I wanted a Charm for a Christmas gift, (I know, it’s only August)🙈 & while looking for it, I came across “The Jewel Hut”. It was a very good buying experience from beginning to end. The site is eas... See more
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Review summary
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Fantastic experience ordering with Jewel Hut. I messed up ordering so needed to ring them direct. What a straight forward easy process. The lady on the line was a delight, nothing was too much both... See more
Company replied
All items were delivered less than 24 hours after I ordered them. Everything was sent in their official branded boxes and official branded gift bags were also provided. The items are all beautiful, as... See more
I have nothing but praise for The Jewel Hut. From start to finish my transaction was pure perfection!!! I ordered my new Seiko watch on 30/6/26. It arrived, as agreed, on 2/7/2026 and I couldn't... See more
Company replied
Company details
Information provided by various external sources
The Jewel Hut is a family business that has been trading online since 2006. We aim to bring you the best designer jewellery and watches for men and women from over 100 top brands such as PANDORA, Thomas Sabo, Olivia Burton, Swarovski and Nomination.
The Jewel Hut
Written by the company
- Bringing a high street quality of service to the internet
- The Jewel Hut is committed to offering stylish jewellery from designer brands at competitive prices. Since our launch in 2006, we've grown into one of the UK's leading online jewellery retailers. Our expert buyers select the most stylish and fashion-forward brands available in the UK, from well-known favourites to industry newcomers. We're authorised stockists for all of our brands, so you can be assured that all our products are authentic and genuine.
Extra services
Interest-free credit and free shipping available
We offer services to improve your online shopping experience, such as free delivery and interest-free credit. You can also personalise some of our jewellery and watches with our engraving service.
Contact info
West Midlands Merchants, Brinton House, Exchange Street, DY10 1BT, Kidderminster, United Kingdom
- 01562 312 225
- sales@thejewelhut.co.uk
- thejewelhut.co.uk
4.6
Excellent
43K reviews
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Shocking
I was led to believe that I was getting a 15% first purchase discount that didn't happen, apparently it didn't apply to the item purchased . In the small print but too tiny to see . Also I was meant to be getting free delivery but that didn't happen 😕 because they didn't add on the gift wrapping service that I asked for. Also the item was advertised as sterling silver but was actually stainless Steel. I spoke to customer service about my experience but wasn't shown any sympathy. I won't be using them again.
7 August 2026
The service is good delivery is always…
The service is good delivery is always very quick, I was a little disappointed with the actual charm, I ordered one with 60 on it but I think it looks like the word go.
1 August 2026
Excellent service, excellent quality jewellery!
I was extremely pleased with my earrings. Delivery was very prompt and with no problems. I highly recommend The Jewel Hut
31 July 2026
Great service
Great service, very quick delivery. I only buy my charms now from this company, would highly recommend.
31 July 2026
Fast efficient service
30 July 2026
It arrived on time
It arrived on time, it just what I wanted for my Granddaughter, she love it. Thank You.
30 July 2026
Lovely bracelet and charm
Lovely bracelet and charm as seen on the website. Postage excellent, and carefully parcelled. Great value for money. I would highly recommend 👌
14 August 2026
Quick delivery
Quick delivery ! Good quality pieces , easy returns although you do have to pay the postal tracking return , overall good experience
6 August 2026
Excellent service and great quality
6 August 2026
Not happy It did not state it will only fit a…
It did not state it will only fit a child had to buy extension chain
27 July 2026
Delivery service .ease of ordering very…
Delivery service .ease of ordering very good product
4 August 2026
Great service
Great service. Easy to purchase and delivered next day. Guarantee all sorted with delivery. Price was the best and offered interest free finance. Willbuse again that's for sure
4 August 2026
Excellent service
Excellent service from ease of ordering on website to delivery and quality of purchase. Would highly recommend.
3 August 2026
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