Gas Appliance Showroom Reviews 

58
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I had purchased my new radiator and asked GAS to install it. From the moment the two engineers arrived, I knew I was in good hands. They were friendly, professional and clearly took pride in... See more

Company replied

Rated 5 out of 5 stars

Excellent service again from the Gas Appliance Showroom, Malvern. We always use them as their work is excellent and they respond quickly to any queries. They are reliable and courteous. They clean up... See more

Company replied

Rated 4 out of 5 stars

Turned up on time for annual boiler service, professional, friendly and helpful.

Company replied

Rated 5 out of 5 stars

We decided to replace our boiler before winter and were delighted with the speed and service from GAS from start to finish. Grant undertook a thorough examination to assess what work would be neede... See more

Company replied

Company details

  1. Gas Engineer

Written by the company

Gas appliance installation, service and central heating maintenance.


Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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1-star

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4.8

All reviews

(58)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

I had purchased my new radiator and…

I had purchased my new radiator and asked GAS to install it. From the moment the two engineers arrived, I knew I was in good hands.

They were friendly, professional and clearly took pride in their work. They took the time to install the radiator properly, ensuring everything was aligned perfectly and working as it should. There was no rushing, just careful attention to detail and a genuine commitment to doing the job right.

It's refreshing to find tradespeople who combine real expertise with such a positive attitude. They were approachable, happy to answer my questions, and it was obvious they cared about the quality of their work rather than simply completing another job.

The whole experience was first class, and I wouldn't hesitate to recommend GAS to anyone looking for skilled, reliable and trustworthy heating engineers.

A huge thank you to both engineers. Outstanding workmanship and excellent customer service throughout. Five stars, thoroughly deserved.

25 June 2026
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Good Morning Lawrence.
Thank you so much for taking the time to leave us a positive review.
I'm really pleased the team managed to meet your expectations!!
I hope we can continue to support you in the future.
The Team at G.A.S Ltd :)

Rated 5 out of 5 stars

Prompt arrival and work carried out…

Prompt arrival and work carried out efficiently with information provided. Engineer always friendly and helpful.

26 May 2026
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Thank you for taking the time to leave us a positive review. I hope we can continue to support you in the future :)
Team at GAS

Rated 5 out of 5 stars

Excellent service

Excellent service. Bradley was on time. He was helpful and polite.
Have always received impeccable service from GAS Appliance showroom whether it is an installation or an annual service.

18 May 2026
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Thank you so much for spending some time leaving us a lovely review!
I'm so pleased we're meeting your expectations and we look forward to continuing to work with you in the future :)
Team at GAS

Rated 5 out of 5 stars

Always an excellent service.

Excellent service again from the Gas Appliance Showroom, Malvern. We always use them as their work is excellent and they respond quickly to any queries. They are reliable and courteous. They clean up after themselves and are respectful in the house (shoes off without asking etc). They are a pleasure to have in the house.

10 April 2026
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Thank you so much for such a nice review.
We're really pleased the engineers leave such a lovely impression and we're always happy help.
We look forward to continuing to support you!
Team at GAS

Rated 5 out of 5 stars

First rate service

An engineer carried out a boiler service for us recently. He was punctual, courteous and worked tidily. He gave us some very useful advice for making the best use of our boiler. Thank you. Needless to say, I would thoroughly recommend the Gas Appliance Showroom, Malvern.

11 February 2026
Unprompted review
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Reply from Gas Appliance Showroom

Hi Frank!
Thank you for such a nice review.
I'm pleased our engineers are leaving such a great impact with our clients.
We look forward to continuing to support you.
Thanks
Team at GAS

Rated 5 out of 5 stars

Replacement boiler installation

Following a repair to our boiler in December the team in the office arranged a survey for a replacement boiler and following acceptance of their quote they kept us informed of the dates and engineers who would attend . The new boiler was installed over the past 2 days. Stewart and Ethan arrived on time, they were professional, efficient, considerate, cheerful and tidy. Stewart carefully set up the new controls and explained how to manage and change the settings. A very pleasant experience thank you

28 January 2026
Unprompted review
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Reply from Gas Appliance Showroom

Good Morning Andy!

