Thelashcodelondon Reviews 9

TrustScore 2 out of 5

2.1

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Company details

  1. Beauty Salon

Written by the company

We are your lash best friends! We specialise in eyelash extensions, we love it, its our thing and its pretty much the only thing we do. If you love a natural look or full on glam volume then we got you. There are so many styles to choose from and our lash girls are here to guide you.


Contact info

2.1

Poor

TrustScore 2 out of 5

9 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Double booked. Sent me away.

Called me to say that they received a cancellation and that as I was on the waiting list I can come in for an appointment.
Morning of the appointment I called to confirm. They confirmed. When I arrived they said I was mixed up with another person. I have a disabled child so very difficult to come out. I needed them for a special occcasion. They did apologise but showed little remorse or sympathy to my situation.

29 March 2025
Unprompted review
Rated 1 out of 5 stars

Awful quality for such as price …

Awful quality for such as price for both Mascara and serum.They must be created positive feedbacks for themselves to get into the Top of the best Mascaras!! It took me ages to ask for refund and send pictures and they only refunded me 2/3 of the price even they admitted Mascara is not usable. After all didn't respond to emails..

26 June 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful service

I have been going to the Lashcode for over a year now. From the very start I was made to feel welcome and comfortable by all of the staff. Ella is my usual lash lady and she always does an amazing job. Friendly professional and good at her job.
I have recommended the Lashcode to loads of my friends and family and everyone that has been had a great experience.
I recently had a rest from having lashes on and too my surprise I still had all of my own lashes due the care these ladies toke to put on and take off
I will continue to use this company as far the best place in my opinion

16 December 2022
Unprompted review
Rated 1 out of 5 stars

Had my lashes done since May at this…

Had my lashes done since May at this place. On three occasions I have experienced disgusting and unprofessional behaviour from the lash technician Ella. Laughing behind my back when I have eyes closed, on another occasion they filmed me without my consent and shared on Instagram whilst she did my lashes she was laughing at me. I found it so unprofessional. Not coming back ever again.

25 November 2022
Unprompted review
Rated 5 out of 5 stars

Eyelashes

First time to The Lash Code and I can not find the words to say how amazing Davina and the ladies were. I never have been more pleased and happy about my eyelashes. Davina really done an outstanding job, a really wonderful, amazing lady. Certainly will recommend to any lady that wish to have their eyelashes done to go to The Lash Code in Walthamstow. Thank you ladies and thank you Davina. I will definitely come back again and again 😊.

2 June 2021
Unprompted review
Rated 5 out of 5 stars

I started my lash journey last year

I started my lash journey last year, at thelashcode, and these girls have left me addicted! Special praises to Davina, she is amazing, very thorough, brilliant customer skills and very attentive to what does her customer wants. They make you feel very comfortable and always available to help. Additionally, the shop is to die for, beautiful decor! 100% would always recommend.

1 June 2021
Unprompted review
Rated 5 out of 5 stars

Fab salon!

Had classic lashes done and I LOVE them! The girls were so friendly had lots of experience. Would definitely recommend

1 June 2021
Unprompted review

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