The whole ordering process was extremely smooth. The t-shirt arrived a day earlier than was initially indicated. I may need to reorder as the shirt is a little big, however, that is on me.
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Long shipping time, over one week to even get a tracking number, and the tracking number is just generated, not in transit. order was placed: Thu, Nov 17, 6:36 PM item was delivered i... See more
Company details
Written by the company
Thegiftio is the one stop shop for unique, creative goods and gifts. You can call it home to thousands of special, extraordinary items, from personalized print on demand products to the ingenious handcrafted creations.
Contact info
41 Flatbush Avenue, Floor 1, PMB 803, Brooklyn, NY 11217, US, 11217, Newyork, United States
- +1 (866) 785-0996
- sales@thegiftio.com
- thegiftio.com
4.2
Great
321 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks everything was just great!!
24 July 2025
Unprompted review
Reply from thegiftio.com
Hi Robert Hollinger
With so many great stores to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon.
Order came in the day it said it would
Order came in the day it said it would, and the package was in perfect shape and was as show, very impressed
2 July 2025
Unprompted review
Reply from thegiftio.com
Hi Justin Deragon
Thank you so much for your kind words! We're thrilled to hear everything arrived on time and in perfect condition. Your satisfaction means a lot to us. Looking forward to serving you again soon!
So happy
Very excited to get these so quickly ! Love the shirts !!! Can’t wait to give them as gifts to family!
27 June 2025
Unprompted review
Remember to always restomp the groin!
The t-shirt was exactly as pictured. Arrived in about 1 week. Was really surprised when I found it in the mailbox. Thanks a lot!
25 June 2025
Unprompted review
Reply from thegiftio.com
Hi D. A. Logan
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.
Full of stolen artwork
Full of stolen artwork, probably ran by Vietnamese or Chinese copyright thieves. Do not support these criminals.
17 June 2025
Unprompted review
Reply from thegiftio.com
Hi customer,
We take such accusations very seriously and we genuinely want to address this matter promptly and appropriately. However, in order for us to investigate the issue thoroughly, we kindly request your assistance in providing us with more specific information. Please feel free to reach out via our support email, we are looking forward to hearing from you! Best regards,
Super fast delivery!
My order arrived in less than a week. Two days before the scheduled delivery date.
4 June 2025
Unprompted review
Reply from thegiftio.com
Hi LaDonna H
With so many great stores to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon.
This is my first experience with this…
This is my first experience with this company but it will definitely not be my last. My order arrived today on time as scheduled and the item was in tip top condition.
I would recommend them to anyone who asks me where I got my shirt!!
15 April 2025
Unprompted review
Reply from thegiftio.com
Hi Richard Warren
We're so happy to hear you had a positive experience with us. We really value your input, and we look forward to getting to serve you again soon!
Blatant Copyright Infringement
This company is selling copyrighted material that they have copied without permission! They are not trustworthy at all. Do not support this scam of a business.
23 March 2025
Unprompted review
Reply from thegiftio.com
Hi Chris Ledden
We recently received a review from you stating that our website is utilizing designs that have been taken from other materials. We take such accusations very seriously and we genuinely want to address this matter promptly and appropriately. However, in order for us to investigate the issue thoroughly, we kindly request your assistance in providing us with more specific information. Thank you for bringing this matter to our attention, and we look forward to your prompt response. Best regards,
I received my order quickly
I received my order quickly, have previously ordered and always have been satisfied.
28 January 2025
Unprompted review
Reply from thegiftio.com
Hi Damaris
We're so happy to hear you had a positive experience with us. We really value your input, and we look forward to getting to serve you again soon!
Recommendation
I have 0 complaints about my experiences with THEGIFTIO. Would recommend for everyone to try them out.
14 March 2025
Unprompted review
Reply from thegiftio.com
Hi RICK Dennis
Just wanted to let you know how much your review means to us here. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next order just as positive. Have an amazing day!
