The Homebrew Company Reviews 

8
TrustScore 3.5 out of 5

3.6

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3.6

Average

TrustScore 3.5 out of 5

8 reviews

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1-star

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3.6

All reviews

(8)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great service and deleivered the next…

Great service and deleivered the next day. I emailed them as I noticed I ordered the incorrect product in my order by mistake. I was emailed timely and the product was swapped out for the one I needed. Great selection of stuff and some great kits available. Will defo be ordering again

29 January 2025
Unprompted review
Rated 4 out of 5 stars

Quick customer service

Wanted to leave a review as some reviews here complain about poor customer service, which was not my experience at all. Unfortunately my order was missing a couple of items (which is why I cant give 5 stars), so I contacted their customer support. I had a positive reply within one hour and the missing items were dispatched to me on the same day. Overall happy with my items and would shop again.

8 October 2021
Unprompted review
Rated 1 out of 5 stars

Shocking bad customer service!!!

Shocking bad customer service. Fast delivery but package wasn’t secure at all. Cans of malt crashed liquid yeast bags, creating big mess inside the box. I tried to contact seller three times, using all of their emails but nobody bother to respond. Avoid, because accidents happen and they will not going to help.

31 March 2021
Unprompted review
Rated 1 out of 5 stars

No customer service.

Ordered crushed malt, came uncrushed and thus unusable. Sent e-mails which went unanswered. Gave up in the end, will stick with my trusted suppliers next time.

29 March 2020
Unprompted review
Rated 5 out of 5 stars

Homebrew Heaven

I've used these guys for a few years. Price good. Service good. Delivery amazing. Not often I go elsewhere. Their Hookhead malts are excellent. Top marks.

9 November 2019
Unprompted review

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