Unmatched shipping time, service, and quality of packaging. These guys are audio nerds, just like many of us. They send your stuff the way they would like to receive it, especially the limited edition... See more
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Wasn't sure about using a foreign…
Wasn't sure about using a foreign company for supplying my IEM's but it turned out to be stress free and so easy. They kept me informed all through the process from start to end.
Thank you all at Hificat.
The service is highly impressive
I'm from India, and I have ordered Fiio r11 radio on this website. They have charged only for the product and the shipping cost was taken care by Hificat itself even though it's international. I have received the product in 15 days without any problem. And the product was really good.
Great quality for little price
really solid choice if you want to want to start a budget audiophile hobby
Exceptionally poor customer service
My initial parcel was returned to sender, despite not 1 attempt to make delivery. The seller tried to make me pay a redelivery fee, even though I mentioned that there were no issues with the initial address on the order. After the parcel was returned to the seller's local warehouse, the parcel was not shipped out for weeks and the seller kept telling me every time I followed up for a tracking number that it would only be a few more days. Eventually I bought from another store due to delays and returned the item. It then took another 2 weeks for the refund to be processed. Do not buy from this seller.
Smooth experience on my last purchasing…
Smooth experience on my last purchasing and also the 1st purchasing. Doesn’t like most of the other online seller, thehificat’s price includes tax which is very convenience for customer. Only one thing I’d like to ask for improvement is the time between order placement and shipping is too long. It took 7 days in my case ( Friday to next Friday, after I sent a query email). During that 7 days customer can’t see any progress online. It would be great to shorten the processing time or provide updates so that people knows their orders are not being forgotten. The product is authentic and I like it.
Slow shipping
It’s been almost 3 weeks since I ordered and the item is still not even in Canada yet. This despite paying what I considered to be high shipping costs for what should be a very small and light package. Also tracking is poor. Will not order from HiFI Cat again.
Iems arrived in a timely manner
This is my 1st purchase from thehificat…
This is my 1st purchase from thehificat team. I must say I loved the product. Great packaging, great customer support. Keep up the good work. Thank you.
Amazing price quick delivery
Amazing price quick delivery. 100% satisfied will use again! A++++
shipping was very fast and free
shipping was very fast and free. together with best price - clear recommendation!
Fiio K13 R2R DAC
The delivery arrived on time, thank you very much.
I purchased a Fiio K13 R2R DAC.
The product is good, I especially like the piano reproduction.
The light effects are not my cup of tea.
I recommend the product, especially considering the price/performance ratio.
Top Company
What can I say? They are f… g amazing!!! :)
QCC Dongle Pro ..Half price of the other companies.. they paid taxes and delivered it in 3 days time to uk? 🫶
Unmatched service and quality of…
Unmatched shipping time, service, and quality of packaging. These guys are audio nerds, just like many of us. They send your stuff the way they would like to receive it, especially the limited edition sets. If you contact them in any way, you could expect a personal response rather than a corpo one. Let alone their prices are sometimes surprisingly good. Only if I've just discovered them sooner! Dont hesitate, buy anything from them with ease on your mind.
Order delivered on time
Order delivered on time. Quality of website, products, pricing and delivery all are top notch.
Good experience
Order processed smoothly and received the parcel in good condition.
Fast Shipping & Great Selection
My experience ordering from hificat from the US was seamless. They have competitive prices and shipping was quite fast considering the distance, etc. My hard-to-find adapter arrived in perfect new condition. Thank you, hificat!
First time shopper from HiFi Cat
First time shopper from HiFi Cat. Great communication throughout the process at a good price.
Second time ordering from Hificat and…
Second time ordering from Hificat and nothing but positive experiences. Had a minor shipping disconnect on my second order and they quickly resolved and made sure I got the item I purchased quickly thereafter.
These guys are fantastic!
Best warehouse, best price, best service...
What else?
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