First time taking a course with The Fitness Group. As it is an online course I contacted customer support multiple times. The team has been great, and Mel, the Head of Learner Support, has been a... See more
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Written by the company
The Fitness Group is the Leading Fitness Education Training Provider with teams based in the UK, Europe and The UAE. With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. At The Fitness Group we offer a wide variety of industry leading Personal Trainer, fitness and health education courses. Our industry leading courses are internationally recognised qualifications that meet CIMSPA and REPs UAE standards. We have locations throughout the UK, Europe and The UAE that offer full-time, part-time, and supported online study options. If you study online you can submit your practical assessments via video or you can book face-to-face tutor support. We are trusted by some of the most prestigious organisations to train and educate their teams and we support the recruitment of fitness professionals for all major gyms here in the UK and in The UAE. Our team are looking forward to supporting you.
The Fitness Group Education
Written by the company

- The Fitness Group is the UK’s Leading Fitness Education Training Provider
- With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. We provide the very best fitness education experience for our students. Our ethos is centered on you, and throughout your journey you will have your own assigned tutor for support. Our students are at the heart of everything we do and this is what separates us from everyone else. We hope you enjoy reading our reviews from our former and current students.
Contact info
United Kingdom
- 03301758209
- info@thefitnessgrp.co.uk
- thefitnessgrp.co.uk
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This company has an impressive ecosystem
This company has clearly built an amazing ecosystem of operations and staff that streamlines all communications and activities to make students’ lives as easy and straight forward as possible. Because… who needs extra stress when learning new skills and knowledge is already heavy enough!? I see this organisation as a true modern powerhouse, with quality teachings and quality user experience. Not to mention all the right industry contacts in the right industry places for all their graduates.
Amazing experience!
I had Lorena as my tutor throughout my Level 3 Mat Pilates course and she was amazing! She was so helpful, answering any questions I had about the course or the work. She also provided such quick feedback and marking of my LAP. Really happy with the experience and so pleased to now be qualified! :)
I completed the Science of Recovery…
I completed the Science of Recovery course and it was great! Provided coursework was easy to follow, went into a good amount of detail and the assessment was simple to complete and get real feedback on. Many thanks!
My advisor Jessie was amazing
My advisor Jessie was amazing , she explained everything very clearly , put me at ease and kept me focused throughout. Can't recommend enough
Self Study whilst working Full Time
I’ve just spent the last 7 months studying Level 3 Mat Pilates with The Fitness Group. I have a full-time corporate career and was cautious about taking on this commitment while working full time. I shouldn’t have ever doubted myself—the support, materials, and communication provided throughout the journey were outstanding. Allie was always prompt, professional, and reassuring. Thanks for helping me create a retirement plan.
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I had an excellent experience with The Fitness Group from start to finish. My Careers Advisor, Warren Draper, was incredibly helpful, professional, and supportive throughout the enrolment process. He answered all my questions, explained everything clearly, and made the whole process simple and stress-free.
Warren went above and beyond to make sure I felt confident about starting my course, and his friendly approach made a real difference. I’m very grateful for all his help and would highly recommend The Fitness Group to anyone looking to begin their fitness career. Thank you, Warren, for your outstanding support!
Jaz was very helpful and gave a quick…
Jaz was very helpful and gave a quick response to any questions
This is the reason I booked the course
Jessy was a great help.
Reformer Pilates instructor course.
Evan made this Reformer Pilates instructor course an enjoyable and knowledgeable experience. He has a positive and supportive attitude. He gave me confidence in my future in being an instructor. Thank you.
I have just signed up to start my…
I have just signed up to start my course. With thanks to Warren for going through all the options with me to go with the most suitable course for what im looking for once ive qualified .
Customer service officer Warren was…
Customer service officer Warren was absolutely brilliant. I threw loads of questions at him . He dealt with them patiently and effectively.
Hence I have signed up to do a FA course with intention later to sign up for a Mat reformer pilates training all over three days 😀
Thank you Warren.
I’ve had a fantastic experience with…
I’ve had a fantastic experience with the support I’ve received from Mel, the Head of Learning Support. She has been incredibly proactive, taking the time to understand my situation and offering me different options for my course.
Mel has been approachable, responsive, and genuinely helpful. She went above and beyond to provide guidance, making everything much less overwhelming. Thank you so much.
Rosie was very helpful and engaging…
Rosie was very helpful and engaging during the sign-up process. In a normally pushy field, Rosie was helpful and accommodating without drifting into the hard sell. She made the effort to adapt their listed course to better suit my goals.
Did not finish my course
Did not finish my course. Everything was fine, up until I did my theory test which was good, then I did the videos to submit, with questionnaires they provide (template). Received feedback to need to do the videos again, and given same template with ADDED questions manually.
People don’t have time running in and out of gym for someone’s course. I work as a manager 45h a week + training + online coaching. Still paying for the course, which is a bummer but there you go, take the money, that’s what it’s all about.
Remus was great!
Remus was very helpful during our call, and went through all of the work in great detail and explained all the questions and queries I had.
From the outset The Fitness Group have…
From the outset The Fitness Group have catered for everything I could ask. I was able to discuss and book four online courses with significant discounts (Jaz 😊 👏🏼) Online courses are much more convenient for me and less expensive. I had a follow up call today with (Jessy 😊👏🏼) who put my mind at ease regarding timelines and has made herself available to reach out to throughout my courses. I’m looking forward to learning, gaining knowledge and understanding prior to becoming a fitness instructor. 💪 🚵♀️🏋️♂️
Outstanding Learning Experience with Excellent Learner Support
I recently completed the Level 4 Lower Back Pain course with The Fitness Group, and I can genuinely say it has been one of the most enjoyable and professionally delivered CPD courses I have completed.
The course was extremely well structured, evidence-based, and practical. The manuals were comprehensive, easy to follow, and presented complex topics in a way that was both engaging and directly applicable to real-world coaching. I particularly appreciated the strong emphasis on safe practice, clinical reasoning, the biopsychosocial approach, and designing evidence-informed exercise programmes for clients with chronic non-specific low back pain.
The assessment process was straightforward and well organised, with clear instructions, marking criteria, and resources that made it easy to understand what was expected. Everything flowed smoothly from the course content through to the final assessments.
I would also like to give special recognition to Ricky from the Learner Support Team. Throughout the course, every question I had was answered promptly, professionally, and with genuine willingness to help. His communication was always friendly, reassuring, and efficient, making the whole learning experience even better. It's clear that learner support is something The Fitness Group takes seriously, and Ricky is an excellent example of that.
Overall, I have been extremely impressed with both the quality of the education and the level of customer support. Based on this experience, I will definitely be returning to The Fitness Group for future qualifications and CPD courses, and I would have no hesitation recommending them to other fitness professionals looking to continue developing their knowledge and skills.
Thank you to Ricky and the entire team for providing such a positive learning experience.
Highly recommended!
Amazing Group and Supper supportive
The Fitness Group has been fantastic throughout the course. Everyone has been incredibly helpful, supportive, and encouraging. My instructor, Lorena, was amazing—she was knowledgeable, informative, and always willing to help. She explained everything clearly, provided great guidance, and made the learning experience enjoyable. I really appreciated her support and would highly recommend both The Fitness Group and Lorena as an instructor.
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