The fronds were cut from the Fern Tree despite website clearly stating they would not be cut in summer. That is illegal false and misleading advertising. The bag of grit was burst. 2 banana tre... See more
Company replied
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The fronds were cut from the Fern Tree despite website clearly stating they would not be cut in summer. That is illegal false and misleading advertising. The bag of grit was burst. 2 banana tre... See more
Company replied
Beautiful plants, carefully wrapped for delivery, but what makes the place stand out is fabulous customer service. Great information about the plants, and you can tell they really want you to get the... See more
Delivery fast.I never saw kale plants so well wrapped with airbags My spade arrived separately great quality and this brand a good deal cheaper than elsewhere I ve been dealing with them a few ye... See more
Purchased a number of flowers but had an issue with one of the rose bushes. Sent an email advising I wasn't happy ,Craig immediately replied with an alternative as the one I previously ordered was out... See more
The Garden Shop is Ireland's Leading Online Garden Centre. Buy Best Price Garden Equipment & Supplies on Sale. Super Fast Delivery
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Replied to 25% of negative reviews
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Very happy with The Garden Shop website, customer service and delivery. I had wanted to buy native Irish wildflowers instead of the seed mixes and they had a great selection with very helpful descriptions. Fast postage too. Will be back!
Great selection and prices. There was a slight error on my order but Craig was very helpful and I had a replacement the next day!
Brilliant service, would absolutely recommend!
Best online provider of plug plants,always in excellent condition and they keep you well informed on progress of your order Which is very well packed and protected,,,give star service
Great company I ordered a few plants and they arrived in perfect condition.and I will continue use for a future shopping , great experience .
Great place to shop for all your gardening needs and lovely plants. Top class after sales service by Craig and an onsite horticulturist for any queries or advice.
Everything is fine with one Exception The pet storage container which is brilliant for storing compost
The Lid does NOT fit the bin
Trying to put it on I nearly cracked the back ..its a real pity they don't check these things as the bin is mighty ..its off-putting
Excellent aftersales experience on a greenhouse build. Especially from Craig.
I ordered a plant and it was dispatched very promptly. There was a little issue with the delivery company but The Garden Shop sorted it out in no time and were an absolute joy to deal with.
The plant arrived in perfect condition and was exactly what I wanted.
I will happily buy from them again.
Excellent selection of items, quick delivery and excellent customer service when I had a question about a delivery
Extremely helpful and supportive, I have purchased a lot of items from this company, cannot recommend them highly enough, great support when one item had a small issue and it was replaced immediately without issue the next day!, glad to support this Irish company and better than any other online company I deal with, great service and 100% recommended
Nice plants and quickly sorted out a problem with the courier. Will definitely shop here again.
Went to the shop.. last week...
Very bad customer service... The owner was very rude and abrupt towards me. I will never go there again...!

Reply from The Garden Shop
The courier only delivered half my order, so I emailed the shop asking for help. They responded promptly, dealt with the courier, and the second half of my order arrived the following day. Excellent customer service :)
Great experience using The Garden Shop. Order seed potatoes, Orla, after hear a review on Beechgrove. Couldn't find them in the local nursery up north. Delivered in absolutely great condition, which has not been my previous experience through other online orders. Good job!
The company were very easy to deal with and accommodated changes to instructions perfectly. My bareroot plants arrived promptly and in great condition. They were a good healthy size too.
When I arrived there was a work guy shouting abuse at me in the car park . No clear markings and it was totally empty and I was not in anyone’s way . Poor choice in the person they employed.,if u want to be abused on arrival. This place will do it .
Excellent customer service. Craig is a great help with fast responses to queries. Professional friendly company.
Plants and service are excellent. I have been buying from them for several years now and would recommend to anyone.
Absolutely brilliant service and unbelievable customer support!
I am amazed with the level of customer service that I received from The Garden Shop (Craig). Through no fault of their own, my order was lost by the courier company. Once notified, the guys at The Garden Shop got straight on the case, and kept me up to date all throughout the process. A truly fantastic business to deal with.
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