Unmatched shipping time, service, and quality of packaging. These guys are audio nerds, just like many of us. They send your stuff the way they would like to receive it, especially the limited edition... See more
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A small order handled perfectly
I ordered a small item from the hificat (a leather case for a new Fiio digital audio player). It arrived quickly (considering the distance it had to travel), and was exactly what I ordered. That was good service. I probably will buy from them again.
Great experience
I purchased a leather case for my Snowsky FiiO Echo Mini music player thru thehificat.com. Not only was the product as described, but they had it in stock when many did not. The process was simple and efficient. Very happy with my purchase and will likely use this store again in the future.
Very positive !
Item arrived exactly at the time with small appropriate Christmas gift. Specifically, I've ordered FiiO KA13 DAC at the best price at the time. Overall positive buying experience.
Thank you Hifi Cat
Simple and positive experience.
Simple and positive experience.
I found a very good price for the item I purchased, with free shipping included. The website is clear and easy to navigate. Delivery took a bit longer than expected, but the product arrived without any issues. Overall, I’m satisfied with the purchase and would consider ordering again.
Very fast shipping and they covered the…
Very fast shipping and they covered the taxes to arrive in America. Very good experience
Recommended shop with a very good selection
Yet another option to get premium HiFi gear from Chinese manufacturers. Really good selection of brands and gear! Will check back regularly. In terms of delivery to Germany there were no issues, of course, all perfect!
Would do business with again
I had an issue with delivery of my item, after a brief exchange with customer service I was able to get a replacement shipped. Received that one with no problem. Would do business again.
Very satisfied
Very satisfied. I needed to change the delivery address, they responded very promptly and within a few minutes the change was visible online. Within a few days I was enjoying the improvement of my audio system.
Quick respond with mediocre delivery
Quick respond with mediocre delivery. Thank you Hifi Cat.
Scammers
I ordered an Ladder Chopin from this company on 3rd November 2025. On 4th November, I cancelled my order (due to an unforseen event). I emailed the company and apologised that I had to cancel and they were fine with that saying the refund would be issued forthwith. As of 10th December 2025, they still have not issued a refund and will not answer emails. I advise anyone not to deal with this company. They are scamming people. In my case, £1186.

Reply from thehificat.com
Love this store! 😃
thehificat.com popped up as a source for audio gear purchase. Got my package from their store all the way here in the U.S., no problem. They are very communicative, good support. AND, nice audio stuff!
I received the M6 Double
I received the M6 Double. Delivery was fast and the packaging was good. I'm enjoying getting to know the device, which seems to be well-made. I'm still testing it, but so far everything is satisfactory. Thank you for all your efforts.
Good delivery and support team
Good delivery and support team , speedy delivery of product as suggest by the time of ordering
Tiny A from Fiio
I wanted the Tiny A from Fiio and found it through the hificat. It was easy to order and I received my device very quickly.
Impressed
Excellent company,received my Snowsky Retro Nano no problems I was kept informed every step of the way. so impressed I have now ordered a leather case for my Fiio cd player
Wooden Headphone Stand
Received a beautiful wooden Headphone stand in Beech, with a wooden tray at the base supported my a strong slender rod, with a brass ring in the centre. Quickly put together with great instructions. And excellent delivery.
As advertised
Awesome little adapter that works like…
Awesome little adapter that works like a treat with my headphones! Highly recommend this company 🤘
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