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The Fleece Company Reviews 

4,672
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 4,313 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality and softness of the products, often highlighting the natural materials like cotton for their breathability and comfort. Many reviewers find the blankets ideal for various uses, especially in warm weather, appreciating their ability to regulate temperature and provide a snuggly feel. People consistently recommend these products for their overall amazing quality. However, some customers also noted significant discrepancies in product sizing, with blankets often running smaller than expected or advertised dimensions not matching standard bed sizes. Additionally, a few other people also felt that delivery could take a long time, with some orders experiencing significant delays. Some people also mentioned issues with order fulfillment, such as receiving incorrect items or colors, and found the return process challenging due to high costs and international shipping requirements.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing satisfaction with the softness,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the softness, thickness, and overall... See more

Order

Reviewers highlight ambiguous aspects of order, with some finding the ordering process easy and quick,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting quick and smooth... See more

Price

Customers consistently note ambiguous experiences with price, with many reviewers expressing dissatisfaction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the quality of the blanket! Justine was a great help because the King size blanket was too small for our regular size King bed. She helped me to replace it with the XL King blanket. I reco... See more

Rated 4 out of 5 stars

I ordered 2 of these muslin blankets for the hot weather and they are great. They wash well and keep you lovely and cool at night. Have just ordered 2 more on a get one free offer in a bigger size. Un... See more

Rated 4 out of 5 stars

When previously purchasing your muslin blankets, they took a long time to arrive. I’m hoping these may be speedier. Blankets are nice quality though.

Rated 4 out of 5 stars

Hopefully it's a nice light blanket. Husband needs very light coverage at night. Ordered for a regular size blanket for our twin beds.

Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(4,672)

4,529 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I absolutely loved dealing with this…

I absolutely loved dealing with this company, orders are delivered quickly and smoothly, the products are amazing. I have ordered 4 of the muslin throws now, and being menopausal, at night they have been a God send, only problem is that my children keep stealing them, so I will have to order more. thank you for being one of the better shopping experiences that I have had. highly recommend this company and their products

13 July 2026
Unprompted review
Rated 3 out of 5 stars

I detest the pressure sales when going…

I detest the pressure sales when going through the check out. The box asking me if I wanted to as some pillows would not close, and there was no x on it for me to close it, so I had to navigate around it to complete my order. Super annoying!

13 July 2026
Unprompted review
Rated 1 out of 5 stars

I ordered 2 x shawls

I ordered 2 x shawls. these are very poor quality. Would not recommend these shawls. The fabric looks like a blanket. Very dissappointed.
They were supposed to come with a free blanket which i did not receive.

14 July 2026
Unprompted review
The Fleece Company logo

Reply from The Fleece Company

Hi there,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.

We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team at angie@thefleececompany.com and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.

— The Fleece Company Support Team

Rated 1 out of 5 stars

Don’t get fleeced by this scammy business

I ordered 4 blankets. The photos are deceptive and the product quality is poor. They claim to be a US company and promise an easy return process — don’t believe it, they require you to ship returns to Germany even though the products shipped to me from a US address. They also refused to provide an invoice or receipt for my purchase.

10 July 2026
Unprompted review
The Fleece Company logo

Reply from The Fleece Company

Hi there,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.

We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team at angie@thefleececompany.com and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.

— The Fleece Company Support Team

Rated 1 out of 5 stars

The king size gauze blanket is not king…

The king size gauze blanket is not king size. Even if i stretch it I can't reach 80 × 90. Very unsatisfied.

13 July 2026
Unprompted review
The Fleece Company logo

Reply from The Fleece Company

Hi Sharon,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.

We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team at angie@thefleececompany.com and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.

— The Fleece Company Support Team

Rated 5 out of 5 stars

Love my blankets

Love my blankets. I had a small issue, but Nina resolved it for me in a very satisfactory way. She was prompt and helpful and honestly it was better customer service than I expected.
But the blankets are so soft and pretty and perfect replacements for duvets when it’s super hot.

13 July 2026
Unprompted review
Rated 2 out of 5 stars

It was very difficult to order

It was very difficult to order. The order kept coming up wrong. After about 5 attempts I was able to order the fleece blankets. I am hoping my order is correct when it arrives.

13 July 2026
Unprompted review
The Fleece Company logo

Reply from The Fleece Company

Hi Sue,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.

We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team at angie@thefleececompany.com and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.

— The Fleece Company Support Team

Rated 5 out of 5 stars

Good Customer Service Experience

Sara's response to my concerns about my blanket was prompt and addressed my issue directly.
Instructions were simple and Sara's reply timely and easy to follow.
Thank you to The Fleece Company for your consideration.
Bev C

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Sun burn

I got a sun burn on my back. When I went to bed I put my fleece blanket on my back and was able to sleep all night and the blanket kept me cool and didn’t bother my sun burn. It was wonderful.

12 July 2026
Unprompted review

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