I received my custom made Negro League Baseball Varsity Jacket a couple of days ago and I am extremely happy with my purchase. A well made jacket. Stylish and made with quality materials. Espec... See more
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Heritage. Premium Quality. Commitment. Satisfaction
Contact info
7404 King George Blvd., Suite 200, Surrey, V3W 1N6, V3W 1N6, Surrey, Canada
- 778-769-4686
- info@theleathercity.com
- theleathercity.com
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Replied to 42% of negative reviews
Typically takes over 1 month to reply
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I am really happy with my jacket it is…
I am really happy with my jacket it is absolutely amazing love the design love the feel to it it’s very comfortable and definitely top quality I highly recommend it to anyone looking for a long term awesome jacket 🙂😊
the "Harry-jacket"
I ordered the jacked from "3rd tock from the sun", the one Harry wears on the show. It looks exactly like the original. The fabric is also great. The delivery was quick and the service was good. I accidentally ordered the same product twice, but they responded quickly and my refund was within a week.
Great product feel, look and quality. Sweet customer care.
Great customer care: fast responses, quick turnaround, quick delivery, packed with love. Even willing to make a custom design that is not in stock.
Great product: nice, supple, soft leather and good workmanship. Just placed an order for my 2nd jacket as I love the 1st one.
Actually, my jacked from these folks is now my favorite leather product. It has the right look, fit and feel. I have another leather garment from a big designer brand - but that designer product is now permanently in the closet as I like The Leather City product way more.
Will order again. This is hopefully now my designer brand for leather goods.
Great company !
Great company. Quality and quick service. I recommend it !
Really happy with this purchase
Really happy with this purchase. The quality is excellent — it feels well made, thoughtfully put together, and it definitely met my expectations. I love it.
The first jacket arrived a bit oversized, but to their credit, the team remade the entire piece, which I really appreciated. After that, I still had the shoulders taken in slightly for a perfect fit — but overall, a great outcome.
Customer support was also excellent — responsive, helpful, and easy to deal with throughout the process.
Overall, a great experience and I’d happily recommend them.
The jacket is really amazing
The jacket is really amazing! For the price you pay you get a 6★ service! Customer service is straight forward and direct something i need from a company! My son who the jacket was for wore it to school and his confidence sky rocketed as he expressed himself through clothing! Even his favourite teacher loved the jacket
amazing jacket and brilliant communication
I recently bought an amazing jacket from the Leather City and the jacket was exactly what I ordered and was top notch quality. They was communicating every single I time and kept me updated every time about when jacket would arrive. I will definitely be ordering from them again
Excellent experience.
Excellent experience buying from The Leather City. Great communication and fast shipping. Great quality and will definitely buy from here again. I ordered the Axl Rose skull leather jacket and I’ve just received the jacket and it’s absolutely amazing!!! Thank you all so much, it fits perfectly and is definitely the best fitting jacket I own. I love it, thanks again!!
Amazing experience even emailed after…
Amazing experience even emailed after we ordered to ensure we had the right sizing. Very high quality and packaging was very nice and professional it was a Christmas gift and my daughter loved it! Would definitely order from Leather City again.
Yeah, baby! High Touch. Professionally Tailored. Quality Look.
Overall the color, fabric and fit were exceptional. A friend who's been a professional seamstress for over 40 years said the suit was very well made for the pricing. Unlike janky looks and gross sizing (S, M or L) on Amazon, I was asked for my actual measurements and shown how to take them. The customer service exceeded my expectations. I'm a little OCD about re-creating a character, but they made my Austin Powers impersonation shag-a-delic, baby!
ELVIS SPEEDWAY JACKET
ELVIS SPEEDWAY JACKET
Ordered the leather Elvis (Steve Grayson ) blue jacket. The jacket is amazing. fits perfect. The material and construction are legit.
Fast and efficient postage. Good communication
I had concerns with my jacket so I contacted Leather City to explain my issue. We exchanged several emails and I sent some photos. Leather City considered my case which resulted in a positive outcome. I am happy with the service.
