The Farmer's Dog Reviews 

1,673
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the product, noting significant health improvements and increased energy in their pets, who eagerly enjoy the food. The compassionate and responsive customer service and helpful staff are frequently highlighted for providing personalized support and quick assistance. However, some people mentioned concerns regarding the price, finding it expensive or noting unexpected increases. A few others felt customer service could be inconsistent, with some experiencing unhelpful responses or delivery issues. Additionally, a small group of customers reported their dogs either disliked the food or experienced adverse health reactions.

What people talk about most

Product

Users describe positive interactions with the product, with many pet owners reporting that their dogs... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the food as fresh, healthy, and... See more

Customer service

People report positive experiences with customer service, highlighting the team's responsiveness,... See more

Staff

Customers consistently note positive experiences with staff, praising their helpfulness, kindness, and caring... See more

Price

Reviewers mention ambiguous feedback about price, with some finding the food pricey and costly compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When Kona was on H**l's Sci Diet Digestive formula, she had large bowel movements and went much more frequently. About every six weeks, she'd have a severe bout of diarrhea. At night, while she was... See more

Company replied

Rated 5 out of 5 stars

My dog Angus absolutely loved his meals from Farmers Dog he loved the taste of. I believe that using this food kept him healthier and definitely happier than regular dog food. This is the most compa... See more

Company replied

Rated 5 out of 5 stars

Truly the best company and the Farmers Dog team has helped us for the following - food when traveling - emergencies (replaced when electricity went out) - exceptional customer service and genu... See more

Company replied

Rated 5 out of 5 stars

My Belgian Malinois was overweight unhealthy lethargic and weighed 100 lbs when we started Farmers Dog in June 2024. In just under 2 years he is maintaining a weight around 65 lbs and is healthy happy... See more

Company replied


Company details

  1. Animal Feed Store
  2. Pet Store

Written by the company

A smarter, healthier dog food: 100% human-grade food, pre-portioned and delivered to your door. Better for them, easier for you.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(1,673)

187 reviews in the last 12 months

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Rated 5 out of 5 stars

So amazing during our time of grief

We have been feeding our dog Koda, Farmers dog for the past couple years. Unfortunately, two weeks ago he passed away, just shy of his 16th birthday. We had him since he was four months old so it was a devastating loss for our family. We had just ordered his next box of food so my daughter called Farmers dog to cancel the next orders. They so generously credited us back all the packets he had not eaten and said for us to donate them. We we’re so surprised and touched by that generous offer, so understanding and considerate of what we had just gone through. Several days later, a package showed up on our door. It was a beautiful plant and when we opened the card, it was from Farmers dog sending condolences on the loss of our family member. I was so deeply touched and impressed with this company. Instead of being upset that they were no longer going to have the revenue of a customer, they knew the grief we were going through and truly were compassionate . What a refreshing way for a company to operate. In this day and age,it is so rare and truly amazing! Thank you for not taking care of our dog Koda for the past several years, but for taking care of our family during our time of grief.
Thank you, The Arellano Family

27 May 2026
Unprompted review
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Reply from The Farmer's Dog

We’re so sorry for your loss. Sixteen years is something incredibly special, and Koda will always be an important part of your family’s story ❤️ We’re grateful we could support you in a small way and are keeping your family in our thoughts.

Rated 5 out of 5 stars

Great Customer Service

I’ve had my pup on the farmers dog food for about two years. At 12 years old, he still has a pep in his step and is keeping his weight steady. I have never had an issue with the farmers dog delivery. It’s always come on time and frozen solid. Unfortunately, this last delivery some of the food had defrosted. The customer service department was wonderful. They took care of this situation made sure we had plenty of food on hand and would not run out until a new order was processed. I can’t tell you how pleased I am that we switched from kibble to the farmers dog. it’s a little more expensive, but it is well worth it. kudos to the customer service reps.

29 May 2026
Unprompted review
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Reply from The Farmer's Dog

We love hearing that your pup is still full of energy and feeling great at 12 years old! We’re sorry that the shipment didn’t arrive in perfect condition, but we’re so glad our team could get everything sorted out quickly and make sure your dog didn’t miss a meal.

