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The Fleece Company Reviews 

5,818
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, finding them comfortable and well-made, often highlighting the use of natural materials like muslin. Many people also found the ordering process straightforward and efficient, appreciating the attractive prices and various deals, including buy-one-get-one-free offers. However, some customers also noted issues with product sizing, reporting items arrived significantly smaller than advertised. A few other people also felt that product colors did not always match descriptions or expectations, and some reviewers experienced problems receiving only one item instead of two from BOGO offers. Additionally, there were mentions of high shipping costs and extended delivery times.

What people talk about most

Product

Consumers find product experiences to be ambiguous, with many expressing dissatisfaction regarding product... See more

Quality

Customers consistently note positive experiences with quality, praising the gorgeous colors, softness, and... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the ordering process easy to navigate... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many expressing apprehension about delivery... See more

Price

People report ambiguous experiences with price, with some finding prices reasonable and even phenomenal,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My buy one get one free order kept defaulting to two of the same colour when I repeatedly chose different colours. Had to re-start order several times to get the two different colours I wanted. That s... See more

Rated 4 out of 5 stars

So far the ordering experience has been easy and problem-free. I liked the discount offered for an additional set of pillowcases at 40% off after placing the initial order. I can't vouch for the blank... See more

Rated 4 out of 5 stars

I have not received my blankets yet so I can’t speak on that yet but the ordering process was easy enough and I love a buy one get 1 free offer. One negative though your timer on my special offer for... See more

Rated 4 out of 5 stars

The blanket I ordered came arrived much smaller than the size listed on the website. Contacted customer service and after a few emails and pictures, Justine took care of the problem and a new blanket... See more

Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(5,818)

5,359 reviews in the last 12 months

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Rated 3 out of 5 stars

It was fine overall

It was fine overall, however, I found it annoying to be told you’d get a deal if signed up with email/phone, only to find out the “free” deal is the same one that is already on the site for everyone regardless. I also didn’t like not being able to find out what the shipping would be until I checked out. I’m hopping it won’t take too long for my items delivered.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Lovely products

Lovely products, great deals and coupon codes available makes me want to shop with you moving forward to fill my home. Thanks!

31 July 2026
Unprompted review

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