The Farmer's Dog Reviews 

1,680
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 195 reviews, reviewers had a great experience with this company. Customers frequently praise the product for significantly improving their pets' health, noting better digestion, increased energy, and effective weight management. Many dogs eagerly love the taste, consuming their meals with enthusiasm. Reviewers consistently highlight the exceptional, compassionate, and responsive customer service and staff. However, some customers found the price expensive, though many felt the quality justified the cost. A few other people also felt that customer service had declined, citing unhelpful representatives or inflexible delivery options. Additionally, a small portion of people reported concerns about their pets' health after consuming the food.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with the food's... See more

Quality

Customers consistently note positive experiences with quality, praising the food as fresh, healthy, and made... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the exceptional, compassionate,... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, kindness, and caring... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding the cost to be high or expensive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Truly the best company and the Farmers Dog team has helped us for the following - food when traveling - emergencies (replaced when electricity went out) - exceptional customer service and genu... See more

Company replied

Rated 5 out of 5 stars

When Kona was on H**l's Sci Diet Digestive formula, she had large bowel movements and went much more frequently. About every six weeks, she'd have a severe bout of diarrhea. At night, while she was... See more

Company replied

Rated 5 out of 5 stars

My Belgian Malinois was overweight unhealthy lethargic and weighed 100 lbs when we started Farmers Dog in June 2024. In just under 2 years he is maintaining a weight around 65 lbs and is healthy happy... See more

Company replied

Rated 5 out of 5 stars

My dog Angus absolutely loved his meals from Farmers Dog he loved the taste of. I believe that using this food kept him healthier and definitely happier than regular dog food. This is the most compa... See more

Company replied


Company details

  1. Animal Feed Store
  2. Pet Store

Written by the company

A smarter, healthier dog food: 100% human-grade food, pre-portioned and delivered to your door. Better for them, easier for you.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(1,680)

180 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The care team cares for us and our dogs.

The care for us and our dogs is top notch. It is obvious that the care team loves dogs. Also, our chubby dog has slimmed down and she looks great!

29 August 2025
Unprompted review
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Reply from The Farmer's Dog

Taking care of you and your dogs is always a highlight of our day!

Rated 5 out of 5 stars

Amazing food along customer service

We are so happy with Farmer’s Dog food. A little over a year ago, we started using farmer’s dog. We were hesitant about ordering food from a company we knew very little about. Once we realized they loved it and have been feeding them Farmer’s Dog food ever since, our dogs have never looked so good not to mention there coats are so shinny.
I am extremely satisfied with the customer service. The team is always attentive, responsive, and willing to help with anything I need. Their support has consistently exceeded my expectations.

28 August 2025
Unprompted review
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Reply from The Farmer's Dog

We're always here for you and your pup!

Rated 5 out of 5 stars

Amazing Company and Amazing Food!

My 7.5 year old English Setter, Prince Poppy has always been a picky eater and despite many attempts to schedule his feedings of ProPlan once or twice daily, he refused to eat his full meal and continued to only graze throughout he day taking an entire day or two to eat his bowl of food. However, from the first bite of Chicken Farmer’s Dog, he did not raise his head until he had completely eaten his entire bowl! On day two, he sat in the kitchen floor staring at me to let me know he was waiting for me to fill his bowl!

Prince Poppy has always preferred chicken flavored food and treats and he started to hesitate when he tried the Turkey meal. Since the moment I placed my first order, Farmer’s Dog was amazing at immediately texting and emailing me with super helpful info and tips and order updates. So, when Poppy was a bit hesitant with the Turkey (it didn’t take him too long to gobble up the entire bowl tho!), I texted them on the same number they texted me and Sara B. almost immediately responded and did not hesitate to call me to make sure they accommodated Prince Poppy’s finicky appetite. Not only was she amazing answering every question and immediately creating a solution to suit Poppy but she was also friendly, personable, and knowledgable of what Poppy might need and how to help. Prince Poppy loves Farmer’s Dog and I not only know I am giving him the best but now I also know it’s coming from an amazing company also truly cares as much as I do that he gets the very best as well!
Thank you so much Sara B and Farmer’s Dog!

26 August 2025
Unprompted review
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Reply from The Farmer's Dog

We're thrilled to have Prince Poppy's seal of approval! Thank you so much for sharing his story with us and for taking the time to show your support. We’ll be sure to pass your kind words along to Sara B! Please know that we're always here to help if you need anything in the future.

Rated 5 out of 5 stars

Molly loves Farmer’s Dog

Molly has been fed Farmer’s Dog food for about 3 weeks or so. She absolutely loves meal time, so much so, that she expects to be fed breakfast as soon as I get up, around 4:15 am. And then, she is always ready for supper about 5:00 pm. Meals never go unfinished. The big plus for all, her persistent diarrhea and having to go several times a day and night has completely vanished. And, I would add, that for a 14 year old Pittie, she seems to have a little more spark and energy. Changing to The Farmer’s Dog has been a welcome change for all.

