Good website
Good website, the jigsaw arrived promptly- very, very please with the produce and service. Great experience. thank you!
3 October 2026
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
The Jigsaw Cellar is part of The Book & Jigsaw Lounges in Kirkby Lonsdale. The Book Lounge opened its doors in September 2018 and then we opened The Jigsaw Lounge in November 2021. In September 2023 we relocated both shops to new premises at 41 Main Street. The Jigsaw Lounge is situated in the beautifully refurbished 3 room cellar of our new premises, hence the name The Jigsaw Cellar for our online shop. We sell a wide range of jigsaws for all ages from well known brands such as, Gibsons, Ravensburger, Wentworth, Galt, Orchard Toys and more. We carry stocks of more than 1000 different jigsaws and continue to grow, adding new ranges all the time. We aim to be environmentally friendly wherever possible. Some of the jigsaw manufacturers have reduced the sizes of their boxes and are no longer wrapping the boxes in cellophane, and in some cases are using paper bags for the pieces. With this in mind, when we send out your orders, we will be reusing cardboard boxes whenever we can. We strive to give you the best service we can and as a small independent business we offer you a personal service.
Contact info
United Kingdom
- thejigsawcellar.uk
4.6
Excellent
17 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Jigsaw Cellar
Many Thanks for your review, we really do appreciate it and hope you will order from us again.
The Jigsaw Cellar
Reply from The Jigsaw Cellar
Many thanks for your review, we really do appreciate it.
The Jigsaw Cellar
Speedy response to order
Speedy response to order, kept me informed of expected delivery. Well packed.
23 May 2026
Reply from The Jigsaw Cellar
Many thanks for your kind review! We're delighted to hear you felt well informed throughout and that your order arrived well packed. We appreciate your support.
Reply from The Jigsaw Cellar
Many Thanks for your review.
We always try and pack our jigsaws as best we can to try and avoid any damage in transit.
The Jigsaw Cellar
Very easy ordering.
Very easy ordering.
Jigsaw was well packaged and arrived very quickly, especially for this time of year.
16 December 2025
Reply from The Jigsaw Cellar
Many Thanks for your review.
We always try and dispatch next working day.
Regards
The Jigsaw Cellar
Cool
Cool, fast delivery to replace an order from a different company who took two weeks to deliver the sane item.
22 December 2025
Reply from The Jigsaw Cellar
Many Thanks for you review.
We always try as much as possible to ship next working day.
Regards
The Jigsaw Cellar
Sent promptly with a nice thank you…
Sent promptly with a nice thank you note included. Would recommend and buy from this seller again.
4 June 2025
Reply from The Jigsaw Cellar
My thanks for you review, despite only being a small independent Shop, we do send out orders as quickly as we can - Thank You
Order was exatly right
I received my order quickly and was exactly as expected. Jigsaw Cellar was a pleasant company to buy from.
6 May 2025
Reply from The Jigsaw Cellar
Many Thanks for your review and kind words
Reply from The Jigsaw Cellar
Thank you for your review, we always try and deliver as quickly as we can
Great
Great range of toys. Super fast dispatch and great support when I got in touch with a query.
12 March 2025
Reply from The Jigsaw Cellar
Many thanks for your review and glad we were able to sort out your query to your satisfaction.
The Jigsaw Cellar
Excellent service!
Items arrived swiftly and were accompanied by a lovely handwritten note of thanks. Such a lovely touch!
13 January 2025
Reply from The Jigsaw Cellar
Many Thanks for you review, we aways try and add that personal touch.
Easy to order
Easy to order. My puzzle arrived quickly and was safely packed in a sturdy box. The hand written greeting card was a nice touch.
I would order again with no hesitation.
4 January 2025
Reply from The Jigsaw Cellar
Many Thanks for your review, we do appreciate it.
Reply from The Jigsaw Cellar
Thank you, much appreciated
Excellent service
10 December 2024
Reply from The Jigsaw Cellar
Many thanks for your review, hope we can be of service to you again in the future.
Great service
Excellent service item was well packaged.
My first time using this seller
Will definitely call at the shop when in the area (books and jigsaws my favourite pastime 😁)
4 July 2024
Reply from The Jigsaw Cellar
Many Thanks for your kind review, look forward to seeing you in our high street shop.
Good range of products and fast…
Good range of products and fast service. Would use again.
30 June 2024
Reply from The Jigsaw Cellar
Many thanks for your review, we really appreciate it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.