My requirements changed and was able to cancel my order and a refund was initiated. The process was very straightforward. I am unable to review the product.
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Tried get in contact with my dad lost £50 on set of ladder because don't answer there phone or emails, amazon waist time and money been two weeks 15508331 617 206 I
First time purchase, and encountered no problems. The fit together foam tiles for the children to make whatever their imaginations come up with, have been a huge hit and I will be purchasing more. Pac... See more
Fantastic company!! Bought a standing Buddha for the garden and it is absolutely beautiful and the price was half of what anywhere else was selling them for. Next day delivery. Will definitely be purc... See more
Company details
Written by the company
The Home Hut are an online retailer based in Cheshire and we have been trading and expanding ever since. Everything is based in-house, which allows us to focus our passion on what we do best - providing a great range of products with the best prices and knowledgeable customer service. Our team of buyers are devoted to developing the best products at the best prices and always strive to innovate, improve and develop our product ranges. All of our products have been chosen to meet our exacting standards for quality, craftsmanship and value for money.
Contact info
unit 42, Zone 2, CH52NU, Deeside, United Kingdom
- 01244951614
- info@thehomehut.uk
- thehomehut.com
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Hasn’t replied to negative reviews
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Beautiful clocks
Excellent service, my clock arrived only a few days after ordering.
I love the clocks so much that so far I’ve bought three. Two for myself and one as a gift.
I have bought a few items from home hut…
I have bought a few items from home hut now and they have been gorgeous. Delivery is really quick and the items have been well packaged
Recieved in 3 broken pieces & crack…Very disappointed
Recieved in 3 broken pieces & crack down centre of body
Super garden clock!
Good looking clock, easy to install, great value for money. Very prompt delivery. Would make a great gift!
Lovely item at a great price
Clock arrived well made and looks great and very good price
Nice garden figure the size and look I…
Nice garden figure the size and look I was impressed when I opened it up, the price does the figure value for money.
Yes absolutely lovely items received…
Yes absolutely lovely items received unusual and elegant.
my order arrived within a couple of…
my order arrived within a couple of days of ordering.
It was well packaged and arrived in good order.
the ceramic toadstools I ordered are of excellent quality
Loverly clock
All our customers at the hotel commented on the clock . Loverly item highly recommended.
Clock loses 5 mins aweek
Steps for hot tub
The steps arrived within a couple of days, excellent quality, really pleased with them and the price.
Happy with order
Item was as descriptive and arrived quite quickly Will buy from them again.
Nice design works well
Nice design works well, would have been helpful if wall fixing was included.
Fantastic customer service
Fantastic customer service. They replaced an item that was received broken, with a lovely apology...I cannot fault them
Good prices
Good prices. Great service. Fine quality. Thank you the two gifts were well received and the items were delivered quickly and on time. Very satisfied.
Product ordered was just as I thought…
Product ordered was just as I thought it would be. The order was delivered swiftly. Very good.
First time purchase
First time purchase. 3-5 working days delivery. Ordered in time for Mothers Day. Goods failed to arrive. Poor (nil) communication. Just got a bland email saying I would get a refund. No 'sorry'. No explanation. They couldn't be bothered.
Won't be using Home Hut again
My garden clock was delivered quickly…
My garden clock was delivered quickly and we'll packed. It looked a nice brown colour. Only comment about product was that the hands had to be pulled out a little. They caught and stopped the clock from going round. Good value though.
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