24 August 2025
Unprompted review
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Reply from The Farmer's Dog

We’re so happy to hear how well Molly is doing on her new food! Persistent tummy issues can be tough, so it’s amazing to know that her digestion is back on track 🙌

Rated 5 out of 5 stars

The ease of ordering and personal…

The ease of ordering and personal contact with the reps, Casey and Armando, at Farmers Dog, is a complete breeze. I especially like the fact that I can follow my order from individual labeling to the different stages of packaging and delivery. The most important gift for me, is that my dog, River’s, acid reflux and GI issues have almost completely subsided, making any trips to the veterinarian unwarranted. Thank you for making River healthy again.

23 August 2025
Unprompted review
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Reply from The Farmer's Dog

We’re so glad to hear River is feeling better 🧡 We're thrilled to know our support team has made things easy for you, and it’s wonderful that his digestive issues have eased. Thanks for trusting us with his health!

Rated 5 out of 5 stars

The representative took ownership of my…

The representative took ownership of my question and gave a quick answer
Always seem so caring about MY pet dog as well as the owner…me!
The food has added years to my dogs life because of his weight loss..,

21 August 2025
Unprompted review
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Reply from The Farmer's Dog

We're so glad to hear that our fresh recipes have helped your dog reach their ideal weight! If you need anything in the future, we're always here to help.

Rated 5 out of 5 stars

The Farmer’s Dog is a truly great…

The Farmer’s Dog is a truly great company. Their customer service is top-notch. I recently needed to cancel my plan for personal reasons and didn’t realize the cancellation hadn’t gone through. I called in and spoke with a representative (C.R.), who was incredibly warm, helpful, and understanding. I really appreciated the way they handled the situation with such care and professionalism. Thank you again for for excellent service!

21 August 2025
Unprompted review
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Reply from The Farmer's Dog

Our team works hard to be there for people and their dogs, so this kind of feedback makes our day. Thanks for sharing your experience!

Rated 5 out of 5 stars

He’s aging in reverse …

I have an almost 15 year old chihuahua that has been a very picky eater. In the past several months he was beginning to have some health issues - I was sure he was failing. After a 3 week illness where he was just throwing up anything he ate and had constant diarrhea I decided to try Farmers Dog. Since he started this food (which he gobbles right up) he has made a complete recovery and is acting like he did years ago! He is happy and energetic and I am just so pleased! I only wish I had found this years ago! I recommend everyone try this for a healthier pet! Enzo and I thank Farmer Dog from the bottom of our hearts!

19 August 2025
Unprompted review
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Reply from The Farmer's Dog

Wow, we’re so happy to hear Enzo’s got his spark back. This means so much to us 🫶

Rated 5 out of 5 stars

Trying Farmer’s Dog

We have a rescue long-haired chihuahua. When we got him he was very sick and needed life saving surgery. Fast forward to now (3yrs) and he is having tummy issues again. Have taken him to vet twice and Doctor is thinking his shunt again so we had decided to change his diet to just see what happens (he was on dry kibble) and we have been on Farmer’s Dog for about 10 days and we have already seen an improvement in energy-attitude and hunger. Casey is my go to girl at Farmer’s Dog and she gives me updates on shipment, She is always there for me and she is a “real” person not some automated reply. I have found my forever dog food for my fur babies (I have 2) and I could not be happier. If you thinking at all of changing your food please give Farmer’s Dog a try, I promise you will not be disappointed!!

8 August 2025
Unprompted review
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Reply from The Farmer's Dog

We’ll never get tired of hearing these kinds of updates. Give your pups some love from us 🫶

Rated 5 out of 5 stars

Muffin loves the fresh food

Muffin loves the fresh food. It's easy to feed him, and it makes me happy knowing Muffin is healthier. He has much more energy, and he can't wait to eat his food.

15 August 2025
Unprompted review
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Reply from The Farmer's Dog

Thanks for allowing us to be a part of Muffin's routine 🐾

Rated 5 out of 5 stars

Great customer service, thanks!

When I received my fur baby's meals, they arrived unfrozen (completely thawed out). I contacted customer service from the "Farmers Dog" and was very satisfied with our interaction. The representative was polite, knowledgeable, and very professional. She represented the company well. While we were still conversing, she had another box on the way, with the company's apologies and no extra cost for me. It is not common to have this level of customer service these days...thank you The Farmer's Dog!

9 August 2025
Unprompted review
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Reply from The Farmer's Dog

Thanks for letting us know about it so we could jump in and fix it. Glad their replacement box arrived safe and sound!

