TheHouseShop.com Reviews 43

Appalling website which I will be reporting.
ID verification function doesn’t work and no response to message that I sent to support asking for help. Also Pop ups from spam websites on the site make it impossible to use, especially at the so called ID verification stage.

I listed my house on this site, which is absolutely useless and it was a complete waste of time. I had an enquiry but the site verify my identity will not work, which means I am not able to view the message. Absolutely no response to emails or messages. Totally and utterly useless, don’t waste your time and effort listing.

Avoid like the plague. I have enquiries but the site verify will not work so I can’t see them. Absolutely no response to emails or messages. Totally and utterly useless, don’t waste your time and effort listing. Rubbish.

Doubled up a Christmas present, tried to return the item within 3 days and was refused a refund. Now I have useless store credit that I do not need. Not a great time of year to incur this additional cost. I won’t be shopping at House again.

Do not buy from this shop. You cannot get your money back if you return the item still closed, only store credit. Read the fine print as they do not tell this when purchasing and there are no large printed signs saying so. The store rules are on a small sheet behind the counter and cannot only be read if you ask to read the store rules. The discounts are not so great. Much better ones can be found elsewhere in shops and online. I do not recommend this store and WARN YOU ABOUNT THEIR RETURN POLICY. NOT WHAT MOST CUSTOMER FOCUSED STORES DO. THEY SHOULD AT LEAST TELL YOU WHEN BUYING ABOUT THEIR POLICY OR LET YOU READ IT BEFORE HANDING OVER ANY MONEY.

((((((((((((( SCAM, SCAM, SCAM ALERT )))))))))))

This is a very elaborate scam.

Wish i had read the reviews first. Like everyone else is saying the Verfification Button Doesn't work, so you can not recieve enquiries from potential buyers. The reason the verification button doesn't work is because it's been deliberately disabled by the web developers. I know because im a developer and can read backend source code if you have the right probing tools, where most people can't.

Why its been disabled is a mystery as this just stinks of scammers and jokers.

After completing the advert, I had to verify my identity ......nothing happened, just waste of my time

This is a total scam, accounts open via an Instagram link, terms and conditions are buried in junk/spam emails, no refunds available. Took another payment despite account being closed and nothing is in stock. Their online chat service times out before you can peak to an agent. Absolute rubbish - avoid at all costs.

Shocking service. Account couldn't be verified so I had no exquiries. When asking for a refund I was met with a flat 'no' and told I had some nonsense 'credit to use for referencing' which I obviously didn't need. Not a word of an apology and still refusing to refund. Avoid and use one of the other sites

I no longer need property details. I wanted to unsubscribe from the House Shop but could not find the necessary link on the website. Steve very kindly helped me by promptly unsubscribing me from the House Shop end, thus preventing further unnecessary emails. I am grateful for his assistance.

I would give these no stars if it would allow. I would like to place an advert but this system won’t allow me to verify myself. No way of speaking to anyone, they don’t respond to emails or via Facebook messenger. Very frustrating and time wasters!

Absolutely dreadful company. I paid to have tenancy referencing done, they took my money but no way to contact the company. They no longer accept phone calls, don't answer emails and their website has several errors loading. Do not use them.

I created a private house listing and have received some responses from interested parties. However, in order to read these responses I need to verify my identity. When I fill in the ID Verification Form and click the Verify button nothing happens. This renders the whole website useless for me.

Obviously I tried to feed this back to the website operator but there seems to be no way of doing so. When you click on the Contact Us button you just get redirected to the FAQ page.

Please stop wasting people’s time.

Note that all the positive reviews are from Ukraine, Pakistan etc. Now, isn't that just a tad suspicious for a British property company....?

A very shady operation, they refuse to remove the photos pf my property from their website, hilariously claiming to be operating in the public interest. They are in clear breach of GDPR and I am in contact with the ICO.

The 5 star reviewers are in Bangaldesh...!
Which tells you all you need to know. My own actual London (England) experience is very negative indeed, culminating in them refusing to remove the photos of my house from their website. All the competitor websites did so immediately. A very dodgy company.

So many obviously fake positive reviews!

They are an appalling bunch of cowboys, almost impossible to contact and with no moral compass and no responsibility.

Refuse to remove photos of the inside of my property from their website, thus compromising my privacy and security.

This website is allowing fraudsters to post adverts for properties to rent which do not even exist. The scammers are setting up email addresses in the names of landlords, using photographs from Rightmove and putting a properties up for rent. They are collecting personal information and deposits from people and then no more communication is received after that.

All the best. I have been suggested by my friend to use it and was satisfied.

Thank you TheHouseshop for helping me out!