Zippo Lighters UK Reviews 

162
TrustScore 2.5 out of 5

2.7

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Rated 2 out of 5 stars

Ignoring numerous emails I have sent and no phone number to call .it seems impossible to contact this shop. Only part of my order sent, very unhappy and would not recommend this shop to anyone, bad cu... See more

Rated 5 out of 5 stars

I had the best service for a long time from Adrian at the lighter shop. I ordered an engraved zippo lighter as a leaving present for a colleague and received an email a couple of days later to check t... See more

Rated 2 out of 5 stars

I placed an order with TheLighterShop and received no confirmation email, no tracking details etc. I paid for the next day delivery and without the confirmation email didn't know whether or not t... See more

Rated 1 out of 5 stars

Ordered from this company on the 10th of the month, was told usually dispatched in 1 working day...... on 13th of month, I still had no confirmation it has been dispatched. I emailed direct - no reply... See more

Company details

Information provided by various external sources

The Lighter Shop. 1000s of Zippo Lighters in stock. Engraving. A wide range of Zippo Lighters to choose from including chrome zippos, brass zippos, coloured zippo lighters, music themed zippos, sterling silver zippo lighters and many themes and styles.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

162 reviews

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2.7

All reviews

(162)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

Easy to use website to search for the…

Easy to use website to search for the desired lighter and accessories i.e. engraving, it arrived within two days. Good, secure packaging. I think, given the cost, it would be nice if the fuel were complementary.

30 June 2022
Unprompted review
Rated 4 out of 5 stars

Having lusted after a Zippo Armour for…

Having lusted after a Zippo Armour for some time I finally took the plunge when I saw the one I wanted reduced on The Lighter Shop website.
i have to say I am somewhat disappointed in the product as even new from the box, the lid is very "wobbly" when open, but as this is my first armour, perhaps this is how it should be?
i was concerned when I received no reply to an email to The Lighter shop, but was delighted when it turned up several days before it was due. So, good service (but talk to the customers a little more) and perhaps to Zippo about their hinges?

28 March 2022
Unprompted review
Rated 4 out of 5 stars

Beautifully engraved zippo

I recently purchased a personalised zippo lighter for a present for my sons 18th birthday we where so pleased with it exactly what I wanted definitely would buy again from the lightershop beautifully engraved just arrived a day later then expected considering pay the extra but all in all brilliant service and well pleased

1 March 2022
Unprompted review
Rated 5 out of 5 stars

Very happy with product and company

Very happy with product and company . Delivered on time . Son loves his black ice lighter although it does really pick up fingerprints but dusters clean it easily . Bought as keepsake rather than everyday use .

6 January 2022
Unprompted review
Rated 5 out of 5 stars

Couldn’t of been easier

Couldn’t of been easier, chose the lighter, chose the position of the engraving, chose the font, confirmed everything. Paid, it arrived exactly when they said and it is as I expected with communication throughout.

Fantastic and thanks

23 December 2021
Unprompted review
Rated 1 out of 5 stars

Will not discuss missing item

Been sending this for days and no reply and no phone number. Customer service is key to any company and should be maintained no matter how busy you are. I guess the next step will be to go to my credit card company.

"Nobody has responded to my previous messages and you do not seem to have a contact number. I would like the tracking number to demonstrate this was in fact dispatched on the 1st.
I work I the online retail industry and send hundreds of royal mail parcels a day so know how good or bad things are. This should have arrived by now. Can I track it please or will need to cancel and refund as it’s a gift for someone.
Bit annoyed nobody is responding as last year you sent me someone else’s order by mistake and I went out of my way to send it on urgently to your customer."

16 December 2021
Unprompted review
Rated 5 out of 5 stars

I was after a genuine Zippo lighter to…

I was after a genuine Zippo lighter to replace one that was stolen a while back. Zippo Lighters UK offered the basic classic model I was after at a very competitive price. Delivery was super quick, with timely and effective customer communications. I am a happy customer :-)

29 September 2021
Unprompted review
Rated 5 out of 5 stars

First time buying a Zippo lighter

First time buying a Zippo lighter. Not always easy to see exactly how something will look in real life but absolutely thrilled with the purchase. Bought the antique looking one and it looks really old which is what I wanted. Very happy with the purchase. Very easy to buy and arrange engraving. Very happy

27 September 2021
Unprompted review

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