Rated 5 out of 5 stars

i knew my little dog was getting exactly what she needed!


" i unexpectedly landed in the hospital. The friend who looked after my little dog, Avery, retrieved her plastic container from my fridge. she also took an extra packet from the freezer in case i was away longer. She had fed her former dog The Farmers Dog so she knew how it all worked. Avery got exactly the same meals, same amount, same supplements and vitamins while i was gone . this was very important to me because of her being on a specialized diet for weight loss and because of her ongoing recovery from a serious illness. i was not concerned about her nutrition at all. "

8 August 2025
Unprompted review
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Reply from The Farmer's Dog

We’re happy Avery’s nutrition stayed right on track while you were gone, and we hope you’re on the mend as well. Here’s to both of you feeling your best 🫶

Rated 5 out of 5 stars

Worth Every Penny!

Our dog, Sam, was diagnosed with IBD at 6 months old. For several years we tried many different dog foods to try to get him feeling well. He would have an episode and it would often last days putting him in pain from constipation. We tried everything imaginable and nothing worked. Many vet visits, even a colonoscopy! Then the Farmers Dog came around. I figured ‘what do I got to loose? Might as well give it a try”. The results were astonishing. Sam loved the food and went from having an episode at least once a week to having one about every 3 months. This was a game changer! The Farmers Dog Company was so caring and kind. Their customer service is truly the best I’ve come across ever in my lifetime! They even answer texts. Their food is as ‘clean eating’ as you could get and I have no doubt that it prolonged Sam’s life by years. We recently had to put Sam over the rainbow and The Farmers Dog sent a beautiful plant in memory of him. Thank you to every single person that works at The Farmers Dog. You made a difference in Sam’s life and ours!!

25 June 2025
Unprompted review
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Reply from The Farmer's Dog

Reading about Sam hit us right in the heart. We’re so sorry you had to say goodbye, but we’re grateful he got to spend so much time feeling better and being loved. That’s what matters most.

Rated 5 out of 5 stars

Genuinely good people, and good food

I delayed an order initially because I didn't have the money, when I forgot about it and got a surprise email saying I had been billed and it was on the way i panicked hard. My Account balance was already uncomfortablly low and needed moeny for my flight the next day- so I sent an email asking if there was anyway to delay the shipment for a refund and this company did just that. Refunded and just asked if i could share the food, that was already set to arrive the next couple days, to other people maybe interested in Farmers Dog.

I can't tell you how much this meant to me. Already struggling they helped me when I needed it most.

I will 100% be returning to Farmers Dog when I can. My dog LOVED the food as well and would recommend to everyone

30 July 2025
Unprompted review
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Reply from The Farmer's Dog

We’re always here to help, Zachary! Thank you so much for your support!

Rated 3 out of 5 stars

TL;DR Overall rating: 7 out of 10.

I wanted to share my experience with The Farmer’s Dog. I had high hopes, but a mix of logistics issues and poor communication really soured it for me.

My shipments were set to arrive bi-weekly. According to their orders page, new shipments are supposed to arrive when you have about two days of food left. That didn’t happen. I ran out of food completely for my two dogs, had to go out and buy backup food, and it messed up their stomachs badly. Then, once the Farmer’s Dog shipment finally came, transitioning back to it gave them diarrhea so bad they ended up soiling their beds.

When I first signed up, I answered all the questions about my dogs to set their food and calorie goals. I didn’t know how much they were eating before, but Farmer’s Dog recommended around 900 calories daily, a little less for the smaller one. These are large dogs, pit bull mixes, 70 lbs and 100 lbs. Even before starting this food, our vet had mentioned they could lose a few pounds. So I figured Farmer’s Dog knew what they were doing and went with their recommendations.

I started to notice my dogs slimming down, and while I had a brief moment of concern that they might be getting a little too thin, I still trusted the system. Eventually, they had a routine vet appointment to update their shots, and the vet was shocked at how much weight they had lost. Since I’m with them all day, I didn’t notice the decline was that drastic, but apparently it was. The vet said they should be getting around 1,600 calories daily, and a bit less for the smaller dog. I was unknowingly underfeeding them for months.

I reached out to customer service when our second shipment was about to be late, and I brought this up. They sent me a link to an article that basically shifted the blame onto me, saying I should have taken the dogs to the vet to monitor how they were doing on the new food. That was never made clear when signing up. Nothing in the first shipment or in my profile ever suggested that was something I needed to do.

Food quality: 9 out of 10
Customer service and reliability: 0 out of 10

Overall rating: 2 out of 10. The food might be great, but the support, transparency, and logistics made this a stressful and potentially harmful experience.

Update:
The Farmer's Dog has since contacted me, apologized for the issues, and issued a full refund. While the initial experience was frustrating, I appreciate their quick response and effort to make things right.