Amazing quality and beautiful print
6 March 2025
Unprompted review
Reply from thegiftio.com
Hi Alicia
With so many great stores to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon.
Beyond happy with my purchase
Beyond happy with my purchase, exceeded my expectations 💯 as buying online can be a bit iffy. I’m so happy with this shirt. Thanks
5 March 2025
Unprompted review
Reply from thegiftio.com
Hi E Smyth
We’re so glad to hear that our products are well-loved!
We’ve been working hard on improving the customer experience and we hope this has been reflected in your experience.
Our team is always trying to make sure customers have a great time shopping on our web store, so we are happy to know that’s what happened for you! We really value your input, and we look forward to getting to serve you again soon!
easy to order and took a few days to…
easy to order and took a few days to receive. Will be ordering again.
24 February 2025
Unprompted review
Reply from thegiftio.com
Hi Jess
With so many great stores to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon.
Would not order from company
I have been waiting 3 and half weeks for my gift, which was for my husbands 50th birthday present. I have emailed company 3 times and called 4 times and had to leave message. No one has got back to me. I was sent an order code right after i ordered but this doesn't work either? Not sure where or who to go to now.........
18 February 2025
Unprompted review
Reply from thegiftio.com
Hi Jane New
We got back to you via email to notify that your order was delivered successfully. We're so sorry that your experience with us fell short of expectations and we hope we see you again soon.
I am still waiting for my T-shirt to…
I am still waiting for my T-shirt to arrive nearly 2 weeks after ordering. The website says uk but it seems the company is US and Vietnam. Not happy
7 February 2025
Unprompted review
Reply from thegiftio.com
Hi Kyra
I’m sorry to hear about your experience with us. It sounds like you had a frustrating time, and we want to do everything we can to make it right for you. We are so sorry but we can not find your order information with your name.
We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward.
Please feel free to reach out via our support email.
We’re committed to providing excellent customer service and are looking forward to hearing from you!
Reply from thegiftio.com
Hi Nelson Yuen
With so many great stores to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon.
Making customers happy is what is important
After much back-and-forth, this company has promised to send a new shirt to cover the one we were not happy with. I will write a wonderful review when the new legible shirt comes in.
20 January 2025
Unprompted review
Reply from thegiftio.com
Hi Stefani
I’m sorry to hear about your experience with us. It sounds like you had a frustrating time, and we want to do everything we can to make it right for you. We are so sorry but we can not find your order information with your name.
We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward.
Please feel free to reach out via our support email.
We’re committed to providing excellent customer service and are looking forward to hearing from you!
Sweet ride
The shirt arrived within a week of ordering, the cotton in the t shirt is very soft and the sizing is perfect.
The graphic is exactly as I expected.
25 January 2025
Unprompted review
Reply from thegiftio.com
Hi Beverly Moore
Your 5-star review made our day! We're grateful that you enjoyed our product. Providing a positive experience is what we strive for, and we're thrilled to have achieved that. Your support is greatly appreciated, and we can't wait to impress you even more next time!
Unusable size chart, and poor customer service
The shirt size guide on their site, only uses length and width measurements, and the width is measured with the shirt lying flat on the table. How are you supposed to know how those shirts are going to fit you. They don’t tell you to lay a shirt flat that you already own and measure it, They just show a body diagram, implying that you should measure across your body and then down your body, but that size will never fit you if you measure it that way. Since their size chart was to blame, for not having clear enough directions, I called to do a return or exchange and I was told that an exchange would still cost me. I believe it was 50% of the original price plus shipping. And I forget the specifics, but a return was also going to end up costing me some amount, I was not going to get all of my money back. I would never do business with this company again, or any other company that does not use standard, or at least more helpful, sizing.
30 December 2024
Unprompted review
Reply from thegiftio.com
Hi Steve Tesch
Thank you for your feedback highlighting where we can do better. Your comments are really helpful in highlighting opportunities to improve our service even further and your recommendations are being addressed internally.
We hope to welcome you back again soon!
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