Banner for The Experience Golf

The Experience Golf Reviews 194

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, describing them as professional, friendly, and highly organized. Many highlight the seamless execution of their holidays, noting that every detail, from tee times to transportation, was meticulously handled, allowing them to fully enjoy their trips. The user experience is frequently described as outstanding, with many feeling pampered and well-cared for throughout their journey. The locations and golf courses provided are also a significant source of satisfaction, with many considering them top-tier and offering magnificent views. However, some customers also noted occasional issues, such as a perceived lack of organization for certain groups or unfamiliarity of caddies with specific courses. A few people were also dissatisfied with the service at one particular hotel and a charge for an additional transfer service.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff's kindness,... See more

Service

Clients share positive opinions on service, consistently praising the exceptional organization and attention... See more

Holidays

Users describe positive interactions with holidays, consistently reporting exceptional and memorable trips.... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently report being treated... See more

Location

Reviewers express high satisfaction with the locations provided. Customers were delighted to be reacquainted... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Neil was our host and provided our mixed group of ten people a smooth seamless daily service accompanied by quintessential Scottish charm. Club transfers from buses to tees and storage was standard wh... See more

Company replied

Rated 5 out of 5 stars

All the courses booked were excellent, tee times correct, caddies ready and good, no snafus. Lunch provided was great with adequate limit for food. Old Course hotel was an excellent choice, great room... See more

Company replied

Rated 5 out of 5 stars

The very pleasant leadership and organizational skill of Deborah and Steve was amazing. Things operated like clockwork even though there were 40 "guests" to coordinate. Nothing to criticize but mayb... See more

Company replied

Rated 5 out of 5 stars

I've been on numerous golf trips over the years, but none were better than the one hosted by Experience Golf at St. Andrews. Not only was the golf great (including rounds at the Old Course, New Cours... See more

Company replied


Company details

  1. Tour Operator
  2. Golf Course

Written by the company

The Experience Golf guarantees tee times with luxury, fully managed tour programs across some of the most iconic and beloved golf courses in Scotland, Ireland and England, including St Andrews legendary Old Course. The Experience Golf is a long standing Authorised Provider of Old Course Tee Times by the St Andrews Links Trust. The Experience Golf has an established partnership with St Andrews Links Trust dating back to 1995. Since we first started, we have helped thousands of golfers to create their own memories at the Home of Golf through our luxury golf vacation packages. Within our partnership, The Experience Golf has been appointed an Authorised Provider of Old Course Tee Times by the St Andrews Links Trust. This means we are one of the very few suppliers who are able to provide guaranteed tee times for the Old Course.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

4 Fathers and 4 Sons Rate the Trip a Solid A

We were a group of 4 Fathers and 4 Sons. We started planning the trip 18 months ago. From the time we arrived until we departed, things could not have gone more smoothly.
Transportation services were excellent. We were greeted at the airport upon our arrival and taken to and from the golf courses each day. The drivers were experienced, professional and on time.
The stay at the Old Course Hotel was first rate. The staff was always available and helpful. The facility is wonderful and the rooms were very comfortable. Our package included a big Scottish breakfast each morning. That got our day off to a great start.
What can you say about the golf courses? We were playing on courses we had dreamed about for years. There's a reason they are rated as some of the best courses in the world. The golf courses are the reason you come to St. Andrews. The caddies we each had made the rounds even more enjoyable. They delivered exceptional experiences and life long memories for Fathers and Sons.
After each round, we had lunch at the club house at each course. This was a great time to sit down as a group and recap our rounds while we had enjoyed a great meal and a few beverages.
After some free time in the afternoon, where we could shop, visit historical spots and find a pub or two, we would head to dinner.
We ate at some fine restaurants, but our favorite location was right on The Old Course. The Jigger Inn is a special, iconic piece of history.
To a man, expectations were high and this trip exceeded them.

