friendly customer service. My bathroom looks like a mini Kew Gardens. Delighted with our purchase. Thank you.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Very successful purchase

Ordered Dracaena Lemon & Lime over the Bank Holiday weekend. Order dealt with on the following Tuesday and delivered Wednesday morning! Exemplary service.
Wonderful plant so wife was very pleased with retirement gift.
Only slight problem, whoever wrote my gift message missed out the word ‘love’.
Thank you very much Little Botanical, very pleased with the superb plant and your service. Well recommended and will certainly use you again.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely beautiful

We have just moved into a new house so every room needed a plant to brighten the space. I’m so glad we chose The Little Botanical.
Everything arrived within 24 hours of ordering.

The plants were beautifully wrapped to protect them and are in wonderful condition. They look absolutely gorgeous :)

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous company

Stumbled across this little gem today..I have nothing but praise for the assistant in the shop, she was helpful, enthusiastic and a great asset to your company.
Purchased two plants both of which I am extremely pleased with..also enquired about the herb outdoor wall which was fabulous..assistant (and im sorry i didnt catch her name) gave us lots of information regarding this product and was helpful without being pushy.
Definitely not my last visit..and now thinking about the possibility of the herb planter. 100% recommend the Little Botanical

13 August 2025
Unprompted review

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