I am very disappointed with my recent…
I am very disappointed with my recent experience. I returned a pair of shoes after only trying them on indoors to check the fit. The shoes were not worn outside and show no significant signs of wear, except that I rethreaded the laces to see if they would fit better.
Despite this, the company refused to accept the return and denied my refund, claiming the shoes were “used,” which I feel is unfair and misleading. Their return policy states that items can be tried on indoors, so I followed the rules exactly.
Additionally, the communication throughout this process was extremely slow and cumbersome, making the situation even more frustrating.
Overall, I do not recommend purchasing from this company if you want a fair return process and responsive customer service.