Rated 1 out of 5 stars

Staff is totally unknowledgeable

Staff is totally unknowledgeable. It looks like they are taking information on your dogs and will tailor the package. Both my dogs have health issues. Both came back with the same recommendations (different only in quantity of food because of their weight and activity level) and if purchased would have made their health conditions worse. One was minor - a food allergy. The other would have caused her to have bladder stones requiring surgery. This was one of the health conditions I selected (oxalate stones) from their list and yet they still selected a high protein diet for her. High protein diets should be avoided in dogs with oxalate stones. I wrote back several times and they said that I can always change and tailor my selection of food and that their protein is high quality. Quality doesn’t matter; human grade doesn’t matter. High protein foods should not be given to dogs with oxalate stones or those prone to them. Never. They totally missed the point that they should never have recommended the food they did in the first place. After going back and forth with them 4 times, I decided I needed to write a review and let the world know that they mechanically crank out their recommendations without thought. If you think you are getting something tailored because they ask about health conditions, you are being fooled.

25 May 2026
Unprompted review
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Reply from The Farmer's Dog

We appreciate you reaching out about your experience. We're truly sorry for any confusion that may have occurred during the sign-up process. I hope it is reassuring to know that we work closely with our board-certified nutritionists to ensure we offer the best meal plans for the health and well-being of all the dogs in our care while also allowing you to update recipes at sign-up based on your dogs' health needs and preferences.

While we don't currently offer specialty diets, many dogs who've experienced similar issues are currently doing very well on our fresh food. However, we always recommend checking in with your vet to see if our meal plans could be a good fit. We understand you’ve already been in touch with our team, but please don’t hesitate to reconnect with us if there’s anything further we may assist with — our door is always open.

Rated 5 out of 5 stars

They are the best!

I recommend the Farmer’s Dog to anyone, not just for the amazing food, but also the care and support of all the people in the company.

Their food is amazing and our dog Copper loved it! We took a risk because he was a picky eater. But he loved the food, and we noticed his stomach issues, breath, and coat all improved. He also LOVED the Snapsticks and got more excited for these than his other treats!

While I haven’t needed customer service often, I did notice the dedication they put into the quality of their products and being available for support.

Along with all that, after our beloved Copper had passed, I received an email shortly after I cancelled the meal plan that expressed sympathy and confirmed my meal plan was cancelled. But then a few weeks later, I received a handwritten sympathy card from them. It further highlights their dedication as well as the care they have for all dogs and their families.

Seriously, give them a try! They truly have amazing food and an even more amazing team to support you!

25 May 2026
Unprompted review
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Reply from The Farmer's Dog

Our hearts go out to you. Copper sounds like such a special dog, and we’re so glad he loved his meals and treats so much. We’re honored we could be a small part of his life and bring some comfort to your family ❤️

Rated 5 out of 5 stars

We have been using Farmer’s Dog for our…

We have been using Farmer’s Dog for our two cockapoos Molly and Charlie for a couple years now. Prior to Farmer’s Dog, Molly (7 year old) was over weight and had stinky breath. We switched hoping to help Molly get to a healthier weight. Two years later, bad breath is totally cleared up, she is at a healthy weight, and has so much more energy (not an exaggeration). Both Charlie and Molly love their food.
In addition, the customer service is amazing. I used the chat and spoke with Angel to make a last minute change to my next order. I had questions about my changes and also needed to alter some delivery dates. Angel handled it all like a pro, and made sure all of my questions were addressed.
I have recommended Farmer’s Dog to family and friends and will continue to do so. I really believe in this dog food, and the stellar service is the cherry on top!

21 May 2026
Unprompted review
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Reply from The Farmer's Dog

Reading this makes our day! We’re so happy to hear Molly is thriving and feeling more like herself again. Also love hearing that Angel was able to help make those last-minute changes smoothly for you.

Rated 5 out of 5 stars

No longer a picky eater

My dog used to be a picky eater with stomach problems. Farmers Dog is high quality food that he loves. His coat is softer and he no longer has stomach problems. He loves all varieties and he loves the treats as well. The price is well worth it to see him so happy and healthier with his food.

21 May 2026
Unprompted review
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Reply from The Farmer's Dog

It makes our day to know your dog is living his best life—we're honored to be able to spend mealtimes with him 🧡

Rated 5 out of 5 stars

A satisfied customer's 5 star review.

