thegreatbear.net Reviews 34

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great service and great results Adrian at thegreatbear was friendly and gave good patient advice. I had 3 2inch Ampex 456 24 tracks tapes recorded in 1990 baked and digitised and the quality achieve... See more

Rated 4 out of 5 stars

Adrian was friendly and knowledgeable. He took an interest in the content I wanted to have digitised which made me feel he cared about me as a customer and that he would do a good job. The digitised... See more

Rated 5 out of 5 stars

Great Bear were knowledgeable and well equipped to convert a 50-year-old reel-to-reel audio tape into a digital format. In doing so, they unlocked valuable family memories. They were friendly, reliabl... See more

Rated 5 out of 5 stars

Brilliant service - have used twice now for video to DVD and DVD to MP4 including some tricky damaged home videos. They go above and beyond to do everything possible to deliver what we are seeking eve... See more

Company details

  1. Hi-fi shop

Information provided by various external sources

Friendly, flexible, high quality audio and video tape digitising and preservation. Working with individuals, institutions and archives in Bristol and the UK


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great service and great results

Great service and great results
Adrian at thegreatbear was friendly and gave good patient advice.
I had 3 2inch Ampex 456 24 tracks tapes recorded in 1990 baked and digitised and the quality achieved was much better than I dared to help for. Plenty of clarity and low end. I will be using them again. Excellent

16 May 2018
Unprompted review
Rated 5 out of 5 stars

A high quality service.

A very good, fast and high quality service. And more importantly, a friendly, unhurried and sympathetic way of dealing with your treasured tapes.

31 March 2018
Unprompted review
Rated 5 out of 5 stars

A dusty reel to reel tape conversion

A dusty reel to reel tape converted to digital. Audio quality of finished product was amazing and certainly didn’t reflect the 45 years the reel had been spent sat in a filing cabinet. The reel was sent for assessment on Day 1, received Day 2 and assessed and quote provided. By Day 3 I had paid and had access to the file. Great job.

29 March 2018
Unprompted review
Rated 5 out of 5 stars

Video tape to digital format conversion

Adrian did an excellent job, at a reasonable cost and meeting my timescale, converting my cherished three hour family video tape into a digital format and onto a USB stick. When I met him to explain what I wanted him to do he was very happy to spend time explaining that to me and the technology involved, answering all my questions. I would have no hesitation in using thegreatbear again.

2 February 2018
Unprompted review
Rated 4 out of 5 stars

Friendly and knowledgeable help

Adrian was friendly and knowledgeable. He took an interest in the content I wanted to have digitised which made me feel he cared about me as a customer and that he would do a good job.
The digitised version he produced had better sound quality than the original.😀

31 January 2018
Unprompted review
Rated 5 out of 5 stars

High quality service thoroughly worth the price

We'd been meaning to get our old digital 8 tapes converted for years. Our old camcorder gave up the ghost so we no longer had means to play the tapes, and tracking down a replacement was impossible. Greatbear immediately confirmed they could undertake the task of digitising over 20 hours of footage, and gave lots of useful advice even before we'd committed to getting the tapes sorted.

One of the tapes was recorded by (and featured) my late uncle - he passed away in the mid-90s and no other video recording of him exists. His family are thrilled to be able to see and hear from him again after 20 years.

We can't wait to share the wider footage with our family and it's a huge weight to know we now have it backed up in several places and can easily copy it as many times as we need to preserve it forever.

20 January 2018
Unprompted review
Rated 5 out of 5 stars

Another outstanding piece of work …

Another outstanding piece of work transferring material to DVD. It couldn't be bettered. Many thanks indeed. I would always recommend you as I did recently to my brother-in-law for his priceless tape transfers.

23 December 2017
Unprompted review
Rated 5 out of 5 stars

Adrian is a real professional and a nice guy too!

Adrian is a guy who knows his stuff. A real professional. He has followed my instructions and is a real friendly understanding guy on my worries to get my tapes properly digitized. I Give him and his company 5 stars but if there had been 6, i would have given him those 6 stars without a problem. If any of you reads this review and needs some digitization done, you can go thegreatbear, with your eyes closed. This man is definitely Trustworthy. Definitely. Thank you, Adrian, for the great work you've done on digitizing my U-Matic tapes and audio tapes. If need be, i shall come back, which might be earlier than i thought!

15 December 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service - have used twice now for video to DVD and DVD to MP4 including some tricky damaged home videos. They go above and beyond to do everything possible to deliver what we are seeking even when it seems impossible. Nothing but the highest recommendation from me.

15 December 2017
Unprompted review
Rated 5 out of 5 stars

Very good

We chose the Great Bear because it offered archival quality digitisation at a very reasonable price. We were not disappointed. The quality and price were very good as was the service. We would use them again for future projects.

5 October 2017
Unprompted review
Rated 5 out of 5 stars

Old recordings rescued

I needed some home-recorded 1980s cassette and video tapes transferred to a digital format. I'm not much of a techie but Adrian was so helpful - suggesting the best solution, explaining the process and costs involved. Fast, efficient, friendly service. Highly recommended.

5 October 2017
Unprompted review

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