Thank you again for leaving us such a wonderful review. I'm really pleased we managed to get everything sorted for you in a timely manner.
We look forward to continuing to support you in the future.
Thanks
Team at GAS

Rated 5 out of 5 stars

Boiler check

Excellent service. Easy to book, two timely email reminders. The gas engineer arrived on time, was warm, efficient and polite. All very straightforward and positive.

16 January 2026
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Hi Abigail!
Thank you for leaving us such a lovely review.
I hope we can continue to support you in the future :)
Team at GAS

Rated 5 out of 5 stars

Leaking Boiler

When the Ben arrived he inspected the problem and diagnosed the fault. Due to the proximity of Christmas he made sure he ordered the parts and arranged the repair date as soon as possible - just before Christmas. Very satisfactury outcome.

18 December 2025
Unprompted review
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Reply from Gas Appliance Showroom

Many thanks, Derek,for taking the time to place your review. We are so pleased that you are happy with Ben's work and will pass this excellent review on to him. We would like to wish you a very Happy Christmas and New year - from all the Team at GAS.

Rated 5 out of 5 stars

Reliable company

This is a very well organised, efficient company who turn up and do the job when they say they will ! Very helpful over the years I’ve been using them!

11 December 2025
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Good Morning Sarah
Thank you very much for taking the time to leave us such a lovely review. We're very glad you've had positive experiences with us!
Thanks, Team GAS

Rated 5 out of 5 stars

Great service

Great service, as always, from Sam and the GAS team.

8 December 2025
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Good Afternoon!
Thank you so much for leaving us a nice review.
We look forward to continuing to support you.

Rated 5 out of 5 stars

Grant and Adam resolved the problem…

Grant and Adam resolved the problem efficiently and promptly. Grant goes out of his way to provide a good and thorough service.

4 December 2025
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Good Afternoon Andrew.
Thank you so much for taking the time to leave us such a nice review.
I will ensure your feedback is relayed to Grant and Adam.

Rated 5 out of 5 stars

A very efficient annual boiler service

The engineer, Stuart, who came to do an annual service on the boiler did exactly that, without fuss and was very pleasant to deal with.

18 November 2025
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Thank you for your kind words!
I'm glad our engineers are easy to deal with. We look forward to supporting you further in the future.
Team GAS

Rated 5 out of 5 stars

Excellent service

Efficient and reliable boiler service as always and Adam went above and beyond checking a dodgy thermostat.

11 November 2025
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Good Afternoon!
Thanks for your lovely review.
I'm glad we managed to get you sorted out quickly.
We look forward to continuing to support you :)
Team GAS

Rated 5 out of 5 stars

Reliable, dependable and a pleasure to deal witjh

They have done our servicing for many years and have always been extremely reliable and dependable. We have complete confidence in Adam, the gas engineer who does all our servicing and is excellent as well as being a pleasure to deal with.
So yes, we can honestly very highly recommend the Gas Appliance Showroom!

29 October 2025
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Good Afternoon Mr Strange.
Thank you very much for taking the time to leave us such a lovely review. I will ensure your comments are relayed to Adam when he comes in tomorrow morning.
We look forward to continuing to support you.
GAS Team

Rated 4 out of 5 stars

Turned up on time…

Turned up on time for annual boiler service, professional, friendly and helpful.

15 October 2025
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Thank you for taking the time to leave us a positive review Mrs Williams!
We look forward to continuing to support you through the future.

Rated 5 out of 5 stars

Excellent service as always.,on time…

Excellent service as always.,on time and polite efficient service.

5 August 2025
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Thank you
We are glad you are pleased with our service and thank you for taking time out to do us a 5 Star review with Trustpilot
From The Team at GAS

Rated 5 out of 5 stars

Very helpful engineer

Very helpful engineer, great service.

17 July 2025
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Thank you
We will will pass this feedback back to the engineer concerned and thank you for your comments and taking time out to do us a review.
From The Team at GAS

Rated 5 out of 5 stars

Effective work very kind and helpful…

Effective work very kind and helpful engineer. He was good and commended. We asked something about our pump and He gave nice suggestion. I would like to recommend them again and again.

10 July 2025
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Dear Nanu, thank you so much for your wonderful comments regarding your boiler service with our company. We are so pleased that you were happy with our engineer, we will pass your kind comments on to him. Many thanks for taking the time to place the review, it is much appreciated.

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