We sourced these for my daughters hidden disabilities sunflower lanyard, she has learning difficulties & loves the bright colours. Dispatch was ultra quick, they came the next day. I did look on eba... See more
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Review summary
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I initially telephoned the company for advice and I knew from the initial call that this would be a good purchase. The lanyards and holders arrived quickly and they are good quality at a brilliant pr... See more
This is the second time I've ordered from this website. They have the product I am looking for, not always in the same colour but that isn't a problem for us. The items come well packaged and arrive... See more
Absolutely fantastic service from start to finish. I went to the Lanyard Shop because of a recommendation and they did not disappoint. They put together exactly what I asked for with great attention t... See more
Company details
About The Lanyard Shop
Written by the company
Welcome to The Lanyard Shop! We specialise in high-quality lanyards, custom lanyards, and a wide range of ID accessories, making us your one-stop destination for all your ID needs.
Located in South London, we are a family-run business that prides itself on offering a diverse selection of lanyards in various colours, widths, and designs to suit every purpose. Whether you're looking for plain lanyards, something colourful, or a unique design tailored to your brand or event, we've got you covered.
For our UK customers, we offer fast and free delivery on all stock lanyards and holders for orders over £7.99. If you need your items sooner or are based outside the UK, we also provide express domestic and international shipping options to ensure your products reach you on time.
We understand that ID accessories don't have to be boring, which is why we provide custom solutions that cater to your specific needs. Whether you're after something simple, fun, or entirely personalised, The Lanyard Shop has the perfect product for you.
Looking for custom sublimation lanyards? You can place your order directly online. For screen-printed lanyards or other personalised options, simply request a quote. If you have any questions, feel free to reach out – we're always happy to help!
Same Day Despatch
For stock orders placed before 3 PM.
We guarantee same-day despatch for all in-stock items ordered before 3 PM, Monday to Friday.
However, orders placed before 4:30 PM are often despatched the same day.
Most orders are delivered the next working day!
Contact info
Unit 43 - Capital Business Centre, 22 Carlton Road, CR2 0BS, Croydon, United Kingdom
- hello@thelanyardshop.co.uk
- thelanyardshop.co.uk
Free UK Delivery
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
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Good quality ID cards arrived on time…
Good quality ID cards arrived on time and in excellent condition. Will buy from them again.
4 August 2026
Very happy with the product and…
Very happy with the product and service, will certainly order again.
28 July 2026
Reply from The Lanyard Shop
Hi Pramita,
We are sorry to hear that you have experienced an issue with your order.
We have not received any contact from you regarding a defect before or since this review, so we have not yet had an opportunity to inspect the issue or resolve it for you.
Please contact us directly with photographs showing the full item and a close-up of the defect. Once received, we will review this and arrange the appropriate resolution for you.
Kind regards,
The Lanyard Shop
Fully Recommend
The quality and look of it is absolutely amazing. Very smooth and pretty!!
28 July 2026
Very disappointed with my delivery
Very disappointed with my delivery. The parcel had been ripped leaving the contents visible. Surely Royal Mail have the ability to tape the parcel back up to prevent any contents getting lost.
Thankfully everything inside was complete. The contents bear the NHS Logo so my concerns are great.
27 July 2026
Reply from The Lanyard Shop
Hi Elaine,
We are sorry to hear that your parcel arrived in this condition, and we apologise on Royal Mail's behalf. Although we are pleased that all of the contents were present, we completely understand your concern, particularly given the NHS branding on the items.
We have checked the delivery photograph available to us and the parcel does not appear to show any visible damage in that image, so we would like to look into this further.
Please contact us directly at orders@thelanyardshop.co.uk, quoting your order number, and if possible send us photographs showing the front and back of the outer packaging, with the full parcel visible, together with close-up photographs of the damaged area.
It would also be helpful if you could confirm whether the parcel was handed to you directly, posted through a letterbox, or left in a safe place.
We strongly recommend contacting our customer services team directly whenever there is an issue with an order, as this gives us the opportunity to investigate and assist at the time.
While we do respond to Trustpilot reviews, they are not monitored continuously during business hours and contacting us directly will usually allow us to help more quickly.
Once we have this information, we can raise the matter with Royal Mail and investigate what may have happened.
Kind Regards
The Lanyard Shop
excellent customer service
Excellent customer service from start to finish , highly recommend
20 July 2026
quick efficient service
21 July 2026
Easy to find what I wanted
Easy to find what I wanted, good quality item and good price. Quick delivery
21 July 2026
was made clear when purchasing that…
was made clear when purchasing that there was a delay in the lanyards being delivered.
Lanyards were deliver the date I was expecting.
No issues, will be using again.
20 July 2026
Delay in production
Having placed the order and paid for the lanyards, your internal communications failed as the production team were not informed of the payment and so there was a delay of a few weeks before anything was done. This happened after I had chased things up as I was expecting a delivery, but in fact the lanyard order had not been sent to the production team! Quite disappointed as this delayed the delivery to me and hence the distribution of the lanyards and badge holders to the crew at the Airshow when they were needed. The lanyards are of good quality and I will use the Lanyard Shop again, although I will be on the case of making sure my order goes to production having made the payment.
10 July 2026
Reply from The Lanyard Shop
Hi Andrea,
Thank you for taking the time to leave your feedback, and we are sorry for the delay with your order.
As this order was created manually following an email discussion, we require customers to let us know once payment has been made, unlike orders placed through our automated website system where payment is automatically confirmed. Although this requirement had been explained on your previous order, we did not remind you of it when sending the payment link for this order. As a result, your payment was not picked up and the order did not move into production when it should have.
We completely understand your disappointment, particularly as you had expected the order to be progressing and only became aware of the issue after chasing us. Once this was identified, the payment was allocated and the order was moved into production as a priority, but we appreciate that this should have happened much sooner.
We also understand the impact the delay had given that the lanyards and badge holders were required for your Airshow crew.
We are pleased to hear that you are happy with the quality of the lanyards and that you would consider using us again. We appreciate your understanding, and we are sorry that the administration of this order fell short of the standard you should expect from us.
We will make sure that the requirement to notify us of payment is clearly communicated when manually created orders are arranged in future, so that the same issue does not occur again.
Kind regards,
The Lanyard Shop
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