Thelejouxstroller.com Reviews 586

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers had a great experience with this company. Customers are really happy with the quality of the products, finding them sturdy, stylish, and well-made. Many people praise the delivery service for being prompt and efficient, often arriving on time or even earlier than expected. The user experience is also highly rated, with consumers finding the products easy to assemble, use, and maneuver, especially highlighting features like compact folding and lightweight design. However, some customers experienced issues with product descriptions not matching the actual item, leading to dissatisfaction with aspects like size or color. A few people also encountered problems with customer service, describing it as unhelpful or slow to resolve issues, particularly concerning faulty products or incorrect deliveries.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. While many customers express satisfaction with the... See more

Quality

Consumers generally express satisfaction with the quality of the products. Many reviewers praise the prams... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the fast and prompt... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the product for being... See more

Customer service

Customers had ambiguous experiences with customer service. Some reviewers praised the exceptional and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Absolutely love this stroller. My daughter outgrew her pushchair so after watching many videos and reading many reviews I bit the bullet. It’s a lot more compact which is what I needed for my hatchbac... See more

Company replied

Rated 4 out of 5 stars

Unfortunately my item never arrived on time but great communication! Wanted it for my grandsons holiday but came a day late! So unfortunately I’ll be sending back after my hols! But would buy from the... See more

Company replied

Rated 5 out of 5 stars

I was really impressed with this stroller, especially for the price. It looks much nicer than I expected — the colour is really tasteful and feels quite stylish. It’s lightweight, folds down super sma... See more

Rated 5 out of 5 stars

Very prompt delivery- next day! Easy to assemble and great to be able to face mum. Baby was not comfortable in forward facing pushchair. Now happy. Quality is very good and quiet to push. Fantastic th... See more

Company replied


Company details

  1. Baby Store

About Thelejouxstroller.com

Written by the company

Visit Our Website! Shop Strollers FAQ Contact Us
Free Next Day Delivery
Free Next Day delivery on all orders placed before 2pm!

12 Months Warranty
All our products come with a 12 month warranty as standard.

24hr Customer Service
Our customer service team will answer all issues and queries within 12-24 hours.

With the LEJOUX Foldable Stroller Pushchair, you and your baby can seek out adventures together with comfort and convenience. This lightweight stroller provides a cool Memory Foam padded seat where your child can observe nature or lay back and nap as you shop. Complete with a 5-point harness and dual-suspension wheels that lock with 1 lever, our travel stroller helps you get back to all your favourite activities with your little one along for the ride. Available in 5 colours, it also makes a thoughtful baby shower gift.

The go-anywhere stroller

At the touch of a button on its leather padded handlebar the LEJOUX Baby Pushchair folds up in 2 seconds to just 57.5 x 45 x 25 cm (60 x 48 x 26cm with the wheels on). Its included storage bag allows for stowing in a car boot, checking at the airport gate or just storing out of sight in a closet at home. At your destination, it re-opens in 2 seconds so you and your baby can see the sights at once. An openable handrail with anti-pinch design gets baby in and out with ease and a basket beneath keeps baby necessities at your fingertips.

Built for your growing family

LEJOUX uses high-quality aircraft-grade aluminium to create a sturdy, lightweight stroller. An instruction manual guides you through light assembly. Weighing just 8kg and with front wheels that swivel 360 degrees, our stroller manoeuvres through busy sidewalks and shop aisles with deft. The retractable canopy outfitted with mesh window helps keep your child cool and comfortable and lets you keep watch over your most precious cargo.


Contact info

3.8

Great

TrustScore 4 out of 5

586 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Replied to 41% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

The straps & buckle feel flimsy and not so durable, compared to my Holiday Britax pram

Delivery was excellent.
Pram feels durable however straps and buckle don’t feel very sturdy.
The reclining mechanism is via a pull strap which is quiet fiddly.

24 May 2024
Unprompted review
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Reply from Thelejouxstroller.com

Dear Mariam,

Thank you for your feedback. We’re glad to hear that you were pleased with the delivery and find the pram durable. However, we’re sorry to learn that the straps, buckle, and reclining mechanism did not meet your expectations. Your input is valuable, and we will take it into consideration for future improvements.

