⭐⭐⭐⭐⭐ 5 Stars – Outstanding Service The Hydro Bros team does an amazing job. I live on the Canary Islands, where customs issues can happen, but they’ve always helped me out quickly and !wi... See more
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The Hydro Bros is the UK’s #1 hydroponics shop, trusted by growers worldwide. Based in London with a full-service retail store and a global online shop, we supply premium LED grow lights, nutrients, grow tents, extraction kits, and everything else for serious indoor growing. We’re open 7 days a week—online and in-store—with unbeatable prices, discreet shipping, and expert customer support that actually knows what they’re talking about. Whether you're growing herbs, chillies, or aromatic crops, we stock only top-performing brands like AC Infinity, Lumatek, Athena, Telos, and more. Need advice? Give us a call or drop by the store—we’re here to help growers at every level, from first-timers to full-scale operations. Fast UK delivery, international shipping, and no-fuss returns come as standard. Our customers rate us for our real knowledge, fast dispatch, and no-BS service. From hydroponics systems to smart automation, we’ve got the gear—and the know-how—to take your grow to the next level. Shop now at thehydrobros.com #WeGotYou #HydroponicsUK #IndoorGrowing #GrowTents #GrowLights
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Unit 12, Progress Business Park, Progress Way, CR04XD, Croydon, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 week
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Reply from The Hydro Bros
Order was delivered a few days after ordering,all good,wil use again
Exellent products and great customer service, what more do you need
Fast efficient delivery, everything in stock & as expected! Excellent service all round! Thank you.
Rapid delivery and expertly packed, would recommend 👌
I'am extremely disappointed with my recent order from this site. I purchased Fish Sh!t, but what I received was a generic, "no-name" bottle with absolutely no official labelling, batch number, or usage instructions.
For a specialized biological product, authenticity and traceability are non-negotiable. There is no way for me to verify if this is the genuine product or a diluted version. When I reached out to customer service to address this major red flag, the response was dismissive and utterly unprofessional.
If you are looking for certified products and reliable support, I strongly suggest you look elsewhere. I will not be ordering from here again.

Reply from The Hydro Bros
What can I say always 💯 thanks for the rapid delivery ⭐️⭐️⭐️⭐️⭐️
Only hydro shop I would use customer service on point, very knowledgeable and if they don’t no they will find out for you they go above and beyond top shop !!

Reply from The Hydro Bros
DHL messed up hydro bros sorted it fast and efficiently, sent out new product without even having there return.
Great service

Reply from The Hydro Bros
Ordered late Friday afternoon, delivered Saturday morning 5⭐️

Reply from The Hydro Bros

Reply from The Hydro Bros
This order came quickly from the UK although my emails were never answered. The tariff was horrible but I now see why I am unable to get this product here in the US! Tariffs are awful! Once I got the carbon filter in place I had much better airflow through my rooms. My last Phresh filter was 9 years old and very worn out.

Reply from The Hydro Bros
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