thehobhub.com Reviews 

278
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick delivery and the careful packaging of their orders, ensuring products arrive in excellent condition. Many people appreciate the competitive pricing and the wide selection of items available, often finding products they couldn't locate elsewhere. The ordering process is frequently described as easy, and the products received are consistently as described. However, some customers experienced issues with damaged packaging upon arrival, leading to damaged products, despite the company's general reputation for good packaging. A few other people also felt that delivery times were longer than expected, even when priority shipping was selected, and some noted discrepancies with the chosen shipping carrier.

What people talk about most

Product

Users describe positive interactions with product, often highlighting that items are exactly as described and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Order

People report positive experiences with order, noting that items are shipped quickly and arrive in a timely... See more

Quality

Customers had positive experiences with quality, with many reviewers reporting that products arrived exactly... See more

Price

Clients share positive opinions on price, with many reviewers consistently praising the great and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought Gundam and Magic tgc from here and the experience using the site has been great! Also when speaking to their customer service, they were friendly and helpful. Prices are good and shippin... See more

Rated 5 out of 5 stars

These guys literally have the best online store period. Customer service is as good as it gets. Very timely shipping and always packed with care. Give them a shot you won't regret it!

Rated 5 out of 5 stars

Working with The Hob Hub was super easy, almost too easy! I bought an inexpensive comic book on their website for my son. It was so easy to order it, and it arrived within about three days of ordering... See more

Rated 5 out of 5 stars

Great place to order online, Everything shipped quick and shows up in a timely manner. Packaged well and very responsive to any questions or concerns. Will be a repeat customer for sure!


Company details

  1. Hobby Store

Written by the company

The Hobby Hub carries a wide selection of trading cards games, RPGs, collectibles, board games, gaming accessories and much more!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

278 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(278)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They falsely advertised the item

They falsely advertised the item I purchased as naruto series 4 blind bag bag clips they sent me series 3 I did not want these I have yet to receive an email back from them requesting a refund now I’m stuck with the items I did not want I will not be ordering from here again poor customer service

25 March 2023
Unprompted review
Rated 2 out of 5 stars

Really bad

Product arrived damaged, descripted as perfect condition, poor customer service, call several times they said they're going to call back in 24 hours and they didn't

22 March 2023
Rated 5 out of 5 stars

First Order

Ordered online, 3 states away because I couldn't find the product locally, and the pricepoint was really good. Order was processed, shipped, and even delivered super fast, and arrived in great condition. Will definitely order again, thanks!

15 March 2023
Rated 5 out of 5 stars

My sleeves arrived to my apartment very quickly and safely

My sleeves arrived to my apartment very quickly 6 days from the date they were purchased so less than a week also they were in perfect condition with no damage to the packaging and tightly sealed in an envelope so I really appreciate the delicate care that was placed into making sure my product arrived on time and safely.

3 February 2023
Rated 5 out of 5 stars

Comic bags

Great experience very quick to ship. I wish it was possible to order more than just a few bags I'd like to order more than 5 or 6 at a time.
Mike Roskam

27 January 2023

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