Hi, first time using your company, recommend by a friend, I bought the curb it stick, i received an envelope in the normal post with only a packing slip inside, the envelope looked liked it had bee... See more
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I ordered the value pack (4 Inhaler Sticks) and they arrived very quickly after ordering. I'm using the Energy and Focus inhalers whilst my Wife is using the Calm and Sleep inhalers. So far so good. T... See more
Love the concept. Fabulous idea . I have been using the focus at work and whilst studying. Certainly helps with brain fog and enhances concentration levels . Would be useful on long car journeys too... See more
A few months ago I stumbled across the Go2 Sleep stick in my local chemist and bought it for my daughter-in-law, Hannah, who has always struggled with difficulty sleeping. Hannah had often had to reso... See more
Company details
Contact info
CF831BE, Caerphilly, United Kingdom
- benjamin@thego2brand.com
- thego2brand.com
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I recently had an issue with a missing…
I recently had an issue with a missing item from my GO2 order, and initially, I suspected it might have been lost or stolen. After reaching out to them, Marc from customer service was very responsive and ensured a replacement was promptly shipped to me with an apology. While I encountered a snag initially, the quick response and resolution were appreciated. My experience with their products has been mostly positive, though communication could improve slightly based on others’ experiences. Overall, a decent shopping experience.
Great service and great products
I had an issue where my item was missing from the parcel when it arrived, I'm presuming it was probably stolen or lost somewhere along its journey, I originally thought I'd been scammed but now realise i was totally wrong and just unlucky.
I contacted The Go2 Brand through the contact details on trust pilot and got an immediate reply, Marc couldn't have been more friendly and went out of his way to make things right.
The item was shipped out again to me rapidly, with an apology, I can't fault the company and I'm very happy with the products I received.
I'll definitely be buying from them again, and highly recommend, great service and great items, highly recommended 👍
Thanks, The Go2 Brand
Missing item
Hi, first time using your company, recommend by a friend, I bought the curb it stick, i received an envelope in the normal post with only a packing slip inside, the envelope looked liked it had been opened. My friend seems to think she previously had hers delivered in padded packaging and not just a thin envelope? I’ve sent an email via your website but had no reply.
Please advise, thanks
Updated review- Replacement sent and received, many thanks
7 days and still waiting on my order to…
7 days and still waiting on my order to arrive. Messaged the company to check if it had been dispatched yet but no response.
A bit premature as I have not received…
A bit premature as I have not received my purchase yet 🤔
Excellent company
Excellent company! Delivery is always fast and the sleep product in particular is terrific.
I have still not received the products…
I have still not received the products I ordered. Very disappointed!!!
Never received the product as they…
Never received the product as they don't ship to Ireland but they did refund me very quickly.
26.1.23 Item not received. 13.2.23 replacement product sent
12.2.23 Still haven't received item or any response to my messages about the issue.
13.2.23 Go2 got in touch and offered replacement product.
14.2.23 Replacement product received - very happy customer 😀
arrived next day
ordered items 1 day, and received the next. And letterbox size so didn't have to hang around.
The sticks help my breathing and sinus's.
My parcel still hasn’t arrived
My parcel still hasn’t arrived, and I had to pay Royal Mail £3.50 for delivery as it hadn’t been sorted your side even though I’d already paid delivery charge when ordering

Reply from GO2
Really happy with the product
The products are fantastic and doing what they are supposed to. :)
Great products with fast delivery
Go2sleep sticks
A problem with delivery which in the end was nothing to do with company but immediatly were of assistance and so helpful .l definitely would recommend company to friends
Great products
The only reason I didn't give 5 stars is because I had to contact customer services to check my order had gone through as I didn't receive a confirmation email.
Great products, prompt reply to my query and quick delivery.
Heavenly scents :)
Heavenly scents :)
I only use aromatherapy (essential) oils and wasn’t sure if I’d like these… but no, they are lovely and I no longer need to take sticky glass bottles out with me for sneaky sniffs!
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