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The Forgotten Toy Shop Reviews 

432
•
TrustScore 5 out of 5

5.0

Toy Store
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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful range of traditional toys and unique products available for buyers of all ages. Consumers note that items are beautifully packaged to prevent any damage during transit and always arrive very quickly. People also mention the extremely helpful and friendly service provided when speaking directly with staff over the phone. Buyers appreciate the prompt communication, very easy ordering process, and wonderful attention to detail with every single purchase made. Reviewers consistently state they would happily recommend the shop to others and look forward to buying again very soon.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting great value and competitive... See more

Delivery service

Clients share satisfaction regarding the delivery service, frequently highlighting the promptness and... See more

Service

Users describe satisfaction with service, highlighting promptness and efficiency. Consumers consistently... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the items received.... See more

Order

Customers had positive experiences with order, highlighting easy ordering processes, great communication, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have just received two hand puppets from this shop’s eco Puppet Buddies range. I couldn’t be more pleased with them! Made from 100% recycled materials, they are just right for my 3 year old grandso... See more

Rated 5 out of 5 stars

The only supplier who had exactly what I wanted and when I spoke to Karen, delivery was arranged and carried through without any problem. The item I ordered was lovely and the receiver of the gift was... See more

Rated 5 out of 5 stars

I ordered various toys for my daughter’s 1st birthday. Really happy with the quality of the toys and they arrived very quickly. Great communication from Karen too. Thank you, I will definitely be orde... See more

Rated 5 out of 5 stars

Good range of items for stocking fillers. As described and pictured on the website - seem to be good quality. Order was acknowledged, despatched and received without delay. Great service. Thank you... See more

Company details

  1. Toy Store
  2. Childrens Book Store
  3. Children's Toys Store
  4. Game Store
  5. Gift Shop

Written by the company

A small independent toy store, bringing you the best quality traditional toys and games for the young (and young at heart!). At The Forgotten Toy Shop you can find a wonderful range of wooden toys, pocket money toys & games, family board games, soft toys, puppets, arts and craft kits, pretend play, outdoor toys, dress up and so much more. All perfect for timeless, traditional, imaginative, creative play. Bringing back the magic of childhood play.

Contact info

5.0

Excellent

TrustScore 5 out of 5

432 reviews

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5.0

All reviews

(432)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Karen has created such a magical toy…

Karen has created such a magical toy shopping experience, if you can get to her shop in person you’ll be rewarded by a great selection of traditional merchandise for all ages and service with a beaming smile, always a pleasure to visit and purchase from The Forgotten Toy Shop!

4 November 2025
Unprompted review
Rated 5 out of 5 stars

I ordered various toys for my…

I ordered various toys for my daughter’s 1st birthday. Really happy with the quality of the toys and they arrived very quickly. Great communication from Karen too. Thank you, I will definitely be ordering more in the future.

23 September 2025
Rated 5 out of 5 stars

Really positive experience

Really positive experience, I spoke with the lovely shop owner on the phone and she posted the item out immediately after our conversation! Really lovely item as well.

22 August 2025
Rated 5 out of 5 stars

Delighted to find this gem of a…

Delighted to find this gem of a nostalgic toyshop! The perfect birthday gift for the young at heart, with fantastic and personal customer service, quick delivery and beautifully gift wrapped. Couldn't recommend more!

7 August 2025

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