my tenant installed this hub controller and after repeated tries Ive failed to get it to work and my tennant has dissapeared after guaranteeing it worked. can anyone let me know why it simply will no... See more
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Applied for the controller and was delighted to be chosen. Fitting went fairly ok but I had to buy a booster for my internet to reach the controller so set up took a while. Manual settings worked unt... See more
Company replied
This worked brilliantly in my home for years, then broke down. I was told they had no engineers working in my area so I’d have to employe an electrician myself to uninstall it and put in and ordinary... See more
Absolutely shocking that they’re trying to charge for a product via monthly subscription which was already paid for up front. My 84 yr old vulnerable mother in law with breathing issues is now unable... See more
Company details
Written by the company
Hub Controller is the only heating control on the market which is proven to save you at least €274. Saving money while saving the planet.
Contact info
Ireland Road 1623, 97496, Winston, Ireland
- thehubcontroller.com
1.5
Bad
65 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Hubcontroller’s best feature is that it’s free
Hubcontroller’s best feature is that it is free but it is completely unreliable and not worth the hassle. Had to have mine removed and replaced with Netatmo and I know of two people have had theirs removed also. The company seems to enjoy sending untested firmware updates and using the general population as their test environment. Really nice people working at the company but just not knowledgable on their own product. The amount of service calls I had when I had a Hubcontroller is ridiculous. They genuinely haven’t a clue when it comes to figuring out what has gone wrong with their own kit. Go buy Nest or Netatmo if you want a reliable hassle free smart controller for your heating.
18 May 2021
Unprompted review
Reply from Hub Controller
Hi Darragh,
Thank you for your feedback. Your free unit was part of our initial pilot program and as such it was one of the earliest units fitted by the company. We would sincerely like to apologise to you for the experience that you had with your Hub Controller unit and appreciate your patience. Our unit development and troubleshooting of issues have come a long way in the years since our pilot program and we know that such issues are very much the exception rather than the norm.
Apologies again for the inconvenience.
Goran
Love our Hub Controller!
We had Hub Controller fitted in 2019 and it has made a great difference to the amount of oil we use. I Highly recommend Hub Controller, and it's very simple to work. The installer was very professional and gave a great demonstration to us on how to use it.
17 May 2021
Unprompted review
Reply from Hub Controller
Hi Walter
Thank you so very much for this awesome review! We are really happy to hear that your savings are showing and that you get the most out of the HubController!
Have a nice day!
Goran
Excellent service cost effective
Signed up for this and so glad I did. Thoroughly recommend it to everyone.
5 May 2021
Unprompted review
Reply from Hub Controller
Thank you Caoimhe for this review. We really appreciate it!
Have a nice day!
Team HubControls
Hub Controller
Applied for a free hub controller during their trials in April 2019 and was approved, I was told,"Your wait time should only be between 1 to 4 weeks from today May 13th, with installs starting next Monday. To date I have contacted them by email and messenger on several occasions and been unable to get an install date. The final email reply I received today was to say that they are not installing in my area at the moment, so I told them not to bother. I even sent some of my messages to the CEO to let him know what was happening in his company and even he failed to reply.
10 December 2019
Unprompted review
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