Best regards,
The Lejoux Team

Rated 5 out of 5 stars

Amazing

It's a lightweight and compact buggy. Easy to put up and down and amazing quality. I have the grey leather and it is lovely visually and easy to keep clean. Wish I invested in it sooner.

26 May 2024
Unprompted review
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Reply from Thelejouxstroller.com

Dear customer,

Thank you for your amazing review! We’re thrilled to hear that you’re enjoying your lightweight and compact buggy. It’s wonderful to know that it’s easy to use, visually appealing, and easy to keep clean. We're glad you love the grey leather and wish you had invested in it sooner.

Best regards,
The Lejoux Team






Rated 5 out of 5 stars

Love my stroller

Love my stroller

26 May 2024
Unprompted review
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Reply from Thelejouxstroller.com

Dear Miss Sudder,

Thank you for your feedback! We're thrilled to hear that you love your stroller. We appreciate your support and are glad to have met your expectations!

Best regards,
The Lejoux Stroller Team

Rated 5 out of 5 stars

Excellent item easy to use

Excellent item easy to use. Good value for money

26 May 2024
Unprompted review
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Reply from Thelejouxstroller.com

Dear Mandy,

Thank you for your feedback! We're delighted to hear that you find the item easy to use and a good value for money. We appreciate your support!

Best regards,
The Lejoux Stroller Team

Rated 5 out of 5 stars

Lejoux Go

Ordered the Lejoux Go pushchair, it was dispatched within minutes and delivered the next day! Ideal pushchair for our first holiday with a 1 year old. We were able to take it on the plane with us making the airport waits less stressful and ideal light weight for pushing around. Also easy to fold up for sitting in restaurants with a tighter space. The large UV hood meant our little one was safe in the sun even during the midday heat. He loves it and is so comfortable. Now we’re back it’s made taking little one in the pushchair and the dog for a walk so much easier as it’s lightweight and can be easily controlled with one hand. We got the green and it’s a stunning colour as well!

8 May 2024
Unprompted review
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Reply from Thelejouxstroller.com

Dear Nicola,

Thank you for your wonderful review of the Lejoux Go pushchair! We're thrilled to hear that it made your first holiday with your little one more enjoyable and stress-free. It's great to know that the pushchair's features, like its lightweight design, ease of folding, and large UV hood, met your needs perfectly. We're glad your child loves it and that it's also making everyday walks more convenient.

Best regards,
The Lejoux Stroller Team

Rated 1 out of 5 stars

The worst pushchair I have ever…

The worst pushchair I have ever purchased. Originally the bumper bar of the pushchair broke after the second use. I messaged to ask for a refund and was advised I would need to pay to send it back. I needed this pushchair for our holiday abroad and as it was only the bar that broke I decided to still use it. This was a mistake. This is such an unsafe pushchair. We went for a week abroad and the brakes completely stopped working and the strap fell apart. I do not want to send this back (and have to pay to send it back!) as I would not like the same pushchair as I would never feel safe to put my baby back in this. Really disappointed with the customer service and the safety of this pushchair.

19 May 2024
Unprompted review
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Reply from Thelejouxstroller.com

Dear customer,

We are deeply sorry to hear about your experience with our pushchair and the issues you encountered. Your feedback is invaluable, and we take these matters very seriously, especially regarding safety and quality.

Please reach out to our customer service team again, and we will prioritize resolving this issue.We aim to ensure all our customers feel secure and satisfied with their purchases.

Best regards,
The Lejoux Stroller Team






Rated 5 out of 5 stars

Really good buggy

Really good buggy , amazing quality really light

30 April 2024
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Reply from Thelejouxstroller.com

Dear Natalieann,

Thank you for your positive feedback! We're delighted to hear that you're enjoying your buggy and are pleased with its quality and lightweight design.

If you have any further questions or need assistance, please don't hesitate to get in touch.

Best regards,
The Lejoux Stroller Team

Rated 5 out of 5 stars

Fast delivery as I got the item the…

Fast delivery as I got the item the next day. Affordable prices! I defiantly recommend this company

29 April 2024
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Reply from Thelejouxstroller.com

Dear Laurie,

Thank you for your wonderful feedback! We're thrilled to hear that you received your item the next day and found our prices affordable. Your recommendation means a lot to us.

