The Funded Room  Reviews 3,543

TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Looking at 3,355 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the customer service, noting that support was often unhelpful, unresponsive, and difficult to reach, with some waiting weeks for a reply. People also reported issues with payment processing, including delays in receiving payouts and problems with transactions not being properly recorded or credited. The overall service was frequently criticized for being slow and inefficient, with many feeling that their concerns were not adequately addressed. Conversely, a small portion of people felt that the firm was good and that the payout process was smooth and timely, with some successfully receiving multiple payouts. Some also appreciated the clear rules and found the platform to be smooth and genuine.

What people talk about most

Payment

Clients share negative opinions on payment, with many reviewers reporting issues with hidden rules and... See more

Customer service

Customers had negative experiences with customer service, frequently reporting a lack of proper communication... See more

Response time

Customers consistently note negative experiences with response times, with many reporting that their emails... See more

Service

Consumers find service to be negative, with many expressing deep disappointment and frustration. Reviewers... See more

Product

Reviewers highlight ambiguous aspects of the product, with some praising its great performance and smooth... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Firm is Ohk payout has no issue in the starting i withdrew 2 payouts form it but then they introduced 2 min rule, spreads has increased, so I leave funded room and move to other prop

Rated 2 out of 5 stars

Firm is good , eules are clear and i made a payout of 920 dollars but they do not give my new account . I pay 131.7 usdt for 10k instant account but they say , they do not receive usdt but usdt get cu... See more

Rated 2 out of 5 stars

You have not reactivated Account No. 130145 despite my request. Although the account was previously closed due to toxic trading activities, I have complied with all the rules and requirements prescrib... See more



Contact info

2.4

Poor

TrustScore 2.5 out of 5

4K reviews

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Rated 1 out of 5 stars

Very bad experience

Very bad experience, terminal seems to be bad, candles are not visible properly, orders are not placed where they are placed but are placed somewhere else and the SL is hit more than the SL for which it is placed. I have 400 mbps speed

22 June 2026
The Funded Room  logo

Reply from The Funded Room

Sir, this is not a system or terminal issue. Such behavior is usually caused by an unstable or interrupted internet connection. Please make sure your internet connection is stable and working properly before placing or managing trades.

Thank you
Team TFR

Rated 1 out of 5 stars

Avoid this platform

Avoid this platform, they are full of hidden rules which would affect your withdrawal processes. I tried to withdraw and it wasn't successful, I didn't violate any rules, they just don't allow me withdraw. Well, I gave # ... lvlhsh...# a chance and it was the best decision I took because I have been making huge profits and my withdrawals going smoothly.

29 June 2026
Unprompted review
The Funded Room  logo

Reply from The Funded Room

Sir, please provide your account ID or email address at support@thefundedroom.com . If you are comfortable sharing the details here, you may provide them here as well, so that we can resolve your query as quickly as possible.

Rated 5 out of 5 stars

Hello Everyone !!

Hello Everyone !!! Today i hav received 3rd payment … so there is no issues i hav faced til nw … if u follow the rules properly u wil get paid successfully

29 June 2026
Rated 1 out of 5 stars

I purchased a 2-step $5,000 funded…

I purchased a 2-step $5,000 funded account on March 9th. I passed the first step after two months (in May) and passed the second stage in 10 days. I then received my funded account (ID: 154380) and made a profit of 379 USDT.I registered with Rise Pay, but they did not verify my identity. I submitted a payout request on June 15th and received a Sumsub verification link. I uploaded all the required documents, but they told me they could not verify me.Because my KYC was not completed, I did not receive my payout. Additionally, the TFR team refunded my $36 fee and closed my account. I understand not receiving the payout if KYC is incomplete, but I do not think it is fair that they closed my account.Now, my Rise Pay KYC is finally complete, but I cannot resubmit my payout request because my account is already closed."

29 June 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

Their support team hardly replies..

Their support team hardly replies... I wanted their support team to check my funded accounts if they have breached or not cz my daily losses were near to the daily loss limit but never crossed it... But i saw many posts that their accounts were breached for the daily loss limit rule,but they also hadn't crossed the daily loss limit... But the funded room breached their accounts adding spread or execution impact... And the worst thing is the funded room is breaching the accounts just before 1-2 days of payout or on the day of payout, thought the violations took place many days ago... If the violation did take place, then why not informing the account owner at that moment!? Such rubbish...

For those reasons,i wanted to check out both of my accounts now if they have breached hiddenly or not... But their customer service didn't pay heed to me... I requested them many times to check but i got no response... Ig they love to play with the emotions of us to breach the account suddenly just before payout... I had a lot of trust on mayank sir... But i have lost it... Whatever this was my review regarding their support team... My email:

Dear funded room,

I want you to check if my two funded accounts have been breached or not? I'm talking about the day lost the most (2026-06-22)... on the 164291 account, i lost 139.71 usd in a single day and on 168953 account, i lost 147.02 usd in a single day... According to my portfolio and daily loss limit, I'm safe... I haven't breached... And i also asked 3 times you guys that if those accounts have been breached hiddenly or not? But every time you guys told me that both of the accounts are safe and they haven't any reason to be breached... But today i saw a guy's post on X with proof claiming that his daily loss was near to daily loss limit but it didn't cross the daily loss limit... but you guys breached his account adding the spread / execution impact!! I'll attach that proof too... so my question is why that spread or execution impact will be counted separately? Cz when we place a trade already the trade opens in negative... spreads are cut at that moment... so why the spread or execution impact will be counted separately? No other prop firms do that... is it a new way to breach the accounts forcefully? We had a lot of trust on mayank sir... but honestly we have lost that trust... because we saw accounts to be breached just before the day of payout or on the day of payout claiming "Toxic trading"... legit propfirms never do that... I want to believe in the funded room too... but you guys activities don't let us to do that... whatever please check if both of my funded accounts have been breached on the day i lost the most or not? I hope you guys will understand the day I'm talking about after looking into my portfolio... please do tell me now if those are breached or not considering the spread/execution impact!!! Please do let me know if they have been breached or not clearly!! Cz i don't want any drama if i become eligible for payout... Though previously 3 times, you guys told me that my accounts were safe... but then i saw the spread/ execution impact concept you guys are applying for breaching the accounts...So i respectfully ask you to check both of my funded accounts...

And also please tell me why you're guys deducting the profits of those trades closed under 2 minutes? If that's the case then why isn't it mentioned in the rules? These are serious allegations... Please do clarify it...

" IF YOU GUYS FIND ANY VIOLATION THEN LET ME KNOW NOW AND BREACH THE ACCOUNT !! BUT I DON'T ANY DRAMA BEFORE OR DURING PAYOUT."

My accounts id: 168953 , 164291

28 June 2026
Unprompted review

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