Amazing service from Leon, Mack and everyone who helped. They went above and beyond and helped with all the details to make the trips booked smooth and issue-free.. very prompt service and always avai... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Infinity travel allows you to plan your dream vacation at affordable prices. From flight booking to hotel booking, we manage it all. Book your flight and hotel at cheap price. We help customer to book cheap flight and book cheap hotel as per their budget.
17875 Von Karman Ave Suite 150 & 250, 92614, Irvine, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Your staff was very courteous n caring. She made the change in my itinerary exactly how I wanted it! Anna Ashford was my agent.

Reply from Infinity Travels
Amazing service from Leon, Mack and everyone who helped. They went above and beyond and helped with all the details to make the trips booked smooth and issue-free.. very prompt service and always available- very professional and constantly trying to fit our needs and looking for the best deals and checking of possible upgrades. Thank you so much!

Reply from Infinity Travels
Very good service and fast turn around in issuing tickets. Zach was great.

Reply from Infinity Travels
I talked to Leon Smith, and he was very helpful with my refund process. I believe he did his best for assisting and going extra mile to give me the best he can. I appreciate his efforts and time to help me. I would highly recommend him. Thank you!

Reply from Infinity Travels
From the beginning to the end of fixing a serious booking error on my end, Anna was polite, proactive and did every she could to reassure me that the situation would be fixed and to the best of her ability in my belief. Anna was thorough and concise explaining exactly what she was doing and what I should expect. After everything was cleared up and the booking fixed and paid for, she even called me back to make sure I received the email with all the final details and proof from the airline.
Thanks again Anna!

Reply from Infinity Travels
My wife and I were frustrated that we booked our flight for 837; then we received a called a day later that the price had changed and we had to pay an additional 258 dollars; however, things happen, so we shall swallow the lemon as lemonade and be thankful that we still have a flight to our destination.

Reply from Infinity Travels
Just help me with the Gmail I don't never hardly use and was very cutious with me explaining everything I would ask. David Watson,I believe was just one of the people that helped me thank you!

Reply from Infinity Travels
Felt very confident in the infinity agent blue answered all questions very satisfied thanks

Reply from Infinity Travels

Reply from Infinity Travels
It was a good experience, thanks to alan roy. I would recommend his assistance and guidance to my folks. So thank you.

Reply from Infinity Travels
When my family and I checked in at the Lisbon Portugal airport, we were told that that our tickets were canceled, however, the flight was not cancelled. This was our return trip home to Maryland USA, after nine days. When we called Infinity Travels, they could not tell us why the trip was canceled. Infinity Travels wanted to rebook the flight for the next day for about $2,000 more than the cancelled trip. We directly booked the trip with the airline for considerably less than what Infinity wanted to charge us and we did better for a same day trip back home, just one hour later than the original trip. Save yourself a lot of trouble/frustration, money, and a canceled flight. Don’t ever use Infinity Travels to book your trips. Buyer Beware! Even AI warns against using Infinity Travels. Just google it.

Reply from Infinity Travels
Everyone I spoke to are very nice and supportive and helpful very happy 😊

Reply from Infinity Travels
United Airlines changed plane configuration and routing on our return trip Lisbon Portugal and we were moved from Premium Economy to Economy seating. We weren't notified of this change by either Infinity Travel or the airline. Jack at Infinity Travel was very helpful in changing our seating to afford more legroom on the long legs of our trip.

Reply from Infinity Travels
Bill was extremely helpful to help my family vacation

Reply from Infinity Travels
Michael brown absolutely amazing sorted everything out with not only my flight with everything else! 10/10 customer service! Thank you for helping me

Reply from Infinity Travels
I had assistance to book my cruise step by step, thanks to the professional assistance of the Infinity Travel. A special thanks to Paul that assisted me.

Reply from Infinity Travels

Reply from Infinity Travels
Ana was very polite, patient and helpful. She explained the process in details. I felt taken care of. Many thanks!

Reply from Infinity Travels
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.