If you have any further questions or need assistance, please feel free to reach out.

Best regards,
The Lejoux Stroller Team

Rated 5 out of 5 stars

Fantastic product would highly recommend

We have just returned from a holiday with out 6 month old, this pram was so easy to use, it shaded him well and tackled the local terrain whilst looking smart in the process. The only thing we would comment on is the straps appear to loosen quite easily (our boy is a wriggler) and with him just being old enough and big enough to use a pram like this we were often tightening them back up, this is being really picky tho. The airline staff were impressed with how small it folded up to as well as other travellers with young families and we were able to take it on as hand luggage which saved us so much time at the airport! We was also really impressed that it arrived the following day to ordering it the service has been fantastic! Overall we were very pleased with this pram and will use it for holidays/trips away would definitely recommend to anybody.

10 May 2024
Unprompted review
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Reply from Thelejouxstroller.com

Dear Emily,

Thank you for your fantastic review! We're delighted to hear that our pram met your needs during your holiday and impressed both you and the airline staff with its compact design. We're glad it provided the shade and ease of use you required.

We appreciate your feedback about the straps and will look into it to improve our products. It's great to know that our swift delivery and overall service added to your positive experience.

Thank you for recommending us! If you have any further questions or need assistance, please feel free to reach out.

Best regards,
The Lejoux Stroller Team

Rated 5 out of 5 stars

Great buggy

Great buggy, great price, highly recommend. Quick delivery too.

29 April 2024
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Reply from Thelejouxstroller.com

Dear Sarah,

Thank you for your positive feedback! We're thrilled to hear that you find the buggy great and reasonably priced. We appreciate your recommendation and are glad you experienced quick delivery.

If you have any further questions or need assistance, please don't hesitate to contact us.

Best regards,
The Lejoux Stroller Team

Rated 4 out of 5 stars

Kept informed of delivery

Kept informed of delivery, arrived when stated, packages well, great travel pushchair, light to push, lots of extras.

29 April 2024
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Reply from Thelejouxstroller.com

Dear Netti,

Thank you for your feedback! We're delighted to hear that you were kept informed of your delivery, which arrived as scheduled and was well-packaged. It's great to know you find the travel pushchair light, easy to push, and appreciate the included extras.

If you have any further questions or need assistance, please don't hesitate to contact us.

Best regards,
The Lejoux Stroller Team






Rated 4 out of 5 stars

Great Pram for younger babies.

Pram arrived really quickly and was very easy to put together. It’s great for our 10 month old who has outgrown most of her travel system but wasn’t ready to transition yet to a forward facing stoller. This was a great middle ground. Love that it’s a reversible seat and there’s plenty of room to grow. Really good size basket underneath and so easy to fold. The attachable bag and cup holder where something I wasn’t expecting to receive with it and have been so useful that I have stopped using my full size changing bag completely.

Only small issue we had was that the handle cover was very slightly damaged. However I received a partial refund for that after contacting the company. Which was processed very quickly. Very pleased with purchase.

29 April 2024
Unprompted review
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Reply from Thelejouxstroller.com


Dear SJ,

Thank you for your feedback! We're delighted to hear that the pram arrived quickly and met your expectations. It's fantastic to know that it's serving as a great middle ground for your 10-month-old and that you appreciate its reversible seat, spacious basket, and ease of folding. We're glad that the additional accessories were a pleasant surprise and have proven to be useful for you.

We apologize for the small issue with the handle cover but are pleased that we could resolve it promptly for you with a partial refund. If you ever need further assistance or have any questions, please don't hesitate to reach out to us.

Best regards,
The Lejoux Stroller Team

Rated 5 out of 5 stars

Buggy Board with seat

great alternative to a double pram and more affordable very pleased with my item

1 May 2024
Unprompted review
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Reply from Thelejouxstroller.com

Dear Shelly,

We're delighted to hear that you're pleased with your Buggy Board with a seat! We understand the convenience and affordability it offers as an alternative to a double pram. Thank you for choosing our product, and if you ever need anything else or have any questions, please don't hesitate to reach out.

