The company reached out to me to ensure that I have the correct nozzle. That way would attach to the part. I was ordering prior to confirming the order. I was greatly appreciative of this as it saves... See more
Company replied
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See what reviewers are saying
We ordered the Blue Ocean59” SPS 8819 59” shower panel and installed it ourselves last year. I couldn’t be happier with the unit, the multiple jets with varying angles do a great job covering head to... See more
Company replied
The product ordered was correct and delivered on time HOWEVER, the shipping cost for such a small item was astronomical. I think that shipping charges should be calculated on a weight and size scale... See more
Company replied
Lol first of all your selling a great product love the shower panels, Family and friends brag about them all the time I have 1 panel installed 10years ago still looks good and works well. I'm not t... See more
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Company details
Written by the company
Our company was founded in 2006 and we dedicate to provide the best quality houseware including shower panels, range hoods, sinks, faucets, door handles and other home hardware with the diversity of sizes and styles, so you will be able to find the one that fits your need the most. We expand our business online and hope that the wide web will provide us the a greater opportunity to introduce everyone about our products, also, we will do our best to make sure you receive quality merchandise at a fair price with the highest level of customer satisfaction. We have put our greatest efforts on searching for the highest quality products with an affordable price and providing the best customer service to all our customers. We are just people like you who want to build our dream house, so we understand how important it is to have a comfortable house for you and your family. We have seen countless number of people putting much effort, time, and money on their house, but many are having a difficult time searching for the right product they would like and ending in frustration. Thus, our goal is to support our customers in achieving their goal and assist them in building their dream home with our great selections of excellent quality home hardware at the right price. We believe our reputation is based on our customer's satisfaction, and we are concern about our reputation through customer's satisfaction! We surely do! Please visit our store often, as we will update you with more and more of our products online with affordable prices.
Contact info
8112 Winston Street, V5A 2H5, Burnaby, B.C., Canada
- 604-998-7485
- thehomebudget.ca
4.5
Excellent
75 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy fast hassle free purchase
8 June 2026
Reply from The Home Budget Houseware Inc.
Thank you for taking the time to leave this feedback. Making the purchasing process easy and hassle-free is a top priority for us , and we're so glad we hit the mark. Thank you for your business!
Lol first of all your selling a great…
Lol first of all your selling a great product love the shower panels,
Family and friends brag about them all the time I have 1 panel installed 10years ago still looks good and works well.
I'm not that tech Savoy but found the website kinda easy to use i manage to get my orders
Thank you!!!keep those panels coming 🙏
15 May 2026
Reply from The Home Budget Houseware Inc.
Thank you so much for the incredible feedback! We are absolutely thrilled to hear that your Blue Ocean shower panel is still looking and working great after 10 years. That kind of longevity is exactly what we strive to deliver.
The product I receive had a problem and…
The product I receive had a problem and the business was able to resolve the issue as soon as I was able to contact them about it.
16 April 2026
Reply from The Home Budget Houseware Inc.
Thank you so much for sharing your experience! We always aim to get things right and we're thrilled we could get this sorted out quickly. Enjoy your new product!
Excellent customer service
The company reached out to me to ensure that I have the correct nozzle. That way would attach to the part. I was ordering prior to confirming the order. I was greatly appreciative of this as it saves time and money for both parties should be part have been wrong and the order just put through. I don’t really see that kind of customer service anymore so I was very impressed. I highly recommend this company.
27 April 2026
Reply from The Home Budget Houseware Inc.
Thank you! It’s wonderful to hear that everything went smoothly! We strive to make ordering easy and fast, so we're glad we hit the mark for you.
Reply from The Home Budget Houseware Inc.
Thanks for the feedback!
Thanks again guys
Thanks again guys. Your customer service was fantastic and very quick delivery on the parts. Thank you very much have a good one.🥃
23 March 2026
Reply from The Home Budget Houseware Inc.
