filipe helped me pick out pre workout from the many options at the store and i found one that suits my needs, great stock of supplements have everything you need for fitness goals
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
filipe helped me pick out pre workout from the many options at the store and i found one that suits my needs, great stock of supplements have everything you need for fitness goals
Company replied
Order #49164 - No delivery, customer service email doesn't work! Текст: I placed an order on June 22 (#49164) and paid via iDEAL. It has been 10 days and I received no shipping confirmation or tracki... See more
I went to the healthhouse to get a certain type or protein and got greatly assisted by adam he helped me choose the right ones and gsve me various sampled to see which ones fit me the most Thank you... See more
Company replied
store always clean, helpful customer service and good quality products. always on the best prices
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
High quality products, PRICES ARE SAME AS IN INTERNET so I’m not overpaying, smart assistants, always helping me to find exactly what I need, allot of different brands of supplements, allot of choices
I absolutely recommend this shop to everyone
I love this store, they are always very helpful and I always buy my vitamins and protein here
Ordered brand :RECODED FIT MEAL Vanila but 10 days later received their own brand product which they alway push in their store ..Been a customer of them for a long time but probably will need to switch to other supplier
literally the best and nicest supplements store in Amsterdam and the only store who sells everything from proteïn powders (vegan) to multivitamines and so much more.
Best training,
I had an interview with them, they way how they welcome you, and explain to you everything, always available when you need help from them, ant the boss is always there when you have a problem,
But Sadly i had to quiet because I needed to move to another country:(
Best service in the webshop,
Everytime i order something, i got all my orderd on time with some small gifts like (samples to try with new flavors)
Good Store and online service.
I first bought 4 products ( Pre-workout, Whey Protein, Amino Acids and some sauces)
I got them in a short time, with some small gifts to let you feel welcome.
What i like about this shop, because i always come in the last minute to buy something, they always stay with me and explain everything to me and help me, and never let me feel that i am
not welcome.
I love the way how they treat them clients
Best service,
Always when i need advices, always they help me with everything, and they give you all them time to let you leave with a happy face and with the best supplements
this is my second time ordering from HH and its also the second time they have not completed an order.
first time was 3 years ago, and was finally resolved, i received a refund on the condition i remove my negative feedback online. hence how they keep there ratings up.
on my current order; my order has been delivered to the wrong store, i am not willing to travel to a new store, when there are two on my doorstep, i have tried making contacting with email, telephone and social media, but all is ignored. i have suggested a refund or for my order to be available to collect from the store i nominated for collection.
i would stay away from these guys online, it is starting to feel like a scam! i would use either bol.com or xxl nutrition.
EDIT-
After contacting the instagram page several times, i manage to get a response, which then resolved my order getting delivered to the correct store.
I am grateful it got resolved but i would still not recommend shopping online with health house, they do not have the ability to correctly manage orders, and they have zero customer service skills!
Also be aware, their online prices do not reflect their in-store prices!
so shop online to save money will be a headache!
shop in store to save a headache will cost you more money!
I recently ordered from this company, and I had a positive experience overall. They offer a good variety of protein shakes, which tasted great and were of high quality. Their sport goods selection is decent, with reasonably priced products that are reliable. The ordering process was smooth, and my package arrived promptly. Although their customer support response was slightly delayed, they eventually resolved my query satisfactorily. I recommend this company for those seeking protein shakes and sport goods.
Ordered protein powder on the 17th of april. It's now the 17th of may but still nothing has been delivered.
I have contacted them multiple times. They told me it's on it's way. It's been "on it's way" for a couple of weeks now.
I order protein shake powder. Nothing received. No reply to my email.
Be careful! Watch out!
The online store sent me the wrong product. In their website, they don't have an option to return. They ask us to get in contact with the customer service but there's no contact (eg: e-mail). The phone number exists but they don't pick up to answer the call. Sent an email to customercare..nl but no answer after 3 days.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.