19 May 2025
The Experience Golf logo

Reply from The Experience Golf

Wow, what lovely words, thank you so much! We appreciate you choosing us for your golf trip to St Andrews, and we really hope to welcome you and your guests back to the fairways again soon.

Rated 5 out of 5 stars

Unforgettable memories

Ian was there every step of the way ensuring we all had unforgettable memories. The hotel was first class as was the golf courses we played.

17 May 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for taking the team to leave such a lovely review, Susan! We will pass on your words to Ian too. We hope to see you back on the fairways again soon.

Rated 5 out of 5 stars

The Experience Golf was Amazing!…

The Experience Golf was absolutely amazing, they exceeded all of our expectations and made our “bucket list” St. Andrew’s golf trip the most memorable experience we could have hoped for! All of their people are true professionals, extremely friendly, super accommodating and always going above and beyond. Our group of 8 guys can’t wait to do it again - and will definitely book through The Experience Golf again. Thank you for providing an experience of a lifetime!

12 May 2025
The Experience Golf logo

Reply from The Experience Golf

Wow, what lovely words, Robert! Thank you for taking the time to review your recent experience with us, and we're glad it lived up to expectations. We hope to see you again soon!

Rated 5 out of 5 stars

Ian and his team were fabulous

Ian and his team were fabulous, great organization, listening to every requests, available 24/7, I would definitely do it again with those guys !

17 May 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for your kind words, Gil! We will pass on your words to our lovely team too. We hope to see you back on the fairways in the future.

Rated 5 out of 5 stars

Great drivers!

3 May 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for leaving a great review, Bob! We hope to see you again soon.

Rated 5 out of 5 stars

Tampa, Florida to St. Andrews

I can’t say enough about Iain, and The Golf Experience team. You guys made a “Bucket List” trip come true. You were always one step ahead of everyone.
Looking forward to seeing you guys again.
Thank you, Wil and Beth Ramos

17 May 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for taking the team to leave such a lovely review, Wilfred! We will pass on your words to Iain too. We hope to see you back on the fairways again soon.

Rated 5 out of 5 stars

exceptional service

exceptional service. exceptional organization. The company made it a super wonderful experience!

19 May 2025
The Experience Golf logo

Reply from The Experience Golf

Such lovely words, Timothy! Thank you for reviewing your experience with us - please come back soon!

Rated 5 out of 5 stars

Great Experience

Scheduling, accommodations, logistics and communication were all first class and well done. Would highly recommend for those coming from overseas.

23 May 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for taking the time to review your recent experience with us, Matt! We're so glad you had a great trip. We hope to see you on the fairways again soon!


Rated 5 out of 5 stars

The Experience Golf is top notch for St. Andrews golf

The Experience Golf trip was a great opportunity to play St. Andrews' best golf courses including the Old Course. The Experience Golf team was fantastic! From the transfers from the airport, the hotel accommodations, and the golf arrangements were all top notch. The Experience Golf was absolutely a fantastic experience.

17 May 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for taking the time to leave such a lovely review, Mark! Glad to hear your trip was 5 stars with us. We hope to welcome you back again in the future.

Rated 5 out of 5 stars

Everything was first class

Everything was first class. The whole experience was amazing. Drivers, accommodations, courses everything in between was top notch. Highly recommended

18 May 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for your kind words, Mark! We loved having you in Scotland - we hope to welcome you and your guests to the fairways again in the future.

Rated 5 out of 5 stars

The Experience of Experience Golf's…

The Experience of Experience Golf's Father Son Tournament was as good, perhaps better, this third time. The staff, to a person were there for the golfers. Whether driving a van, managing logistics, hosting events casual and formal, in every case, the team did the upmost to create an unmatched unforgettable experience. They succeeded.

My son and I relished every minute and are ready to come back again. There is simply nothing to compare. Several people go to multiple father son events. They put the Experience at the top. This is the only one we've been to. When you're at the pinnacle, there is no point to try second best.