Excellent product and customer service.
I want to say thank you for the excellent customer service prior to my purchase. You guys rightfully questioned my size choice. Had you not, both jackets would have been too big. The jackets are amazing and I will recommend you to everyone looking to buy a coat. They are well made and warm. Thank you for what you do.
I love my faux-leather jacket
I love my faux-leather jacket! Great fit, high quality materials. The Leather City is definitely my go-to shop for these from now on.
"5 stars service
"5 stars! The entire ordering process was smooth and straightforward. A special shoutout to the team—everyone was incredibly friendly and helpful. It was a great experience, and I will definitely be ordering again!"
Great Jacket with Exceptional Serivce
I recently purchased a jacket from The Leather City for my daughter and was blown away by the entire experience. The quality is outstanding—the leather is buttery soft and the fit is absolutely perfect. What really sets them apart, however, is their incredible customer service. From a personal phone call to confirm the order details to their proactive check on whether the jacket was for a man or a woman to ensure the correct sizing, their attention to detail is unmatched. I have zero complaints and highly recommend them to anyone looking for premium quality and a team that truly cares about their customers.
Black Leather Studded Jacket was…
Black Leather Studded Jacket was absolutely gorgeous & fit perfect. It arrived just before Xmas as promised. Love how it looks & feels.
Everything was great
Everything was great. The jacket quality is matched well with its price and customer service was great too.
Husband's Christmas gift
I ordered a coat for my husband's Christmas gift and I was worried that it would arrive late, ( I hadn't really ordered in time) but the customer advisor put my mind at rest and gave me help tracking it. Very nice and friendly emails, it was great to deal with a company who seem to put it's customers first. Thank you.
cyberpunk-2077-black-samurai-jacket
Ordering Experience:
After quite a bit of research and hesitation, I decided to order the Cyberpunk 2077 Black Samurai Jacket (real leather) from TheLeatherCity. One thing worth mentioning upfront: there are no proper real-life product photos on the product page. The images look like renders or reused promo shots and are fairly low quality. Because of that, ordering felt risky at first.
Still, I went ahead and placed the order and contacted them about sizing and shipping.
Communication & Support:
Communication wasn’t always instant, but they were polite and helpful. Replies sometimes took a bit of time, but they always responded within 24 hours.
From my experience, WhatsApp works much better than email. Once I switched to WhatsApp, responses were noticeably faster and clearer.
They also contacted me themselves about sizing, which helped avoid mistakes.
Shipping & Delivery:
The jacket ships from Pakistan, and mine was sent with FedEx International Priority.
Once I received the tracking code, delivery was very fast. The package arrived at my door (NL) just 3 days after tracking was issued, which exceeded my expectations for an international shipment.
Another pleasant surprise was the import cost. Customs and fees were surprisingly low compared to what I expected for a leather jacket shipped internationally. For legal reasons, I won’t elaborate on why.
Packaging was solid, and everything arrived in good condition.
Product Quality & Design:
In person, the jacket looks great and matches the design shown online. The leather (sheep leather for this specific jacket) feels soft and comfortable, and the construction feels solid without being overly heavy.
The patches are stitched on, not printed, and the stitching quality is very good. Nothing feels cheap or glued. The zip-in hoodie liner is also a nice bonus and makes the jacket more versatile.
Overall finish, seams, zippers, and details feel well put together.
Overall Impression:
I was honestly unsure at first because of other reviews I read, the lack of real product photos, and the fact that the store is overseas. The negative reviews almost stopped me from ordering. In the end, I’m glad I didn’t let that scare me off. Everything went smoothly for me, the jacket arrived fast, and they were responsive when I contacted them. Even if you do get unlucky, they don’t disappear and are willing to communicate.
Shipping was fast, communication was decent, the import costs were low, and most importantly, the jacket actually looks and feels good when you wear it. I’m very happy with the purchase.
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