The Good Till Co Limited  Reviews 223

TrustScore 2 out of 5

1.8

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Rated 3 out of 5 stars

Goodtill on the whole is OK but does have serious flaws (IMHO) Re discounts rules, you do not see these applied until you press the pay button. My staff have applied a manual over ride hence give the... See more

Company replied

Rated 1 out of 5 stars

Horrendous - Ordered system well in time for our new start up. No stock, even though we paid for it. Apparently courier delayed when stock actually located. System meant to then arrive by 10am on day... See more

Company replied

Rated 1 out of 5 stars

Went through the cancellation process to be told it’s 3 months notice back in October but confirmed we wanted to cancel and still being charge now. Not happy at all and now processing chargeback... See more

Company replied

Rated 1 out of 5 stars

We have used SumUp card readers successfully for a while, so on opening a cafe naturally looked to adopt the POS Pro system. It has never worked. There was no help with onboarding and since then sup... See more

Company details

  1. Eftpos Equipment Supplier

Written by the company

UK based Point of Sale systems provider. iPad based POS and mobile ordering platform for retail, hospitality, leisure and entertainment venues.


Contact info

1.8

Poor

TrustScore 2 out of 5

223 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A great solution for our Tennis Club

As a growing local Tennis Club we were looking for product that would be easy and intuative for our members to use, and be well supported.

The Good Till Co, gives us that as so much more. Sam, Diego and the team were and absolute pleasure to deal with and ensured the seamless the installation our till system.

A great product from a great team - highly recommended.

11 October 2018
Unprompted review
Rated 5 out of 5 stars

Excellent, easy to use software

The till itself is so easy and foolproof! The software is incredibly easy to understand and the features are perfect for our business. We love how easy it is to add our products and the ability to link with the accountancy software is a dream!
The support team at The Good Till Co were great with training us how to use it and are only a call away if we ever need help or advice.

11 October 2018
Unprompted review
Rated 5 out of 5 stars

Conor has been a pleasure to deal with…

Conor has been a pleasure to deal with from the beginning, he explained the software in great detail & gave a thorough demonstration. He was flexible in our communications & Gin Lane is looking forward to working with The Good Till Company.

3 October 2018
Unprompted review
Rated 5 out of 5 stars

A real innovative team

A real innovative team, always improving the App and always willing to listen to suggestions from users.
The backend is superb and has saved me untold hours in analysing my business,

26 September 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic Company with a Great Product

Fantastic company with a great product! It is rare to find a company that will get back to you with any questions/issues/queries as quickly as The Good Till Co does. Not only that but the product does everything you need to it and more.

24 September 2018
Unprompted review
Rated 5 out of 5 stars

We started using the company as a trial…

We started using the company as a trial run in one of our hotels purchasing only 1 Terminal. We were over the moon with the service and support given by the Good Till Co, and the easy use tech background that we have now purchased and operated a total 9 terminals in our 4 sites. The software has a lot of useful features and is always developing further to meet the demands of its customers. Thank you.

24 September 2018
Unprompted review
Rated 5 out of 5 stars

Robust, flexible and affordable

I run a very busy seasonal café & ice cream shop in the summer months, and with seven registers and large queues we needed something that is 100% stable and can handle the volume, is not riddled with bugs, has a support line with knowledgeable beings on the other side, and provide the flexibility we need. The Good Till proved to be both flexible and extremely stable, and even though we handled over 5.5 customers per minute over seven terminals at peak, we had no issues at all (as opposed to our previous POS system). The Good Till is easy to learn and it provided a lot of flexibility with regards to kitchen printing and product options. The backoffice is great - and the syncronizing between backoffice and terminals has worked flawlessly. I have not needed much help from support, a few times I had some complex questions, and they were answered quickly and precisely. If you're looking for a great, robust and flexible POS application, I give my warmest recommendations.

23 September 2018
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Well looked after and very happy with the level of support I continue to receive. Many thanks GoodTill!

21 September 2018
Unprompted review
Rated 5 out of 5 stars

Eden Ibiza & Panama Ansterdam

we use the good till co in both our venues and i have always found the service and system second to none. I simply could not function without it any more. in all our future products we will continue to use the good till co and develop with them

20 September 2018
Unprompted review
Rated 5 out of 5 stars

Tight ship...

The Goodtill consistently deliver a great package for our business. I would highly recommend this company! They run a tight ship!!

11 September 2018
Unprompted review
Rated 5 out of 5 stars

We are totally in love with our new…

We are totally in love with our new epos system the staff on support have been amazing totally approachable and no question a silly one!
I would highly recommend them and wished early doors we implemented this system as over our last two years in a café business it would have saved us a lot of time and money.

11 September 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic

We have been using the Good Till Co for 6 months now, and with their help upgraded our company to 100 new EPOS tills. They have been fantastic on all fronts from start to finish, from their speedy responses to technical queries to their willingness to listen and take on board feedback and work with us to change and improve the system to suit our business needs

11 September 2018
Unprompted review
Rated 5 out of 5 stars

Great value POS solution

When looking to replace my existing POS, I spent many hours reviewing a number of solutions and have to say The Good Till Co stood out above the rest. The app comes with a broad feature set, including customer and kitchen displays, customer loyalty and a detailed reporting suite - the thing I really like about The Good Till though is their approach to support and product development. In the short time I've been using the app their team have introduced a raft of new features and improved many existing ones. When I've needed to make use of the support team they've been responsive and resolved the issue quickly - I really like that they provide you a log in to their support ticket system enabling you to track progress without needing to contact them for updates. Overall The Good Till represents great value and is a solid POS solution.

7 September 2018
Unprompted review

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