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The Lanyard Shop Reviews 

1,361
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 353 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally fast delivery times, noting that items arrive promptly and are well packaged. Buyers often point out that the website is easy to navigate, making the overall ordering process very smooth and straightforward. Additionally, people consistently praise the helpful customer support team and the remarkably high quality of the received items. However, some customers also noted specific issues such as receiving defective items or experiencing unexpected delivery delays. A few people also mentioned difficulties regarding product sizing and measurements or a lack of response when trying to contact support.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

People report positive experiences with product quality, noting items are well-made and exactly as expected.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast turnarounds, helpful... See more

Quality

Users describe positive interactions with quality, consistently highlighting the excellent materials and... See more

Order

Clients share positive opinions on order, highlighting the simple and seamless purchasing process. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We sourced these for my daughters hidden disabilities sunflower lanyard, she has learning difficulties & loves the bright colours. Dispatch was ultra quick, they came the next day. I did look on eba... See more

Rated 5 out of 5 stars

I initially telephoned the company for advice and I knew from the initial call that this would be a good purchase. The lanyards and holders arrived quickly and they are good quality at a brilliant pr... See more

Rated 5 out of 5 stars

This is the second time I've ordered from this website. They have the product I am looking for, not always in the same colour but that isn't a problem for us. The items come well packaged and arrive... See more

Rated 5 out of 5 stars

Absolutely fantastic service from start to finish. I went to the Lanyard Shop because of a recommendation and they did not disappoint. They put together exactly what I asked for with great attention t... See more


Company details

  1. Office Supplies Store
  2. Medical Supply Store
  3. Office Supply Wholesaler
  4. Prints and Signs Store
  5. Print Shop

About The Lanyard Shop

Written by the company

Welcome to The Lanyard Shop! We specialise in high-quality lanyards, custom lanyards, and a wide range of ID accessories, making us your one-stop destination for all your ID needs.

Located in South London, we are a family-run business that prides itself on offering a diverse selection of lanyards in various colours, widths, and designs to suit every purpose. Whether you're looking for plain lanyards, something colourful, or a unique design tailored to your brand or event, we've got you covered.

For our UK customers, we offer fast and free delivery on all stock lanyards and holders for orders over £7.99. If you need your items sooner or are based outside the UK, we also provide express domestic and international shipping options to ensure your products reach you on time.

We understand that ID accessories don't have to be boring, which is why we provide custom solutions that cater to your specific needs. Whether you're after something simple, fun, or entirely personalised, The Lanyard Shop has the perfect product for you.

Looking for custom sublimation lanyards? You can place your order directly online. For screen-printed lanyards or other personalised options, simply request a quote. If you have any questions, feel free to reach out – we're always happy to help!

Same Day Despatch

For stock orders placed before 3 PM.

We guarantee same-day despatch for all in-stock items ordered before 3 PM, Monday to Friday.

However, orders placed before 4:30 PM are often despatched the same day.

Most orders are delivered the next working day!


Contact info

Free UK Delivery

Free UK delivery on orders £7.99+. Most arrive the next day!

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,361)

356 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Drone flyer id

Im absolutely happy with my order everything is correct and if your stuck and need a drone flyer id or operator id you can always count on the lanyard shop to get sorted and i got my flyer id and placed the order and it arrived quickly as requested and im absolutely satisfied with my order.

22 April 2026
Rated 1 out of 5 stars

Order not received after 3 weeks of…

Order not received after 3 weeks of ordering a small order.
I haven’t received emailed the Lanyard shop but if I have no response I will contact my credit card for a charge back.
Wouldn’t recommend at all.

19 April 2026
Unprompted review
The Lanyard Shop logo

Reply from The Lanyard Shop

Hi Roxanne,

Thank you for your review.

I am sorry to see that you were considering a chargeback with your bank.

Our aim is always to work with customers towards a suitable resolution where an issue arises.

Your first contact with us about your order was sent on Sunday 19th April at 14:32, and this review was posted only around 2 hours later that same day. We replied on Monday 20th April at 11:26.

Please accept our apologies again on behalf of the courier that your order had not been received.
Your order was despatched on 1st April, and when checked, the tracking was still showing "We're expecting it".

Unfortunately, as explained by email, the courier is no longer able to investigate the shipment due to the time between despatch and the issue being raised with us. We understand this is now being discussed with you by email.

Kind regards
The Lanyard Shop

Rated 1 out of 5 stars

Dont recommend it.

14 April 2026
The Lanyard Shop logo

Reply from The Lanyard Shop

Hi Zhakhangir,

This review appears to relate to your previous review, where you said the product received was "not really what I ordered".

The issue you raised with us was that you believed a photo had been uploaded and paid for, but the card arrived without one.

We checked the order receipt email you shared with us and our own order records.

The receipt you kindly provided clearly shows an order for a standard card at £3.20, with no photo option selected, no photo uploaded, and no payment made for a photo card. We also clarified this by email on 15th April.

In that email, we reviewed the order with you and confirmed that no photo upload or photo-card payment was recorded against that order.

Based on those records, the item supplied matches the order placed.

Our offer to assist with a photo card remains.

Kind regards
- The Lanyard Shop

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