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The Felt Box Reviews 

851
•
TrustScore 5 out of 5

4.9

Craft Store
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Review summary

Created with AI, based on recent reviews

Looking at 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, especially the wool, noting its vibrant colors and ease of use for felting projects. Many people appreciate the extensive choice of wools and tools, finding everything they need for their crafting needs. Reviewers also highlight the competitive and reasonable pricing, offering good value for money. The delivery service receives frequent commendation for being fast, prompt, and well-packaged. Customers consistently report excellent service, noting good communication and efficient handling of orders, even when minor issues arise. Many express satisfaction with their overall purchasing experience and intend to return for future supplies.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the excellent wool, its vibrant... See more

Quality

Customers consistently report high satisfaction with the quality of products, particularly praising the wool... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the prompt and fast delivery... See more

Service

Users describe positive interactions with service, consistently highlighting its efficiency and speed.... See more

Price

Consumers find price to be positive, consistently reporting that products are affordable, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with my first purchase from Feltbox. Fast delivery, good communication & great choice of wools & tools. Prices are very competitive & quality products. I’m new to needle felting and I’... See more

Rated 5 out of 5 stars

Lovely carded wool, the colours are beautiful. Also bought flat 100% wool felt for needle felting pictures and it is so much better than the squares I previously purchased from Amazon, there's... See more

Rated 5 out of 5 stars

The Feltbox didn't have everything I ordered in stock but very kindly advised me they had an alternative fibre. As soon as let them know what I wanted as a replacement, I received a refund because of... See more

Rated 5 out of 5 stars

Very fast delivery. Haven't opened the package yet as my wife would be too tempted to open the individuals pieces now :D We have no doubts about the quality of the Advent set based on previous transa... See more

Company details

  1. Craft Store
  2. Hobby Store
  3. Wool Store

Written by the company

The Felt Box has been selling a huge range of carded wool, tools, felting materials and specialist fibres for all your needle felting needs since 2010. We provide quality products, value for money, quick shipping and excellent customer service. As a small business, with an excellent reputation, we are lucky enough to build strong and lasting relationships with our customers.

Contact info

4.9

Excellent

TrustScore 5 out of 5

851 reviews

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4.9

All reviews

(851)

149 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Sample cards are great

Being able to get sample cards is so helpful! It’s so much easier to decide what colours I want/need. I’ll definitely buy from them again.

28 July 2025
Rated 5 out of 5 stars

Excellent supplier

Just getting back into felting after a few years...it's great to find everything I need to start up again from a very wide choice. A good selection of mixed and colour themed packs as well as individual wools. Delivery is quick too so very pleased.

28 July 2025
Rated 5 out of 5 stars

Great choice and quality

It is always a risk buying crafting materials online but I’m so pleased to have found The Felt Box as the wool is great quality and perfect for felting.

1 August 2025

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