I have been feeding my dog Sandy the Farmer's Dog food since Feb 2023 and she has never had any problems. I give her the turkey because it is the lowest in fat. My dog is 15 yr old and still gobbles up every dish of food. I don't have any problems with the shipping since we are on a "will call" plan with them. No automatic shipments for us. We call them when we need more food and it ships within a few days. They always notify us when it's shipped. We plan to continue feeding our dog your food for as long as she is with us. 5 stars for Farmer's Dog.

19 May 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you for your kind words and for being with us these past few years ❤️ We’re so happy Sandy is doing well, loving her meals, and continuing to thrive at 15 years young!

Rated 1 out of 5 stars

STANK BUTT JUICE X10000

BUTT JUICE! If your dog has ever had stank butt before… be prepared… it actually sprayed all over my friend’s leg, my couch, and blanket all at once. My dogs but juiced occasionally it’s something I am totally okay with because they take care of themselves. I know they are butt juicing bc they aggressively attack their butt and then it stinks for a little. Then it goes away. HOWEVER, this food is like supplementing your dog with an OD amount of salmon oil that they don’t need in the first place. They have been attacking their butt and spraying stink oil non stop. This is after two weeks I only give them a half portion daily split in the morning and evening with their original kibble. Wellness brand kibble A1, this… is an expensive way to spend an excess of time cleaning EVERYTHING including yourself. I have also made my dogs food before and they never experienced this issue and their energy levels, bmi, and coat were gorgeous. Don’t let them fool you. Save your money.

17 May 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you for sharing your feedback with us, Hannah. The health, well-being, and safety of every pup we're entrusted to feed is our highest priority.

Hopefully it's reassuring to know all our recipes are formulated by Board-Certified Veterinary Nutritionists to be 100% complete for all healthy pups. With this, every ingredient in each of our recipes is selected for its nutritional value and works alongside other ingredients to form a fully-balanced, human-grade recipe that meets a dogs' nutritional needs, including salmon oil.

That said, we'd love to provide you with any support we're able. We're available 24/7 so you can connect with us anytime by emailing us at care@thefarmersdog.com — we're here to help!

Rated 5 out of 5 stars

Amazing service

Great company!! Easy setup and delivery. Great customer service with excellent follow through. Outstanding product.

27 February 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you for your kind words! We're always here if you need us 😊

Rated 5 out of 5 stars

I can’t say enough good things about…

I can’t say enough good things about The Farmer’s Dog. I saw their ad during the Super Bowl a few years ago, signed up for the 30 day trial, and have never looked back.

Even through we were feeding our dog supposedly super high quality kibble, our vet kept telling us he was overweight, so we were feeding him less and less and it didn’t feel right. He was clearly hungry all of the time and we felt terrible about it.

When The Farmer’s Dog trial pack showed up (right on time as it always does) our dog was so surprised that this food was actually for him that he hesitated before eating it and then I think it blew his mind.

Within a week, the difference was obvious. He was satisfied, happy and drinking much less water. Feeding is easy and takes no prep other than remembering to thaw the packs (unlike trying to make kibble palatable with water and additives).

At the end of the 30 day trial, he was 1/3 of way to his goal weight so the decision to continue was an easy one. 3 months in the vet was amazed at how healthy he was, and at the perfect weight, which he has maintained.

The Farmer’s Dog staff are so great that they will actually personally respond to my texts, make sure everything is great, and take the time to show that they care.

I sincerely think this company is exemplary and focuses on always improving their service and product quality.

Thank you to The Farmer’s Dog for taking care of us and our amazing pup! I would select 6 stars if I could!

14 May 2026
Unprompted review
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Reply from The Farmer's Dog

We absolutely loved reading this! The image of your pup realizing the food was actually for him made our day. We’re so happy he’s thriving, maintaining a healthy weight, and feeling his best 🎉

Rated 5 out of 5 stars

Above and beyond service

I can’t say enough great things about The Farmer’s Dog — both the product and the people behind it.

After a stressful international move, my dog completely lost her appetite. I tried everything, including cooking for her myself, and nothing worked. The moment I switched to The Farmer’s Dog, she was hooked. It was such a relief to finally see her eating happily again, especially during an already overwhelming time.

But what really sets this company apart is their customer service. They genuinely go above and beyond. Once, when I was heading out of town and realized my shipment timing wouldn’t work, I reached out hoping for a simple reschedule — and they made it happen without any hassle. It was one of those rare moments where a company actually treats you like a person, not just an order number.