Best regards,
The Lejoux Stroller Team

Rated 5 out of 5 stars

Really quick delivery and the stroller…

Really quick delivery and the stroller is just beautiful. I went for the pink one and I absolutky love it. It foods up so easily and only takes up a small space in my boot. It just glides along when pushing it and you cN have either facing in or out.

7 May 2024
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Reply from Thelejouxstroller.com

Dear Sarah,

Thank you for your kind words! We're thrilled to hear that you're pleased with the quick delivery and the beautiful pink stroller you chose. It's great to know that it meets your expectations in terms of ease of use, compactness, and versatility.

If you ever need any assistance or have any questions about your stroller, feel free to reach out to us. We're here to help!

Best regards,
The Lejoux Stroller Team

Rated 5 out of 5 stars

FANTASTIC 100% BUY

Super fast delivery and great customer service with updates regularly. The pram itself is amazing and much better in person. A must have purchase.

7 May 2024
Thelejouxstroller.com logo

Reply from Thelejouxstroller.com

Dear Char,

Thank you for your glowing review! We're delighted to hear that you had such a positive experience with our service and that you're loving your new pram. Providing excellent customer service and delivering top-quality products are our top priorities, so it's wonderful to know that we've met your expectations.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
The Lejoux Stroller Team

Rated 5 out of 5 stars

Best buggy I have had

Brilliant very easy to put up and down.

7 May 2024
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Reply from Thelejouxstroller.com

Dear Carly,

Thank you for your feedback! We're thrilled to hear that you find our buggy easy to use and convenient. We strive to provide products that make parenting easier, so it's wonderful to know that we've succeeded in meeting your expectations.

If you have any further questions or need assistance, please feel free to reach out. We're here to help!

Best regards,
The Lejoux Stroller Team

Rated 5 out of 5 stars

Superb company

Superb company,I made a mistake when ordering and didn’t put house number on,I emailed them on sat morning and they replied straight away,the pushchair came really quickly and the quality and extras you get with this item are excellent,would recommend this company

7 May 2024
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Reply from Thelejouxstroller.com

Dear Marie,

Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with our company and that we were able to assist you promptly with your order. It's fantastic to know that you're pleased with the quality of the pushchair and the additional extras included.

We truly appreciate your recommendation and hope you continue to enjoy using your new pushchair. If you ever need anything else, please don't hesitate to reach out.

Best regards,
The Lejoux Stroller Team

Rated 5 out of 5 stars

Just like to say thank you very much…

Just like to say thank you very much was very happy with the delivery and the way it’s all packed and the service was very good and very fast everything is perfect. You can ask for a better pushchair just what everyone needs.

10 May 2024
Unprompted review
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Reply from Thelejouxstroller.com

Dear customer,

Thank you so much for your kind words! We're thrilled to hear that you're happy with the delivery, packaging, and service provided. It's wonderful to know that everything met your expectations and that you're satisfied with your new pushchair.

If you ever need assistance in the future or have any questions, please feel free to reach out. We're here to help!

Best regards,
The Lejoux Stroller Team






Rated 5 out of 5 stars

excellent arrived on time and love the…

excellent arrived on time and love the stroller brilliant thank you

1 May 2024
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Reply from Thelejouxstroller.com

Dear Connie,

Thank you for your feedback! We're delighted to hear that your stroller arrived on time and that you love it. Providing timely delivery and quality products are priorities for us, and we're glad we could meet your expectations.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
The Lejoux Stroller Team






Rated 5 out of 5 stars

Love my pushchair

Love my pushchair. Easily folds down. Great quality. Fits nice in the car

30 March 2024
Unprompted review
Thelejouxstroller.com logo

Reply from Thelejouxstroller.com

Dear customer,

Thank you for sharing your feedback about your pushchair. We're thrilled to hear that you love it and that it meets your needs in terms of quality and portability. Ensuring that our products are both convenient and of high quality is a top priority for us.

If you have any questions or need further assistance, feel free to reach out. We're here to help!

Best regards,
The Lejoux Stroller Team







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