They have horrible customer service. I called all morning and emailed to see if I can change the shipping address. Something very simple. No one got back to me. I got a record recording verifying who... See more
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I started purchasing items from The Herbalist around 3 years ago. It was a pleasant experience with excellent customer support and products. But as time went by,it seemed as if their product quality w... See more
I purchased the Reset bundle which didnt work for me. I noted no significant change.
I placed an order yesterday and recieved it today. Great communication and fast delivery. My dad then said he would like some products so I immediately placed another order. After receiving confi... See more
Company details
Written by the company
We look at health a whole new way! 100% natural remedies straight from Mother Earth.
Contact info
South Africa
- theherbalistshop.co.za
1.9
Poor
63 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I am a first time bayer I can only…
I am a first time bayer I can only right the service its outstanding regarding the product I ordered 3 bottles for my 6 year old it was going to be nice if the capsules were smaller my sun he staging to swallow them
2 November 2022
I once ordered 120 Caps of Ashwagandah…
I once ordered 120 Caps of Ashwagandah and Moringa and they sent 60 Caps by mistake. I contacted them via WhatsApp regarding that error and they've acted swiftly and I got other 60 Caps in the next 2 days ☺️
3 November 2022
Great
The experience is great, love your product and the service. The package and delivery were awesome!!! Thank you the Herbalist shop!!
1 November 2022
Received my products in good time
Received my products in good time, delivery and ordering was effortless.
Products are effective and will most assuredly order again
20 October 2022
happy experience. The products were delivered very…
The products were delivered very efficiently, they are cost effective and well worth trying
7 October 2022
The product was well explained simple…
The product was well explained simple and straight to the point, the delivery was quick and if what is promised is true, I will definitely buy again.
10 October 2022
I ordered your product and delivery was…
I ordered your product and delivery was prompt. I started using it and will in future relay my experience. Thnk you.
11 October 2022
Excellent and professional service delivery
Received my package within 4 days.Started taking yesterday. Hoping to see great response from the supplements soon🤩
9 October 2022
Great customer service.
7 September 2022
Affordable wellness
Though I’d waited over a week for my order to arrive, Kyle, the herbalist, was responsive and helpful in resolving the matter. I’ve since used the product and I’m already feeling the benefits of increasing vitality.
4 September 2022
Reply from The Herbalist
Hi Muzi, thank you for the feedback we really appreciate it, I was very happy to help you and thank you for giving us useful tips to help us improve. I'm glad that I could help resolve your issue, thanks again.
Kyle
The Herbalist
Received my order in no time.
3 September 2022
Excellent received goods on time neatly…
Excellent received goods on time neatly wrapped
2 September 2022
Delivery earlier than expected
Was looking vegan alternatives (for supplements) , and responded to the pop-up advert. I am happy with my decision. The delivery process was quick and easy. I received the items earlier than expected.
1 September 2022
Took a bit longer than I expected.
31 August 2022
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