Updated Overall Rating and Conclusion:
Food quality: 9 out of 10
Customer service & reliability: 0/10 initially, but the follow-up was 10/10
Overall rating: 7 out of 10.

While the initial experience was very poor, the company has since contacted me, apologized, and issued a refund for the delayed box.

The support and transparency were lacking at the time, but their follow-up was excellent.

28 July 2025
Unprompted review
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Reply from The Farmer's Dog

Hi James,

Thank you so much for your honest feedback here. We always aim to provide our customers with the best possible experience and I'm sorry we fell short of expectations.

We calculate a pup's daily caloric intake based on current weight, target weight, body condition and activity level. That said, we know every dog is different which is why you can always update your pup's daily calories anytime through your customer account or by reaching out to us.

We also strive to provide a seamless delivery experience where your next order arrives right when you need it, and would love to do whatever we can to make things right. for you going forward.
Please reach out to us at care@thefarmersdog.com and reference this review, and one of our specialists will be happy to assist — we're here for you!

Rated 5 out of 5 stars

A Total Game-Changer for My Pup!

I started using The Farmer’s Dog in April after my boyfriend recommended it—he’s been using it for his goldendoodle and swore by it. I have a 9-year-old Maltipoo who used to eat dry kibble, but he was never excited about mealtime. He’d nibble a little, walk away, and graze throughout the day. He was also slightly overweight according to our vet, and I had started to feel fatty lumps under his stomach.

Since switching to The Farmer’s Dog, the difference has been incredible! He now lives for mealtime—jumping, spinning, and running around with excitement as soon as he hears the food come out. He eats every single bite right away.

Even more importantly, he’s lost 7 pounds and is at a much healthier weight. He has more energy, is playful, and seems genuinely happier. He used to struggle to jump on the bed, and now he hops right up on high furniture with no problem.

The food is fresh, the price is great for the quality, and the results speak for themselves. I can’t recommend The Farmer’s Dog enough. It’s changed my dog’s life—and mine too!

28 July 2025
Unprompted review
Rated 5 out of 5 stars

The BEST VERSION of your most LOYAL FRIEND awaits....

Our Shug is 11 years young, thriving, and finally excited about mealtime thanks to the Farmer's Dog! For years, we battled picky eating, skipped meals, and frequent belly issues. Since switching to TheFarmer's Dog, she hasn’t just eaten—she’s thrived. No more throwing up, no more turning her nose up at kibble… just a happy, healthy girl living her best senior dog life. The transition from kibble to REAL food could not have been easier and the people at Farmer's Dog are available 24/7! This was the absolute best change for our favorite child!

28 July 2025
Unprompted review
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Reply from The Farmer's Dog

A happy and healthy pup is all we can ask for! We're honored to have her stamp of approval and are so glad that she’s thriving and living her best life with the help of our fresh recipes!

Rated 4 out of 5 stars

Tuesday 22nd July

Tuesday 22nd July.
The work lads and I decided to go for a 200 mile round road trip. First to the farm shop. firstly Huge que. We qued up for 20min before seeing people walk threw the que to the bar at the back. Not being overly bothered with the shop we did the same. Wow cracking beer . First larger. Not to my tast. But go with the experience. Next the sech. Ok but nothing special. Third up ipa . Much better . Forth up hawkstone black. Wow what a stout. Gutted I can't buy some to take home as selling out fast. Bacon and egg cob. But pricey but good quality food. So worth the £10.
Next up farmers dog. Still a fantastic experience. Even bigger que. But more stout for us. Worth the weight.
The experience was fantastic.
The shop i did go in this time. Reasonable prices.
Hops and chops . Well a big let down . I had hoped for the same quality products I had that day.
Every thing I bought was fresh that days package. But that's where the good stops.
Bacon realy thin. £8 for a pack and tasteless .
Burgers £8 for 4 ok it was high meat contact but all gristle. Every bite I got cartilage and stuff I dent think off.
Sausage. Chilli and mustard . Wow ok best Sausage I have ever had. Realy good quality.
Pork pie. Ok but nothing special. In all honesty if I go back it will not be for the butchers . But just the experience and the hawkstone black.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Choose Farmers Dog

The people are polite and responsive, the product is excellent and I am grateful for the increased health and energy in my dog. Highly recommended

24 July 2025
Unprompted review
Rated 5 out of 5 stars

This company has really impressed with the quality of food

This company has really impressed me. They stay in contact with shipments & check on how our dogs are doing. Always there to help. My dog loves their food. He didn’t eat vegs before but he loves them now. The food is so fresh & appealing to the dogs.

24 July 2025
Unprompted review
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Reply from The Farmer's Dog

Thanks so much for spreading the word about our fresh recipes! Tell your dog we say hi 😊

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