29 December 2025
Unprompted review
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Reply from The Farmer's Dog

Thank you for such thoughtful words. We know stressful changes can really affect dogs, so it means the world to hear your pup found joy in mealtime again. We’re also happy our team could make the shipping situation easy and stress-free for you.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ The Food That Gave Me Two More…

⭐⭐⭐⭐⭐ The Food That Gave Me Two More Years (& counting!) With My Girl

I want to start by introducing you to Dipsy Doo — my sweet, strong-willed, 13-year-old miracle of a dog who has been the light of my life for over a decade. When she was 11, she suffered a hospitalizing case of pancreatitis. She fought through it like the warrior princess she is, but the real challenge came after: post-pancreatitis dogs must follow a strict low-fat diet for the rest of their lives.

I dutifully started her on a bland diet, then transitioned to a prescription low-fat canned food. That lasted about a week. My girl is used to the finest things in life, and this food looked, smelled, and I can only imagine tasted like gray sludge. She refused it entirely. I tried topping it with low-fat fish, chicken, beef. I tried treat dust, dried toppers, even gravy. Nothing worked. I watched my baby girl turn her nose up at every meal, and I was terrified she would waste away.

Then, enter my brilliant, problem-solving boyfriend — the smartest man I know — who suggested The Farmer's Dog. I never in a million years imagined a fresh food subscription could meet prescription-diet criteria, but I checked the nutrition label and sure enough, it did! We ordered the free trial, held our breath… and Dipsy Doo ate every single bite. She LOVED it. And her tummy tolerated it beautifully.

I cannot overstate what this food has meant to us. Because of The Farmer's Dog, I have had 2+ more years with my sweet girl — years full of snuggles, silly antics, and all the joy only a dog can bring. To every single person at The Farmer's Dog: thank you, from the very bottom of my heart, for saving my Dipsy Doo. 🐾💛

10 May 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you for such thoughtful words. Knowing that your girl regained her energy, lost weight, and is feeling active again is exactly why we do what we do ❤️ We’re grateful to be part of her journey.

Rated 5 out of 5 stars

Farmers Dog is Quality

From the very first order they offered guidance as to what would work best for my dogs. I have 2 Shih Tzus and they have always been very picky and they have sensitive stomachs. I tried cooking for them and the vet said I was killing them with kindness. He recommended Farmers Dog. They checked up to see how it was going
Customer Service is Excellent. The order is processed quickly and delivered frozen.

6 May 2026
Unprompted review
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Reply from The Farmer's Dog

We really appreciate you sharing this. Our goal is always to make feeding feel easier and more supportive for both dogs and their people, and we’re so glad your pups are doing well!

Rated 5 out of 5 stars

I know that the Farmer's Dog extended…

I know that the Farmer's Dog extended my fur baby's life. There was a huge difference when I transitioned him to this food in his energy levels and overall countenance, he looked younger. I used to think he didn't really like food but it was the dry food he was eating. Chesterfield was wild for Farmer's Dog and would gobble it all up. Thank you for improving the quality of his life!
Excellent customer service. Farmer's Dog goes above and beyond and was very empathetic as well as when I notified of Chester passing away at almost 14 years of age.

3 May 2026
Unprompted review
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Reply from The Farmer's Dog

We’re so deeply sorry for your loss. Chesterfield sounds like he was incredibly loved, and hearing how much joy he found in mealtime means so much to us. We’re grateful we could be a small part of his life.

Rated 1 out of 5 stars

The farmers dog customer service and their currier are horrible

The farmers dog food is great. Their customer service is good only so far. I am having the worst trouble with delivery! I have left notes, the company have left notes on the label, with specific orders where to leave my delivery. Their currier can’t seem to read or write. They are leaving my order of “frozen” food, on my steps (not even the porch) in the hot sun!! I have expressed on my last 3 deliveries, where to leave my order. Each time has been worse! Customer service, does the whole fake apology, and state they will make notes to the currier and suggest I do the same. It’s on the label. But, The Farmers Dog refuses to correct the problem with THEIR currier! Other options out here to feed my dog. Not staying with a company that refuses to hire a reading & writing, knowledgeable, reliable currier. Their billing is way off as well. Sometimes billed twice in same month. Never, ever any kind of sale or promotion for loyal long term customers
3rd time is a charm for me. We are out

2 May 2026
Unprompted review
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Reply from The Farmer's Dog

Hi Jackie—we're so sorry to hear your recent delivery experience fell short of expectations.  Our mission here is to make sure all orders arrive in safe condition and are delivered to a convenient location for all of our customers. We work closely with our carriers to ensure this mission is upheld, so we're always looking for ways to improve.

