Thehouseofemily Reviews 

47
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Quality of product,,price,prompt order processing and goods received on time. Packaging and postage charges reasonable. Second time I have ordered goods with House of Emily comments above apply to b... See more

Rated 4 out of 5 stars

I strated wearing the olive corduroy overshirt as a light jacket, then realized it was more useful indoors over a T-shirt. The fabric has enough weight to hang properly and the chest pockets actually... See more

Rated 5 out of 5 stars

Purchased a nest of tables online; phone call to arrange delivery within two week period, confirmed by email; courier arrived promptly as arranged. Furniture well packaged and as good as I'd hoped. wo... See more

Rated 1 out of 5 stars

Do not use this company they are a fraud. This company has acknowledged that the items they dispatched were delivered to the wrong address. I have sent several emails into this organisation, and... See more

Company details

  1. Bedroom Furniture Store
  2. Bedding Store
  3. Linens Store

Information provided by various external sources

Bedding, Towels, Bathrobes, Largest Towels


Contact info

4.1

Great

TrustScore 4 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.1

All reviews

(47)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality of product,,price,prompt order…

Quality of product,,price,prompt order processing and goods received on time. Packaging and postage charges reasonable.
Second time I have ordered goods with House of Emily comments above apply to both.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Happy shopper

Ordered easily. Didn't have to wait to long for delivery. Price good. Delivery good on time left were I wanted thank you. Will be ordering again.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

All round excellence

Purchased a nest of tables online; phone call to arrange delivery within two week period, confirmed by email; courier arrived promptly as arranged. Furniture well packaged and as good as I'd hoped. would definitely recommend.

5 August 2026
Unprompted review
Rated 4 out of 5 stars

Works better han a jacket

I strated wearing the olive corduroy overshirt as a light jacket, then realized it was more useful indoors over a T-shirt. The fabric has enough weight to hang properly and the chest pockets actually hold my phone without sagging. Corduroy attracts lint more quickly than my cotton shirts, especially around the c uffs, so I keep a small brush nearby. The sleeves are roomy and the shanps are easier than buttons when I am heading out. It has filled an awkward gap in my wardrobe.

3 August 2026
Unprompted review
Rated 4 out of 5 stars

The House of Emily were very helpful…

The House of Emily were very helpful and quick to reply to my emails, querying the delay of the delivery of my order. This delay was down to Royal Mail, but H of E looked into the matter and I finally received my parcel.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

All Good

Quickly delivered. Very nice quality , large and colour perfect. Liked that they were beautifully tied in a white satin ribbon. Thank you

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Excellent comms from the moment I placed my order. I was really surprised at the great quality of the sheets I ordered. Will definitely buy from them again

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy bath robe gift

Easy to order from web page, sizing chart was helpful as buying for a friend. Value for money. Timely delivery, well packaged. Quality wasn’t as thick as I expected but then hoping once washed it will fluff up slightly.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a replacement for a house of…

Ordered a replacement for a house of Emily dressing gown id had for about 6 years. Loved it but it had finally worn out. Wanted a terry towelling hooded one. I was a bit sceptical with the sizing, sometimes things come small and I wanted it to be snuggly.
Omg its perfect! I ordered extra large (the biggest they had) thinking id need xxl. Im 6'1 and 17st. Comes up big and material is nice to touch. It came quickly and well packaged. Great price too.
I would definitely recommend.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Lovely Quality

Speedy delivery and packaging was done well. The quality of the robes was lovely and the fit is generous

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Speak as you find.

Having read some of the negative reviews on here I was a bit dubious about ordering, but I have to say, I can’t fault this company. Good communication, quick delivery, item is as described, size stated was accurate, washed well.

18 May 2026
Unprompted review
Rated 4 out of 5 stars

Not a good fit

The item ordered was good quality but the fit was really not good. Had it been for a man it would have been great but for a lady it did not have the ease it needed around the hip. The value was very good.

11 May 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this company they are a fraud.

Do not use this company they are a fraud.
This company has acknowledged that the items they dispatched were delivered to the wrong address.
I have sent several emails into this organisation, and nobody has the decency to respond.
Clearly all the negative comments that are on Trustpilot are correct.
Warning to all other people looking at using this website my advice is to strongly do not use them as you will get ripped off.

1 March 2026
Unprompted review

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