Great product selection, pricing and policies. This was my 2021 Christmas gifting website of choice.
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See what reviewers are saying
Contacted this company this morning looking for grommets with only having very little information on what I required, typed out my request on the message system. Had a response within seconds, I was s... See more
I was looking as a car restorer to find the right size rubber grommet for an old VW T2 I am restoring. Plenty of guys out there’s sell everything you can think off for a Vintage / historic VW but not... See more
We used the the grommet company today for the first time while searching for a specific sized grommet on google.There is a helpful online chat service to help select the correct grommet along wit... See more
Company details
Information provided by various external sources
The largest range of Rubber and PVC grommets in the UK. Available to buy online with next day delivery on orders received by 3pm. Secure online ordering.
Contact info
16 Murdock Road, OX26 4PP, Bicester, United Kingdom
- +44 (0)1869 255440
- sales@thegrommetcompany.com
- thegrommetcompany.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Extremely quick and helpful response
Extremely quick and helpful response to a request for just 4 grommets for a small job on my car. Sent as FOC samples same day. Nothing in it for them but very useful for me. I'm sure they provide the same level of service to all customers, large or small.
Great service
Looking for a sample - and was given great service via on line chat, which immediately identified the part required, and sent me the link to the sample order page. Sample arrived within 24hrs - amazing service, thank you.
great help from customer service
My line enquiry was dealt with…
My line enquiry was dealt with immediately and a sample dispatched the same day
Excellent advice / chat line!
This review relates to the on line chat - I found it excellent, helpful, understanding and responsive...now I'm going to order from them too!
A superbly helpful company who were…
A superbly helpful company who were able to help me find what I needed within a minute via on line chat.
I would highly recommend and certainly use again without hesitation.
Efficient and helpful service
Efficient and helpful service. Grommets did the job.
Really great customer service
Really great customer service - the company went the extra mile for me!
Excellent Service
The online chat tool was very quick to respond and very helpful. The name Chris came up. Thank you for your help. Will definitely return when needing more.
Thanks
Great service!
Great service!
Many thanks for your help and will certainly use you again.
Never bought before but brilliant
Never bought grommets before. This place is the god of grommets
While I have not ordered from The …
While I have not ordered from The Grommet Company I chatted with Chris on the online chat. He was very helpful and able to identify the best fit grommet, within seconds, based on the dimensions that I told him I needed.
Just finished an online chat very …
Just finished an online chat very helpful saved me loads of time searching and they have what we need.
Asked Chris for a Grommet I could not …
Asked Chris for a Grommet I could not source from anywhere. Sent me a link instantly to the grommet i need! Couldn't ask for better customer service to be honest.
Truly outstanding live chat
Truly outstanding live chat, Chris was very helpful, asked me what I needed and did the hard work, 3 different recommendations were made available to me, Chris even helped me to decide on a suitable grommet for my needs and suggested that I request a sample pack.
If only other companies were like this.
Outstanding, thanks again Steve.
Great hassle free customer service
easy to navigate, well laid out website. Very helpful Knowledgeable customer service
Excellent
Excellent, immediate, online assistance. Friendly and very helpful.
Chris on "web chat"
Hi all. Would highly recommend this merchant. Their service is precise and extremely fast. 10/10 , will definitely use again. Particular thanks to Chris on the "Live Chat"
We used the the grommet company today …
We used the the grommet company today for the first time while searching for a specific sized grommet on google.There is a helpful online chat service to help select the correct grommet along with supplying detailed material specs.
We ordered a sample and are hopeful the samples will arrive this week to be checked with our design.
Useful dimension drawings are available on the website making them easy to mock up in 3D to check for size with our designs prior to prototyping.
Went on the website to find a …
Went on the website to find a particular solution. Chat came up immediately. Don’t usually use chat but decided to give it a go. Advisor was responsive and got what I wanted straight away. Solution is in the mail! 5 mins, job done. Thanks guys!
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