Additionally, we hope it is reassuring to know that when designing the delivery schedule for your dog, we take into account the amount of food you have on hand, as well as your safety stock preferences, to ensure each delivery arrives on time. In the hopes of further clarifying, the timing in which your orders arrive depends on the days of food in your plan, so orders are not always billed monthly. That said, we are happy to adjust your preferences for a better billing and delivery experience. To further help, one of our specialists has reached out to provide you with as much support as they can.

Rated 5 out of 5 stars

Our dog loves the food

Our dog loves the food, we were really surprised because he is picky and it is it is worth it because it’s healthy/good for him.

2 May 2026
Unprompted review
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Reply from The Farmer's Dog

We couldn't be happier to know your picky eater is enjoying our recipes! Thanks for your review 🥕

Rated 5 out of 5 stars

Great company

Great company, very informative and helpful, they really care and appreciate their customers. Their dog food is great, my dog seems more energetic and active.

2 May 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you for your kind words, Thuy! We're always here for you and your dog 🐾

Rated 1 out of 5 stars

Ive had my dog on natural fresh brand…

Ive had my dog on natural fresh brand food for years and i slowly started feeding him farmers dog because i had seen so many good reviews about it! My dog started vomiting violently the day after he had it. I didnt give it to him at all afterwards but he kept vomiting a couple days after and there was blood in his throw up. And after i started trying to find bad reviews and saw that a womans dog had there stomach ruptured because of farmers dog. Completly dissapointed.

22 January 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you for sharing your feedback with us, Reyna. We’re sorry to hear that your pup wasn’t feeling well — the health and well-being of every pup we're entrusted to feed is our number one priority.  With this, hopefully it’s reassuring to know our recipes are formulated by Board-Certified Veterinary Nutritionists to be 100% complete and balanced for all healthy pups. Additionally, our human-grade food must pass rigorous USDA safety standards before ever leaving our facilities.

That said, we always review customer experiences on a case-by-case basis, as information found online may not be complete or accurate.

Your experience is very important to us, and we want to make sure you feel supported. When you are ready, please send us an email at care@thefarmersdog.com and mention this review so we can reach out to you directly — we're here to help!

Rated 5 out of 5 stars

My dog would hardly eat his food

My dog would hardly eat his food. I tried everything. I decided to try The Farmers Dog. He now eats every bite of his food. The beef and pork recipes seem to upset his stomach, but the chicken recipe did great.

The farmers Dog has exceptional customer service. I have never had to wait more than 30 seconds to speak to a customer service rep. They are beyond polite and very helpful with my questions. When it comes to customer service The Farmers Dog is top notch!!

23 April 2026
Unprompted review
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Reply from The Farmer's Dog

We're glad our Customer Care team could help you out! If there's ever anything we can do for you, don't hesitate to reach out 🐾

Rated 3 out of 5 stars

Delivery Problems

Let’s start with the food portions and Price which is extremely high . The food is good but there are other options out there for much better prices and easier storage of the food , which come frozen on a box . Delivery is another story put your name in phone number and E Mail and they supposedly will give you a window of time for the delivery? Good luck with that the answer from chat named Wink is we don’t have that information as of yet but we deliver 24 Hrs a day . So I cancelled and it seems the delivery options are limited to Farmers Dog according to your Geographical location so before signing up in Florida with extreme heat and the rainy season be forewarned.

17 April 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you for your honest feedback, Uncle. We aim to not only provide a variety of options that can help create the perfect plan for you and your pup, but also provide a seamless delivery experience for each of your orders. We're so sorry to hear that your experience fell short of expectations.

We work closely with our shipping partners to ensure that each and every order your pup receives from us arrives in optimal condition, and we are able to provide that experience for any customer within the 48 contiguous United States - regardless of geographical location.

Additionally, we strive to work with every budget and we're confident that we can help find a plan that works best for you. If you'll reach out to us at care@thefarmersdog.com, we'd love to learn more and help in any way we can.

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