thefurrynomad.com Reviews 151

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I really like the style of the harness we ordered for out 7 month old puppy, Archie. It looks very suave. We also got him the matching waterproof collar, which looks great. I have been very impressed... See more

Rated 5 out of 5 stars

The Furry Nomad have quality products, we've already bought from them several times and been super happy with not only the quality of the products themselves (Harness Walk Kit and also a Premium Dog B... See more

Company replied

Rated 5 out of 5 stars

I recently bought a replacement collar for my dog, my previous one lasted over *2 years* of daily use with my German Shepherd, who pulls quite hard when she see’s other dogs while walking. And to be... See more

Rated 4 out of 5 stars

So great and versatlie. Held up well with sand, water and all things inbetween. Used as crossed the nullarbor and was perfect to re arrange the car and dogs position to accomodate activities and lugga... See more

Company details

  1. Pet Store

Written by the company

The Furry Nomad specialises in only the most exciting and innovative pet travel accessories. We make it easier for pets to continue to be a part of family life outside the home! We are proudly Australian owned and operated.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

151 reviews

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Rated 5 out of 5 stars

The customer service was amazing

The customer service was amazing. Oscar already had a navy lead walk set and it still looks as good as new! Products are great, well priced and the packaging is beautiful too. I purchased the brown set and the green one - he’s quite the style setter in the park. I always get asked where I got the collar and lead. Love the Furry Nomad!!!!

22 November 2023
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Reply from thefurrynomad.com

Thanks for such a lovely review Jennifer! So glad to hear your happy with our products and service.

Rated 3 out of 5 stars

Dog water bottle

This is a cute and also useful drink bottle. Unfortunately after our outset was submitted we were told the colour we chose was not available. Thankfully customer service was very helpful and we were able to change our order to a different colour. The bottle is great but does seem to leak a bit. I am unsure if this is because we don’t know how to use it properly

28 October 2023
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Reply from thefurrynomad.com

Hi Anna, thank you for leaving a detailed review. Your bottle shouldn't leak at all. When we get new stock we'd be happy to replace that for you. I will add that when you use the slide out bowl, any excess water left in the bowl can sometimes be trapped inside the lid. So just always shake it out after your pooch has had a drink.

Rated 3 out of 5 stars

Be carefulI was happy with the quality of the…

I was happy with the quality of the product however customer service and backup is not good. The harness I purchased was too tight for my dog and when I asked what to do they told me to return it but I am up for the postage. Temu have great quality harnesses for better price and look after their customers if things are not right. This I speak from experience

20 September 2023
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Reply from thefurrynomad.com

Hi Maria, I am sorry to hear you were disapointed with our service. As i mentioned via email - If we didn't charge return postage for customers that ordered the wrong fit, we would struggle as a business to survive. However we proud to still cover the postage for your new item at our expense. All the best

Rated 5 out of 5 stars

Quality products

Quality products. Well designed and well made. Fast delivery.

21 August 2023
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Reply from thefurrynomad.com

Thanks Melody, so glad to hear you had a good experience with us.

Rated 5 out of 5 stars

Excellent Service

The harness design and quality was just as advertised. Made an error in size selection when ordering but there was no problem in arranging the correct one. Very efficient and supportive service. Highly recommended.

23 August 2023
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Reply from thefurrynomad.com

Thanks Peter, so glad we could help.

Rated 2 out of 5 stars

Beautiful collar but way too chunky

Beautiful collar but way too chunky for a small dog. It fit by measurements and in the hole. But looks massive. Wish the was thinner and smaller buckle for the xs size and dog.

10 August 2023
Unprompted review
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Reply from thefurrynomad.com

Hi Lisa, thanks for leaving a review. We'll take your feedback into account for future designs in the XS range

Rated 5 out of 5 stars

Surprising softness

The harness was so soft! It felt so good for my dog!

24 July 2023
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Reply from thefurrynomad.com

So great to hear Diane! Thank you for leaving a review.

Rated 5 out of 5 stars

Great fit

Great fit, well made, very happy!

19 July 2023
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Reply from thefurrynomad.com

Thanks Emm! so glad to hear.

Rated 5 out of 5 stars

Incredible quality harness set

Incredible quality harness set! Website simple easy to use, very fast delivery

19 July 2023
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Reply from thefurrynomad.com

Thanks for the feedback Sara! So glad to hear you had a good experience with us.

Rated 5 out of 5 stars

Reliable and great product

Reliable and great product. Always have the most helpful and fantastic service.

19 June 2023
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Reply from thefurrynomad.com

Thanks Vasuki, Thank you for taking the time to leave a review. So glad you've had a great experience with us

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