12 April 2025
The Experience Golf logo

Reply from The Experience Golf

Don, we are so glad to hear you enjoyed your recent experience with us. Thank you for leaving such a glowing review! We really hope to welcome you back to the course very soon.

Rated 5 out of 5 stars

Awesome (The) Experience

Just completed a trip at St Andrews and Deborah and Steve were amazing
The communication before and during the trip was wonderful and meant the trip itself was as great as it was
Staying in one hotel was a plus
Playing the courses Crail, Carn(asty)oustie, Kingsbarns, Jubilee and The Old gave us the full experience of Scottish golf (except for the weather which was only nasty at Carnasty)
Highly recommend The Experience and to finish in kilts and having bagpipes play was the icing on the cake for a homecoming Scotsman now residing in the US

11 May 2025
Unprompted review
The Experience Golf logo

Reply from The Experience Golf

Thank you for taking the team to leave such a lovely review, Martin! We will pass on your words to Steve and Deb too. We hope to see you back on the fairways again soon.

Rated 5 out of 5 stars

Bucket List

The punctual organization of each and every part of the trip was exceptional ,and all members of the staff were amazing .
The experience of playing at these four courses in Scotland was a treat in itself.
We made some great new friends who I am sure we will be seeing more of in the future.

12 April 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for taking the time to review your recent experience with us, Peter! We're so glad you had a great trip. We hope to see you on the fairways again soon!

Rated 5 out of 5 stars

the people and organization made this…

the people and organization made this trip perfect.

11 April 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for your kind words, Mark - we are so pleased you had the perfect trip with us. We hope to see you again soon!

Rated 5 out of 5 stars

Amazing experience

Amazing experience, all the staff are very friendly and accommodating. The entire week ran very smoothly

22 May 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for leaving a glowing review of your recent trip with The Experience Golf, Alex! We hope to welcome you back soon.

Rated 5 out of 5 stars

Scotland Golf Experience

I was told this would be a trip of a lifetime from someone who went on it previously and it lived up to that. It was a great experience and I would recommend it to anyone who wants to experience Scotland golf!

11 April 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for taking the time to leave such a lovely review of your recent experience with us. We loved having you and hope to welcome you back soon- whether its back to Scotland, or even to Ireland or England!

Rated 5 out of 5 stars

Amazing Experience!

The experience and their team put together an amazing tournament. The level of service was top class, we never waited, everything was always on time, their staff were amazing, the list goes on would highly recommend

12 April 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for taking the time to leave such lovely feedback, Barry! We loved having you and hope to see you back on the course again in the future.

Rated 5 out of 5 stars

The best trip of my life

This was by far the best trip of my life. We were hosted and taken care of incredibly well. The whole experience was perfect.

10 April 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for your kind words Jason; we're thrilled to hear that you enjoyed your recent experience with us! We hope to welcome you back soon.

Rated 5 out of 5 stars

The best-of-the-best golf experience at St Andrews 2025 Father & Son Tournament Father& Son Tournament 2025

The organisation of this marquee event by The Golf Experience was flawless in every detail, and complemented the priceless experience of spending concentrated father-son time together in a very affable and friendly environment

13 May 2025
Unprompted review
The Experience Golf logo

Reply from The Experience Golf

It was a pleasure having you back in St Andrews, John! So glad to hear you had such a fantastic time, and we hope to see you again very soon.

Rated 5 out of 5 stars

Father & Son Golf Tournament 2025.

Hi, Myself and my 30 year old son have returned from the 2025 Father & Son Tournament. We first entered this tournament in 2013 and it gets better every year. The golf course's of course are truly iconic and the fun and enjoyment is superb. 'The Experience' staff are totally professional and relaxed in their running of the event. I cannot recommend this event enough and it is so special to spend this precious time with your son.

11 April 2025
Unprompted review
The Experience Golf logo

Reply from The Experience Golf

Thanks for taking the time to leave such a lovely review of your recent experience with us, Tom! We loved having you both and hope to welcome you back to one of our golf tours again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look