We appreciate your kind words! Providing a seamless shopping experience and timely delivery are top priorities for us. Thank you for choosing us and for your valued support
The great service that I received and…
The great service that I received and the speed of the delivery.
16 March 2026
Reply from The Home Budget Houseware Inc.
Thank you for your feedback! We're glad you were happy with the service and the speed of delivery.
Reply from The Home Budget Houseware Inc.
Thank you for your feedback! We’re glad to hear the ordering process was smooth and that your product arrived quickly. We appreciate your support.
I have placed an order that I want to cancel
I have placed an order for an item that I saw on the website and the client did not accept the product and I try to cancel the item. I have called in no answer left voice messages No answer and I have written an email saying that I would want to cancel my order. No answer and I got my delivery. Which I want to return and get paid back my money and I haven't heard back from them.
12 February 2026
Reply from The Home Budget Houseware Inc.
Dear Customer,
We have not received your voice message or email. Nevertheless, we will contact you shortly to assist further.
*update (March 17)
-we've left you a text massage and sent you an email with return/refund instruction.
Shower wand
I ordered the item and it was quickly processed. I was also kept up to date with the process
9 February 2026
Reply from The Home Budget Houseware Inc.
We’re so glad you had a smooth experience! Enjoy the new shower wand, and thanks for choosing us!
Blue Ocean Shower Panel Parts
I had been looking for over a year to find parts for my shower panel. I finally found a contact and they provided me your email information. When I inquired by email about a part for my shower panel it was responded to quickly and I was able to order the part.
9 January 2026
Reply from The Home Budget Houseware Inc.
Thank you for sharing your experience! We’re glad we could help you find the right part and get back up and running. Providing quick responses and solutions is important to us, and we appreciate you choosing Blue Ocean products.
Reply from The Home Budget Houseware Inc.
Thank you for the great review! We really appreciate your support and hope to help you again soon
Help finding difficult to source parts
Customer service was helpful and ready to help with my concerns. They followed up as promised. Over and above other customer help support I've worked with.
6 January 2026
Reply from The Home Budget Houseware Inc.
Thank you for this kind feedback! Helping customers find hard-to-source parts is what we do best.
Reply from The Home Budget Houseware Inc.
We sincerely appreciate your positive feedback. It's rewarding to know our service exceeded your expectations, and we look forward to assisting you again
Good experience with Home Budget Houseware
The Home Budget Houseware had parts for a shower tower panel that I could not find anywhere else. The shipping was free and they arrived in a timely matter. The parts were well packaged and priced reasonably. They look to be of good quality.
22 August 2025
Reply from The Home Budget Houseware Inc.
Thank you! Glad we were able to help you.
Great help even for a small order
30 June 2025
Reply from The Home Budget Houseware Inc.
Thank you so much for your kind words! We're always happy to help—no matter the size of the order.
Good job
After having trouble ordering a part online i contacted the store directly and they were able to promptly help me via text. Part was ordered and delivered at a reasonable time frame and was the correct fit for my blue ocean shower panel.
16 June 2025
Reply from The Home Budget Houseware Inc.
We truly appreciate your feedback! It means a lot to us!
This was a replacement part for a…
This was a replacement part for a shower tower purchased 5 years ago. Very glad to be able to replace the hand wand with an exact replacement. Works great.
21 May 2025
Reply from The Home Budget Houseware Inc.
Thanks for the great review! We're happy to assist any time.
Reply from The Home Budget Houseware Inc.
dear customer,
We are very sorry for the delay. Please be advised that recent changes in customs regulations, combined with ongoing carrier delays, have led to significant slowdowns in cross-border shipments from Canada to the U.S. Currently, all parcels—regardless of declared value—are subject to customs duties and inspection, which may further impact delivery timelines.
We’ve seen multiple orders, including yours, take more than 5 business days to clear customs and cross the border.
We sincerely apologize for any inconvenience this may cause and truly appreciate your patience and understanding.
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