The Good bag Co Reviews 623

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Honestly couldn’t recommend a company more, the service I have received has been second to none. My parcel had gone missing in the post (Royal Mail strikes) and Gill went above and beyond to sort it,... See more

Rated 5 out of 5 stars

All fine , I was unable to order the bag initially but after a call to Customer Services I was sent a link and all sorted. Quick delivery . I’ve had several Grandma is Good bags since my first... See more

Rated 5 out of 5 stars

I bought some of these bags when on holidays and my elderly mum was staying with us for a few days and she saw the bags and commented that she really liked them. I ordered some online and hadn’t told... See more

Rated 5 out of 5 stars

Absolutely excellent service, I messaged with a request for a bag that wasn't available at the time online, and as soon as it became available they let me know. I then ordered my bags which are brill... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Alan and Lesley began The Good Bag Co in 2006 after seeing so many plastic bags available and damaging the environment and wildlife. They decided to create an alternative which would be practical and enjoyable to use. Alan injected his wicked sense of humour into the vivid designs and characters you can see on the bags and between them they developed the business into the successful brand it is today. Unfortunately Lesley passed away in 2013, The Good Bag Co has been a little quieter but due to Alans resilience and dedication to Lesleys memory and what they had built together we are now firing on all cylinders to bring you some bright new bags , mugs, cards and aprons and hope that when you buy one of them you will remember the lovely lady who was inspired to make it happen.


Contact info

4.9

Excellent

TrustScore 5 out of 5

623 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service is second to none…

Honestly couldn’t recommend a company more, the service I have received has been second to none. My parcel had gone missing in the post (Royal Mail strikes) and Gill went above and beyond to sort it, even replying to me out of hours. The bags are also great quality and the designs are lovely, can’t wait for the recipients to open them.

8 December 2022
Unprompted review
Rated 5 out of 5 stars

All fine

All fine , I was unable to order the bag initially but after a call to Customer Services I was sent a link and all sorted.
Quick delivery .
I’ve had several Grandma is Good bags since my first grandson was born 12 years ago( there have been 2 more grandsons since ).
I find them very useful and very spacious when taking things to my daughter’s house when I’m looking after the boys .
Just one slight negative - the handles wear out quite quickly compared to the bags but I’ve always been happy to buy another one !

25 February 2021
Rated 5 out of 5 stars

Bought to replace well used bag my…

Bought to replace well used bag my grandchildren bought years ago, lasted really well,also ordered one each for my Daughters, who are using them every day,exellent value every house shoul have at least one,

18 February 2021
Rated 5 out of 5 stars

Love these bags

Love these bags, they are well made, and last for ages, only one niggle the handles wear out before the bag,I just cut them off and use the bag for storage. It will not stop me buying them.

18 February 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look