the ilab Reviews 

The greatest place to help. The staff in a particular go that extra mile. Thank you so much.

Welcoming and very friendly to talk to. Helped me with my phone as it stopped charging! Amazing service, 100% recommend!

Very helpful always fast and very reasonable cost. Expert service have used many times. Excellent range of used phones.
Clive warren.

What took me hours to try and sort out on my phone took minutes for Connor to correct. He was extremely helpful and knowledgeable. Highly recommended.

My Dad brought his phone in and he was so impressed with the customer service the team in Barnstaple gave. They where really helpful and friendly- thank you

Such helpful and polite staff in Barnstaple branch. They sorted my phone for me which I couldn't unlock. Definitely recommend using iLab

Took husbands phone in expecting the worst but they fixed it the service and friendliness was exceptional so very impressed thankyou ILab would highly recommend to anyone.

Brilliant, fast and friendly service. Why can't all companies operate in this way.
Thoroughly recommend, especially if you know absolutely nothing about all this tech stuff, like me

Cleaned my phone out for free and it was very quick

Went in for a new battery and screen, was done within an hour! Did a great job! Cheers!

Fantastic experience every time I go into the shop, all the staff are extremely knowledgeable and helpful nothing is too much for them when it comes to customer service and I have complete trust in them, thank you all very much. Xx

Called at theilab store this morning to see if they could repair the speaker on my rather old iphone, they cleaned it out in a couple of minutes, so it is now working fine. Such a helpful man, I was worried it was going to cost me a lot of money but he done free of charge. Will recommend them to any one that has a problems.

Just thought I’d pop in and look at the phones wasn’t really considering buying one, but when I saw what a good deal was to be had I bought an iPhone 12. I was surprised when they told me they would get the information from my old phone onto the new phone for nothing because I went to another outlet in town and they had charged me £15 to do that. Also, I I Couldn’t remember a certain password (I’m 72 my brain isn’t what it was !)
Anyway they charged me £29.99 to recover my password. Now I don’t know whether llab would have charged me that but I don’t think so. Anyway, I was with this shop years ago and I’m very glad to be back to it. The grass isn’t always greener.

Great customer service very kind and helpful staff happy to help and solve any problems won’t go anywhere else now can’t recommend them enough

Solved a problem we were having with our iPad with efficiency and a smile - what more could one ask for...

The guys were excellent, so friendly and helpful. Excellent customer service....absolute top blokes....

ilab team are brilliant. Really helpful. Know what they are talking about. Always give great advice and don’t rip you off.

A great service, as always

Amazing team in Barnstaple, they gave fantastic advice regarding choosing a refurbished phone for my daughter. Offered all the options not just the most expensive, explained about the differences, very experienced and knowledgeable. Very patient and understanding, very friendly and helpful nothing was too much trouble and even set everything up on the new phone too without charge. Awesome thank you!

The iLab team are great. I have bought several phones from them and had multiple screens replaced over the years. They are always helpful, knowledgable and their work is high quality.
I won’t go anywhere else for a repair or secondhand phone!